Do you want to secure products that connect thousands of diners to restaurants every day? Do you consider yourself a skilled and empathic manager? Do you enjoy leading people, collaborating with cross-functional teams, and improving secure software development practices? Have you mentored, coached and provided a clear framework for growth for your team members? Can you balance security, product advancement, and maintainability to help us continue to ship secure web applications?

If all() of your answers to the above == True, keep reading; this might be the secure application environment you’ve been looking to protect and defend.

ABOUT US:

ChowNow’s vision is to become the leading North American platform connecting diners and independent restaurants for at-home dining. The ChowNow Platform continues to grow its product offerings and bring restaurants and diners closer together. Our marketplace provides a commission-free ordering for restaurants nationwide and diners with an ever-growing selection of independent restaurants. Our demand network provides diners with the ability to order where they’re already online, including Google, Yelp, Instagram, Snap, and many others. And our white-labeled online ordering system provides restaurants with a branded experience for diners on their website and their own iOS and Android apps for a reasonable monthly fee regardless of order volume. To date, we’ve created over 20,000 apps for our restaurant partners – something that’s never been done before in our category. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners and the same goes for our culture.

Diversity, teamwork, and mutual respect are among our core company values. We pride ourselves on giving our teams plenty of opportunities to make their mark. As we expand to new markets, while scaling responsibly, those opportunities to create, build, and grow will only increase. 

Join us and help ensure ChowNow becomes the diner’s first choice for socially responsible online ordering. Together we can preserve neighborhood flavor, one restaurant at a time. 

ABOUT THE POSITION:

ChowNow’s Engineering Team has built a modern platform enabling restaurant owners to accept pickup and delivery orders online. Our “quality product first” approach to engineering contributes to our success and brand recognition. We are growing our engineering team to meet the demand of the many exciting new products and features on our roadmap.

We’re looking for an experienced security engineering leader to join our growing team. As a Senior Engineering Manager, Security you will work closely with the Product and Engineering teams to develop secure solutions to interesting technical problems and ensure the security of our applications, cloud platform and response to incidents.

Most importantly, you will motivate, encourage and lead your team to success, by finding growth opportunities, providing constructive feedback, and combining challenge and support. You will be vital in fostering an engineering culture based on collaboration, inclusion, support, measuring and tracking results, and constant improvement.

Reports to the Director of Engineering and will manage the core disciplines of application security, corporate security and incident response.

This is a hybrid position based in Los Angeles with a 2 days a week in office requirement.

OUR PRODUCT AND TECHNOLOGY:

Our backend applications are written in Python 3. The RESTful APIs we develop enable several client-facing platforms, ranging from our website products built with React & Redux to our native mobile applications. Depending on our use case, we store data in MySQL, Elasticsearch or Redis.

Our infrastructure-as-code platform is hosted by Amazon Web Services, developed and orchestrated using Ansible and Terraform. We automate as much as we can, utilizing Jenkins for deployments.

WHAT WE LOVE ABOUT YOU:

You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.

You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.

You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.

You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.

WHAT SUCCESS LOOKS LIKE: 

Within 1 month, you'll...

• Complete our ChowNow onboarding (Ramp Camp) where you’ll learn about ChowNow and our products.
• Learn our business model and how it translates to platform architecture and features, and find a balance between theoretical risk and development velocity.
• Join squad meetings to get familiar with the product and team processes so that you can better understand security and privacy needs and make recommendations.
• Get to know the security team and assess team needs.

Within 3 months, you'll...

• Understand major feature areas, stack, and infrastructure of our applications.
• Identify opportunities for increased automation in security testing and hardening, and begin development of those solutions in conjunction with cross-functional teams.
• Enhance quality control processes for security and privacy code review, and product architecture assessments.
• Work with Product teams to incorporate security and privacy up front in the product process, and not as an afterthought.
• Join the on-call rotation for the Security Engineering team.

Within 6 months, you'll...

• Have strong relationships with Engineering Leadership and Product peers.
• Understand your team members’ areas of strength and opportunity, in order to be able to provide mentoring, career guidance, and performance reviews.
• Feel comfortable as a leader in Security of the ChowNow platform, contributing best practices to the team, and continuing to learn in the field.
• Lead evolution of secure software development process and practices supporting growth of the team and new product initiatives.
• Kick-off cross-functional Cloud Security initiatives working closely with the DevOps team.

You should apply if:

• You have experience as a software engineer, with at least 3 years of that in application security engineering. 
• You have at least 4 years experience as a manager with direct reports.
• You care about the quality of work your team produces.
• You have a passion for team building and a track record of recruiting, onboarding and fostering high-performing engineering teams.
• You are a thoughtful mentor and leader who loves supporting your team and collaborating with others to achieve great things.
• You are a subject matter expert on application assessment of risk and application security fundamentals.
• You have PCI-DSS experience.
• You have worked with teams/managed teams with experience building SaaS products, e-commerce or similar online platforms and testing or hardening security of those systems
• You have worked with globally distributed teams
• You are excited about new technologies, and enjoy being on the cutting edge of offensive and defensive security research.
• You like collaborating with multiple stakeholders such as IT Security, Product Engineering, and DevOps to achieve a secure application and organizational posture.
• You make decisions based on data and evidence.
• You enjoy an iterative, agile development process with frequent releases.
• You thrive in environments supporting your growth, and where you can support others

About Our Benefits:

• Expected Base Salary: $223,250 - $246,750
• Ongoing training and growth opportunities.
• A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
• Rock solid medical, dental, and vision plans.
• Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
• 3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
• 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
• 401(k) Matching
• Employer-contributing student loan assistance program or continuing education reimbursement program
• Commuter benefits (including Uber Pool).
• Employee Stock Incentive Plan.
• Pet insurance for your fur babies
• Quarterly Industry Events (Women, LGBTQIA+, Diversity, Inclusion).
• Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
• Enough freedom to spread your wings while still holding you accountable.
• Fully stocked kitchen and cold brew on tap at our Culver City Headquarters

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required.

As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs.

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