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The Principal Customer Success Manager will oversee and guide strategic customer accounts in their engineering transformation journey, focusing on implementation, program success, and renewal while fostering customer relationships and identifying growth opportunities.
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Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Overview
We are seeking a Senior Human Resources Business Partner (HRBP) to join our team partnering with the Engineering organization at Atlassian. You will play a pivotal role in developing and aligning our people strategy with the goals of our Engineering teams, enabling us to scale and deliver best-in-class products and services. You will coach leaders to build world class engineering teams, lead transformation and unlock constraints to drive the business forward. The ideal candidate brings commercial acumen, a strategic mindset, and a proven ability to influence and drive change in a collaborative, solutions-oriented way. You will operate across all levels - from strategy to execution - navigating ambiguity and proactively solving complex problems to help our Engineering teams thrive.
Responsibilities
Candidate Profile
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $189,000 - $246,750
Zone B: $170,100 - $222,075
Zone C: $157,500 - $205,625
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity.
Overview
We are seeking a Senior Human Resources Business Partner (HRBP) to join our team partnering with the Engineering organization at Atlassian. You will play a pivotal role in developing and aligning our people strategy with the goals of our Engineering teams, enabling us to scale and deliver best-in-class products and services. You will coach leaders to build world class engineering teams, lead transformation and unlock constraints to drive the business forward. The ideal candidate brings commercial acumen, a strategic mindset, and a proven ability to influence and drive change in a collaborative, solutions-oriented way. You will operate across all levels - from strategy to execution - navigating ambiguity and proactively solving complex problems to help our Engineering teams thrive.
Responsibilities
- Strategic Partnership: Collaborate with Engineering leadership to develop and execute a people strategy and roadmap aligned to the Engineering vision and long-term objectives.
- Business Enablement: Operate as a trusted advisor, leveraging analytics and data to inform strategic decisions and drive business outcomes.
- Program Management: Lead the end-to-end delivery of people programs, ensuring alignment with Engineering's needs and operational excellence.
- Organizational Design: Architect the future organization model, considering product strategy, revenue growth, geographical footprint, and our digital-first vision.
- Change Leadership: Drive organizational design, workforce planning, and change management initiatives to support growth and scalability.
- Coaching & Development: Coach senior leaders through organizational challenges, talent strategies, and leadership development.
- Collaboration: Partner with Centers of Excellence (COE) to bring craft expertise to the business and engage proactively to solve problems.
- Data-Driven Insights: Utilise people analytics to provide actionable insights, trends, and recommendations to guide planning and measure success.
Candidate Profile
- Experience: 10+ years in HR, with a proven track record as a Business Partner supporting high-growth, global Engineering or technical organizations.
- Business Acumen: Strong ability to translate business strategy into practical people strategies that deliver business impact.
- Team Player and Influencer: Demonstrated ability to build strong, trusted relationships and to effectively collaborate and influence in order to deliver impact across geographically distributed stakeholders and teams.
- Problem Solving: Self-starter who thrives in ambiguity, proactively identifies and solves complex problems, and delivers measurable impact.
- Strategy to Execution: Comfortable operating up and down the ladder, from high-level strategy to hands-on execution, and able to juggle multiple work streams in a fast-paced environment.
- Leadership: Experience partnering and coaching senior leaders to navigate and lead change and business transformation
- Learn-It-All Mindset: Demonstrates a passion for continuous learning, adaptability, and a willingness to embrace new technologies-including AI-to drive innovation and growth
Compensation
At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:
Zone A: $189,000 - $246,750
Zone B: $170,100 - $222,075
Zone C: $157,500 - $205,625
This role may also be eligible for benefits, bonuses, commissions, and equity.
Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.
Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering

