Senior Engineering Manager

Working at Atlassian
Atlassians can choose where they work - whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, as part of being a distributed-first company. This role is fully remote, but requires you to be located in Türkiye and able to collaborate effectively with teams in EMEA time zones.
Your Future Team
You'll join Atlassian's IT Service Management (ITSM) organization, working on Jira Service Management (JSM) - one of our fastest-growing cloud products and a leader in the ITSM market. JSM helps IT, operations, and business teams deliver fast, high-quality services. Your team will build and run core capabilities that power how customers manage requests, incidents, changes, and services, ensuring our cloud-first architecture remains reliable, scalable, and secure for customers of all sizes.
In this role you will

• Lead and grow a team of software engineers working on core parts of the JSM / ITSM portfolio
• Provide clear direction, coaching, and feedback, and build an inclusive, high-performing team culture
• Own the delivery and operational excellence of critical services in a modern, cloud-based microservices environment
• Partner closely with Product and Design to define roadmaps, shape customer-centric solutions, and measure impact
• Guide technical and architectural decisions, balancing speed, reliability, and long-term maintainability
• Champion DevOps and "you build it, you run it" practices, including CI/CD, observability, incident management, and continuous improvement
• Represent engineering in planning and prioritisation discussions, partnering with leaders across ITSM and other Atlassian teams
• Contribute to hiring and onboarding, helping grow our engineering presence in Türkiye

Your background

• 5+ years of experience managing software engineers, including leading high-performing teams in production environments
• Strong technical background with recent hands-on coding experience; you understand how to design, review, and debug production systems and can still write code when needed
• Experience building and operating large-scale, cloud-based web or SaaS products (e.g. microservices, distributed systems)
• Demonstrated experience implementing DevOps best practices and driving operational excellence (CI/CD, monitoring/observability, incident management)
• Proven track record of partnering with Product Management and Design to deliver customer-facing features end-to-end
• Excellent communication and stakeholder management skills in a distributed, cross-functional environment
• Bachelor's or Master's degree in Computer Science, Engineering, or equivalent practical experience

Benefits & Perks
Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits .
About Atlassian
At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.
We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.
To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.
To learn more about our culture and hiring process, visit go.atlassian.com/crh .