Learning Architect/Senior Instructional Designer

Tricon Residential is an owner, operator and developer of single-family rental homes in the U.S. and multi-family apartments in Canada. Our commitment to enriching the lives of our employees, residents and local communities underpins Tricon’s culture and business philosophy. We provide high-quality rental housing options for families across the United States and Canada through our technology-enabled operating platform and dedicated on-the-ground operating teams. Our development programs are also delivering thousands of new rental homes and apartments as part of our commitment to help solve the housing supply shortage. At Tricon, we imagine a world where housing unlocks life’s potential.

We strive to be North America’s premier rental housing company. Our business philosophy involves taking care of our team first – empowering them to provide our residents with exceptional service and to positively impact the local communities where we operate. By providing an enhanced living experience, our residents rent for longer periods of time, treat our properties like their own, and share their experience with friends and family. This is how we continue to grow, and it is an approach that has proven to generate positive returns for our stakeholders.

For more information, visit Tricon Residential. 

Job Description

The Learning Architect/Senior Instructional Designer is responsible for designing and delivering innovative, scalable learning experiences that align with business objectives. They manage the full lifecycle of instructional design, from needs analysis and curriculum development to program evaluation, using modern learning theories, technologies, and data-driven methods to ensure engagement and impact. Additionally, they serve as a strategic learning architect and development coach, guiding stakeholders, maintaining design standards, and driving continuous improvement across Tricon Academy’s learning ecosystem.

Instructional Design & Development

• Designs and delivers scalable learning programs, including ILT, vILT, eLearning, coaching, and blended formats aligned with business needs.

• Develops engaging instructional materials—storyboards, guides, workbooks, and assessments—enhanced with multimedia, gamification, and interactivity.

• Utilizes tools like Articulate Storyline, Rise, Adobe Captivate, and Camtasia to build, update, and standardize high-quality learning content.

Learning and Development Theory and Practice

• Applies adult learning principles, instructional models (e.g., ADDIE, Bloom’s), and cognitive science to create impactful, learner-centered experiences.

• Conducts needs assessments, learner persona development, and content analysis to align learning initiatives with strategic goals.

• Designs and facilitates training across leadership, compliance, technical, and professional skills using diverse delivery methods and modern techniques like microlearning and storytelling.

Learning Architect and Development Coach

• Establishes learning standards, templates, and content governance while coaching teams to build effective, branded training programs.

• Leads collaboration with business leaders, HR, SMEs, and vendors to deliver scalable, strategic learning solutions across the organization.

• Provides coaching and facilitation for onboarding, talent programs, and career development while advocating for a culture of continuous learning.

Program Management and Measurement

• Oversees end-to-end learning program execution, including vendor management, communications, and stakeholder engagement for successful adoption.

• Measures learning impact using analytics, KPIs, and learner feedback to assess effectiveness, ROI, and guide continuous improvement.

Qualifications:

• Experience in leadership development, competency frameworks, and skills-based learning initiatives

• Experience facilitating and coaching in both in-person and virtual learning environments

• Strong knowledge of adult learning principles, instructional design models (e.g., ADDIE, Agile Learning), and content authoring tools (e.g., Articulate 360, Adobe Captivate, Camtasia)

• Ability to use data and analytics to measure learning impact and inform decision-making

• Exceptional stakeholder management, communication, facilitation, and presentation skills required

• Proven expertise in designing and implementing change management to promote and advocate L&D related change

• Ability to assess organizational readiness and develop targeted strategies to foster adoption

• Data -driven mindset with experience in measuring change outcomes and ROI

• Strong problem-solving, facilitation, internal coaching, and decision-making abilities

• Comfortable working in a dynamic, fast-paced environment with multiple priorities

Minimum Requirements:

• 10+ years of experience in in instructional design, content management, curation, instructional design, and learning strategy

• Experience with Workday HCM integration for learning and development

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job, including:

• Frequently required to sit, talk, and hear.

• Frequently required to stand and move; use hands to grasp, squeeze, finger, handle, and feel; reach, push, and pull with hands and arms; occasionally required to twist; reach overhead; stoop, kneel, squat, bend, and crouch.

• Occasionally lift, carry, and move up to 10 pounds.

• Vision abilities required by this job include close vision, distance vision, and depth perception

At Tricon, we are committed to creating a workplace where every individual is valued for their unique contributions, experiences, voices, and backgrounds. By embracing these principles, we aim to positively impact our business and the communities we serve, creating a lasting legacy where everyone can thrive.

Salary Range

Placement within this compensation range will be determined by the candidate's knowledge, experience and skills.

$109,020.00 - $181,700.00