Senior Lead Digital Product Manager - Merchant Services

About this role:
Wells Fargo is seeking a Senior Lead Digital Product Manager to support Merchant Services.
In this role, you will:

• Act as an expert advisor to senior leadership to develop or influence products, initiatives, plans, specifications, resources, and long-term goals for highly complex business and technical needs across the core solutions platform
• Provide vision, direction and expertise to senior leadership on implementing innovative and significant digital business plans, programs and initiatives which have significant impact
• Engage with Sales Segment Leaders, Clients, and other stakeholders to under- stand needs and define acceptance and value-added business services strategy
• Work closely with Business Enablement & Marketing to coordinate internal training and awareness + go-to-market strategy and ongoing client communications
• Understand the competitive landscape, emerging capabilities, existing pain points, etc. to inform the strategy
• Develop business plans, models, & justifications in support of product development & commercialization investment
• Deliver solutions that are long-term, large-scale and require vision, creativity, in- novation, advanced analytical and inductive thinking
• Coordinate highly complex activities and guidance to others
• Foster a strong agile discipline that inspires teams to continuously improve delivery evidenced through key agility metrics
• Build frameworks for complex decision making that enable effective debate and accelerate getting to the right answer

Required Qualifications:

• 7+ years of digital product management experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• 5+ years of experience within Merchant Services and payments acquiring

Desired Qualifications:

• Deep knowledge and working experience within merchant acquiring business,
  payment gateways, vertical markets (retail, restaurant, professional services),
  ISV/VAR solutions
• Experience working with third party vendors
• Demonstrated track record of working effectively in a team environment,
  across all organizational levels, and building superior partnerships with a broad set of partners
• Experience with large scale transformation initiatives
• Demonstrated ability for self-management, problem-solving, and critical decision making in an efficient manner using strong analytical thinking
• Proven ability to understand customer and end user needs and translate into
  delivery themes
• Experience with business analysis, eliciting use cases and requirements from
  business partners
• Entrepreneurial approach to product management: biased towards experimentation, execution, and moving quickly
• Exceptional problem solving and analytical skills with proven ability to turn findings into executable plans
• 5+ years of experience with Agile practices and frameworks to include Scrum,
  Kanban, and collaboration tools such as Jira, Confluence, and Sharepoint
• Ability to synthesize multi-dimensional, complex, and interrelated concepts into clear, consumable, implications, actions, and decisions
• Demonstrated track record of effective influencing and collaboration at all levels
• Exceptional problem solving abilities
• Exceptional ability to translate complex business and operational concepts so they are clearly understood in support of sound decisions to meet business objectives
• Excellent written and oral communication skills with ability to clearly communicate results

Job Expectations:

• Ability to travel up to 10% of the time
• Candidate will be expected to work at one of the stated locations listed in the job posting on a hybrid schedule.
• This position is not eligible for Visa sponsorship

Posting End Date:
2 Feb 2026
*Job posting may come down early due to volume of applicants.
We Value Equal Opportunity
Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic.
Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.
Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.
Applicants with Disabilities
To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo .
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Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more.
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b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.