Senior Insurance Analyst

Established in 2021, Independence Pet Holdings is a corporate holding company that manages a diverse and broad portfolio of modern pet health brands and services, including insurance, pet education, lost recovery services, and more throughout North America.

We believe pet insurance is more than a financial product and build solutions to simplify the pet parenting journey and help improve the well-being of pets. As a leading authority in the pet category, we operate with a full stack of resources, capital, and services to support pet parents. Our multi-brand and omni-channel approach include our own insurance carrier, insurance brands and partner brands. 

Pets Best, a subsidiary of IPH, offers pet insurance and wellness plans for dogs and cats in every state. Founded in 2005 with a mission to provide access to comprehensive animal healthcare at an affordable price, Pets Best delivers flexible coverage, an easy claims process, and excellent customer service.

Job Summary:

Pets Best is seeking a Senior Insurance Analyst to help support product profitability efforts, business development, partner management, claims processing and servicing, and financial reporting. This role will formulate and present analysis and insights and will help support the design, development, and delivery of reports and analytic datasets using SQL, Python, and TABLEAU and other reporting visualization tools. In addition, this role will assemble data, analyze business/product performance, identify problems, and develop recommendations. This role will also contribute to the creation of compliant and auditable business processes to support ongoing reporting and analytic requirements and will provide input to leadership on how to improve data architecture.

Job Location: Remote - Remote work is not available in AK, MT, HI (US)

Main Responsibilities:

• Conduct extensive analysis of performance trends and leverage analytics to examine product profitability.

• Partner with Pets Best leadership team to deliver complex analytical projects from beginning to end, including ideation, data mining, strategic decision support, and presentation of results and recommendations.

• Utilize SQL and/or Python to pull data from source systems and accurately assemble data sets; Use a variety of quantitative methods to understand and analyze data (e.g., regression, histograms, etc.).

• Lead and maintain routine reporting processes (e.g., monthly, partner and prospective client) and automate processes while implementing Quality Control measures to ensure accuracy.

• Lead efforts to enhance the dissemination of information via reporting tools (e.g., Tableau)

• Support efforts to integrate Pets Best data into Synchrony’s data architecture.

• Present complex analytical information to all levels of management in a clear and concise manner.

• Integrate internal and external data into analysis for complete view of the business to drive strategic decision support and uncover new opportunities for growth.

• Produce management level dashboards, ad hoc reporting, and analysis.

• Work closely with Pets Best leadership team to improve business analytic and data gathering processes.

• Perform other duties and/or special projects as assigned.

Qualifications:

• Bachelor's degree in STEM or related quantitative field. In lieu of degree, a high school diploma and 7+ years of analytics work experience in the financial services, insurance, credit card and/or payment industries.

• 3+ years of progressive work experience including 3+ years of insurance industry experience in analytics or operations, 2+ years of experience in analytics, and 1+ years of experience with statistical tools such as Python, SQL, and Tableau

• Demonstrated coding ability in SQL, Python and Tableau

Preferred Qualifications:

• Demonstrated ability to navigate complex data tables/structures

• Demonstrated proficiency in MS Excel (e.g., pivot tables, filters, database functions, VBA, etc.)

• Exposure to R is a plus

• Advanced degree with emphasis in Statistics, Mathematics, Economics, Decision Science, Operation Research, Engineering or another quantitative field preferred

• Experience managing, moving, and manipulating data from multiple sources

• Experience with segmentation techniques such as decision trees or k-means clustering

• Experience with model development techniques such as logistic regression, random forest, or gradient boosting is a plus

• Excellent organization skills and strong attention to detail

• Strong leadership, analytic, and problem-solving skills and ability to manage multiple projects and priorities

• Familiarity with consumer and commercial lending products and practices

• Ability to provide analytic support including pulling data, preparing analysis, interpreting data, making strategic recommendations, and presenting to client/product teams

• Experience measuring marketing campaigns and interpreting results

• Ability to clearly explain technical and analytical information (verbally, written, and in presentation form) and summarize for key stakeholders

• Outstanding communications, relationship building, influencing, and collaboration skills

#LI-remote

#petsbe

All of our jobs come with great benefits including healthcare, parental leave and opportunities for career advancements. Some offerings are dependent upon the location of where you work and can include the following:

• Comprehensive full medical, dental and vision Insurance
• Basic Life Insurance at no cost to the employee
• Company paid short-term and long-term disability
• 12 weeks of 100% paid Parental Leave
• Health Savings Account (HSA)
• Flexible Spending Accounts (FSA)
• Retirement savings plan
• Personal Paid Time Off
• Paid holidays and company-wide Wellness Day off
• Paid time off to volunteer at nonprofit organizations
• Pet friendly office environment
• Commuter Benefits
• Group Pet Insurance
• On the job training and skills development
• Employee Assistance Program (EAP)