Senior Group Sales Manager - The Langham, New York

RESPONSIBILITIES AND JOB DUTIES:

• Solicit, evaluate, sell and confirm business to meet overall market segment budgeted sales and profit margin.
• Conduct site inspections throughout property.
• Determine Rates, prepare proposals, negotiate contracts, letters, and reports in a timely manner.
• Contact customers in house to promote good will and foster additional business, repeat bookings and referrals.
• Handle account details so all pertinent aspects of solicitation and closing are complete and documented. 
• Collaborate with various departments to ensure flawless execution and participate in solving problems with other departments related to business booked.
• Maximize revenue by selling all facets of the hotel to previous, current and potential clients.
• Use professional sales techniques to negotiate the best possible terms and conditions that satisfy customer (internal and external) requirements.
• Develop sales plans and strategies to meet or exceed established revenue goals.
• Maintain hotel relationships with key accounts to increase customer satisfaction and account revenue.
• Develop and conduct persuasive sales presentations to prospective clients.
• Travel locally to conduct outside sales calls, promote the hotel and review competition’s business. 
• Research periodicals, internet, trade journals, and other publications to learn about potential business opportunities.
• Prepare information for, meet with, and entertain clients as deemed appropriate by potential business from that account.
• Represent Hotel at trade shows either in North America or overseas as requested.
• Attend or host hotel events as required.
• Audit or assist with client billing as required.
• Follow brands sustainability guidelines and practices.
• Perform other duties as assigned by management.

PHYSICAL DEMANDS:

• Lifting 30 lbs. maximum with frequent lifting and/or carrying objects weighing up to 10 lbs.
• Talking and hearing.
• Requires walking or standing to a significant degree.

SPECIAL SKILLS REQUIRED:

• Must have knowledge of a hotel structure and how all departments interact.
• Knowledge of Microsoft Word, Excel, PowerPoint, Delphi, SEP
• Must be able to effectively work with a variety of internal and external customers and colleagues.
• Must have basic math skills to prepare cost proposals.
• Must be able to travel throughout designated markets.
• Must have developed English language skills to the point to be able to read newspapers, periodicals, journals, and manuals and to present fluently.
• Ability to write fluent English in business emails/ letters, summaries, and reports, using prescribed format, and conforming to all rules of punctuation, grammar, diction, and style. 

EDUCATION REQUIRED:

• High School Diploma
• Minimum 2 years college

EXPERIENCE REQUIRED:

• Associate’s or Bachelor’s degree in Hospitality or related industry preferred.
• Proven track record in sales is a must with minimum of 3 years of pro-active sales experience in hospitality environment.

LICENSES OR CERTIFICATES:

• None. 

Range of pay: $95,000 - $113,000/year

EOE, including disability/vets