Your impact
Your role will implement, monitor, and support services and solutions within the IT Operations group (including Virtualization, Datacenter, Servers, Enterprise Storage, Windows & Linux operating systems, backup, monitoring, core services). Perform daily monitoring, incident response, integration of COTS (Commercial off the shelf) and custom applications, develop processes, and perform system engineering functions.
What you will do

• Implement and audit computing infrastructure standards and guidelines for company datacenters.
• Document system architecture and computing infrastructure for company datacenters.
• Serve as project engineer, systems engineer and/or systems administrator as necessary to support initiatives within the IT Operations function.
• Establish, enforce, improve, and standardize system-level architectural design and IT practices for the entire system release cycle in all production areas.
• Support efforts to maintain consistency across production environments in the areas of training, documentation, and architecture.
• Perform trending analysis and metrics definition in support of improving operations.
• Evaluate systems, performance, and issues to provide recommendations for improvements.
• Ensure consistency of design methodology between operational projects.
• Produce appropriate specifications and support documentation for the IT Engineering and IT Operations group.
• Support the documentation of standard processes for the computing infrastructure of all production environments.
• Establish processes and technical solutions to capture metrics of production environments to be used for improving operational efficiencies.
• Support the improvement of the promotion model process.
• Participate in the initial formulation, analysis, and design phases of the systems development life cycle to support company operations.
• Specify and/or select appropriate hardware, COTS products and toolsets for selected projects (in conjunction with system architects and departmental system engineers).
• Interface with coworkers from other functions in support of assigned projects and assignments.
• Provide 24x7 On-Call Support to company datacenters on a rotational basis.

Your required experience/skills

• Must have a bachelor's degree with at least five years of systems engineering experience and in-depth knowledge of systems engineering and system administration best practices (an equivalent combination of education and experience will be considered)
• A minimum of 7 years of recent, relevant experience with VMware vCenter Suite, Microsoft Windows Server 2016 and above, and NetApp storage appliances
• This role is subject to ITAR/EAR; candidates must be a US Person (this includes US Citizen, Permanent Resident or Protected Individual such as an asylee or refugee).

Your success in this role will look like:

• Exceptional Communication: Ability to articulate complex technical concepts clearly and effectively to both technical and non-technical stakeholders, fostering collaboration and understanding across departments.
• Strong Leadership: Demonstrated capability to lead a team of system administrators, providing guidance, mentorship, and direction to achieve organizational goals efficiently.
• Problem-Solving Acumen: Proficiency in troubleshooting complex technical issues under pressure, employing critical thinking and analytical skills to identify root causes and implement effective solutions swiftly.
• Adaptability and Flexibility: Capacity to adapt to evolving technologies, methodologies, and business needs, ensuring systems are agile and responsive to changes in the IT landscape.
• Stakeholder Management: Skilled in managing relationships with internal and external stakeholders, understanding their requirements, and aligning system administration strategies with organizational objectives to deliver value and drive success.

It would be nice if you had:

• Advanced experience with networking (OSI stack) and trouble shooting
• Experience with Veritas Cluster Server (InfoScale)
• Experience with Cisco UCS platform
• Experience automating repetitive tasks with PowerShell or Ansible

How we support you:

• Hybrid work environment offering up to two days per week work from home (for eligible positions)
• Development opportunities supporting professional growth championed by our dedicated Learning & Development team. 20-25% of our positions are hired internally!
• Ways to get involved: satellite launch parties, company connect events, charitable activities, team social events, recognition programs, and employee resource groups.
• Wide range of benefits and perks to help you stay healthy, happy, and productive. These include paid leave programs, medical, tuition reimbursement, and retirement benefits, employee wellness offerings, and more!

These benefits are designed to support your overall well-being and help you succeed in your role.
Our D&I Commitment
We're committed to fostering a culture and environment of diversity, inclusion and respect - a place where everyone can show up fully as themselves and do their best work every day. We're a technology leader committed to advancing diverse, inclusive teams - where belonging is rooted in our culture. Intelsat has an established Diversity & Inclusion Council and Employee Resource Groups. Intelsat is an equal opportunity employer and does not discriminate based upon race, color, religion, sex, national origin, ethnicity, age, disability, pregnancy, veteran status, sexual orientation, gender identity or any other characteristic protected by applicable law .
While it is important to note that meeting the minimum qualifications is a fundamental requirement for consideration, if you are enthusiastic about this role and are unsure how well your experience aligns with these requirements, we encourage you to apply. Our recruitment team will assess your application and determine if your skills and qualifications meet the essential criteria for this role or whether there might be another role within our organization that is a better match.
Other Job Info:

• These statements are intended to describe the general nature and level of work being performed by employees assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job.
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• CALIFORNIA STATE EXEMPT Pay Rate: The annual salary range for this position is $93,000 to $162,800. In determining compensation, Intelsat considers factors including position scope and responsibilities, candidate's work experience, education/training, skills, internal peer equity, as well as others when extending an offer.

About Us As the foundational architects of satellite technology, Intelsat applies our expertise to develop breakthrough solutions that advance and secure boundless applications for our customers and partners.
At Intelsat, we increase human potential by connecting people, communities, businesses, and governments. Our employees enjoy a casual and collaborative environment, where we celebrate professional excellence in pursuit of the corporate mission. We hire skilled professionals who work in various areas such as: satellite engineering, network operations, cloud architecture, accounting, sales, legal, and more. Browse our current job openings or create a professional profile to stay informed about opportunities that match your interests and expertise.
Intelsat is subject to regulation by certain U.S. Government national security agencies, which require that we collect and share certain Personally Identifiable Information ("PII") with the U.S. Government to obtain permission to employ non-U.S. persons in certain roles. If selected for a role at Intelsat, we may collect and share your PII for these purposes.
Intelsat is an Equal Opportunity/Affirmative Action Employer including Vets and Disabled