Senior IT Systems and Automation Engineer

About Moon

An ambitious and independent stealth SaaS company incubated by Home Organizers, a market leader with decades of proven success in designing and delivering exceptional, innovative home organization solutions through its subsidiaries Closet World, Closets by Design, Brio Water Technology, and others. Backed by their deep industry experience and a commitment to be Home Organizer’s critical SaaS provider for its 6000+ employees, our team is building innovative solutions to solve universal problems that most businesses face — yet are not addressed by a single, unified tool. 

Our mission is to transform the entrepreneurial experience and deliver operational excellence for businesses across the world through a unified platform supercharged with proprietary AI agents. We want to unleash the creativity of billions and inspire the world to dream big and build fast. We’re a rapidly growing team of forward-thinking and, most importantly, committed builders. We are driven by the opportunity to push boundaries, reimagine the foundations of human work, and shape tools that power the next generation of “business operations.” The way the world views and does business is changing, and we are committed to leading this change responsibly.

Role Overview

Moon is seeking a highly intelligent and self-directed Senior IT Systems & Automation Engineer who will serve as a key individual contributor across our business systems, applications, and infrastructure. This is a contract-to-hire opportunity (6 months initial contract), intended to evolve into a foundational long-term role at Moon.

About the role

Play a foundational role in shaping IT and automation strategies at a fast-scaling company while working directly with the founder and leadership team, influencing company-wide efficiency and innovation. In return you will be well-compensated for your expertise, with a path to long-term impact and you have the opportunity to be part of building a culture of self-service that empowers employees and reduces operational friction.

What you'll do

• Employee Lifecycle IT Support
• • Manage employee onboarding and offboarding, including devices, accounts, and application access.
  • Ensure all hardware, software, and credentials are provisioned/deprovisioned securely and efficiently.
  • Address IT helpdesk tickets and proactively resolve employee technology issues.
• Systems Administration
• • Serve as administrator and subject matter expert for business platforms (HRIS, CRM, domain management, network/systems, and growth/marketing tools).
  • Oversee identity, access, and domain management to ensure security and scalability.
• Workflow Automation & Optimization
• • Map business workflows across HR, sales, marketing, and operations.
  • Identify and implement automation opportunities that reduce manual overhead and encourage cross-departmental self-service.
  • Build and maintain integrations across SaaS applications and tools.
• Contractor & Partner Management
• • Coordinate with external IT service providers, contractors, and vendors.
  • Ensure outsourced work aligns with Moon’s standards for service quality, security, and efficiency.
• Infrastructure & Network Oversight
• • Support and maintain core IT infrastructure, including networks, servers, and business-critical systems.
  • Ensure reliability, uptime, and security of technology environments.
• Cross-Functional Partnership
• • Collaborate directly with leadership and department heads to understand business needs and design scalable, automated solutions.
  • Promote a culture of self-serve IT enablement across the organization.
• Innovation & Continuous Improvement
• • Stay current with evolving IT and automation tools.
  • Proactively propose and implement solutions that improve efficiency, reduce costs, and support business growth.

Qualifications

• Experience: 5+ years in IT systems engineering, business systems administration, or related roles. Startup or high-growth experience is a plus.
• Technical Breadth: Deep knowledge of IT systems, SaaS administration, and workflow automation.
• Administration of HRIS, CRM, domain, and marketing tools. 
• Network and systems management experience.
• Strong understanding of security best practices and access management.
• Familiarity with workflow automation tools (Zapier, Make, n8nWorkato, custom scripting).
• Type A personality: Extremely organized, detail-oriented, self-accountable and process-driven. Agile and quick to respond to urgent business needs.
• Willingness to be available 24/7 if necessary — including occasional rare situations where support is required at unusual hours.
• Collaboration: Excellent communicator who can translate technical solutions into business value.
• Adaptability: Ability to thrive in a fast-paced, evolving environment with minimal direction.