Senior Engineer, Customer Quality Engineering

As a Senior Customer Quality Engineer, you will support the gas purification business within the APS Division and play a critical role across multiple semiconductor-related organizations. You will works in a highly dynamic, cross-functional environment, collaborating closely with customers, internal Entegris teams, and supplier partners. This role carries high visibility and impact, requiring strong communication and presentation skills, a calm and assertive presence, and the ability to effectively manage multiple, frequently changing priorities. 

WHAT YOU'LL DO:

• Lead cross-functional teams to fix engineering & business problems utilizing 8D problem solving methodology and implement robust corrective/preventive actions (CAPAs) 

• Champion escalation management efforts, coordinating between stakeholders and applying project management techniques to align company capabilities with customer requirements 

• Develop and maintain quality dashboards/reports and non-conformance tracking systems 

• Be responsible for supporting customer-facing activities like quality reviews, audits, scorecard reviews and ensuring stable product performance through effective customer engagement 

• Be a data-driven, hands-on engineer performing trend analysis of defects that enhance our risk-based thinking culture 

• Support NPI readiness reviews for quality requirements like Control plans, V&Qs and design / process / change FMEAs 

• Support plan initiatives related to audits, safety & continuous improvements, process control systems, metrology/instrumentation, and change management activities especially PCN reporting and approvals 

• Demonstrates willingness to complete miscellaneous tasks as assigned in support of the larger organization and site production goals 

• Be a leader in directing and advancing the Entegris Way quality mindset in accordance with defined policies and procedures and influence without direct authority 

• Demonstrate excellence in planning, execution, discipline, learning, leadership, and teamwork (exemplify Entegris PACE values) 

• Ability to travel as needed to support training, global operations and customer engagements 

• Any other duties as assigned.  

WHAT WE SEEK:

• Bachelor of Science Degree in Mechanical or Electronic Engineering, Semiconductor Engineering, or a related technical field  

• 4-6 years of professional work experience in a related engineering discipline ideally in Quality Assurance Engineering  

• Proven, in-depth experience applying root cause analysis techniques and driving effective CAPA implementation through verification 

• Experience with quality tools, methodologies and standards (e.g., FMEA, Control Plans, Lean Six Sigma, ISO standards etc.) and statistical quality control (SQC) tools/methods 

• Understanding of quality systems, product lifecycle management, and manufacturing processes 

• Competent Microsoft Office, ERP systems skills (SAP strongly desired) and at least familiarity with data visualization skills (Power BI strongly desired)  

• Excellent analytical, organizational and verbal & written communication skills 

• Six Sigma Green Belt or equivalent 

• Highly self-motivated and proficient in speaking, reading, writing and/or understanding English  

OUTSTANDING CANDIDATES WILL HAVE: 

• Master’s degree in Engineering, Quality Management, or a related technical field  

• Certification(s) such as ASQ CQE / CSSBB / CQIA 

• Semiconductor industry work experience in areas of quality, process, equipment or materials 

• Proven work experience in customer-facing quality roles and/or successfully leading customer quality related initiatives 

Why Work at Entegris 

Lead. Inspire. Innovate. Define Your Future. 

Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to  bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision-making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization — not just when it’s convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office. 

WHY WORK AT ENTEGRIS?
Lead. Inspire. Innovate. Define Your Future.
Not everyone who works for a global company shares the same background, experiences and perspectives. We leverage the differences of our employees to bring new ideas to the table. Every employee throughout the company is encouraged to share input on projects and initiatives. Our decision-making process is truly a collaborative effort as we realize there are leaders at every level of the organization. We put our values at the core of how we operate as an organization — not just when it’s convenient, but in a lasting and meaningful way. We want the time and energy you spend here to have a positive impact on your life inside and outside of the office.
 

WHAT WE OFFER
Our total rewards package goes above and beyond just a paycheck. Whether you’re looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals.

Our total rewards package goes above and beyond just a paycheck. Whether you’re looking to build your career, improve your health, or protect your wealth, we offer generous benefits to help you achieve your goals. 

• Compensation: $90,000 - $115,000 per year range with actual pay dependent on candidate overall skills for the role

• Generous 401(K) plan with an impressive employer match 

• Excellent health, dental and vision insurance packages to fit your needs 

• Flexible work schedule and 11 paid holidays a year 

• Paid time off (PTO) policy that empowers you to take the time you need to recharge 

• Education assistance to support your learning journey 

• Values-driven culture with colleagues that rally around People, Accountability, Creativity and Excellence 

Entegris does not provide immigration-related sponsorship for this role. Do not apply for this role if you will need Entegris immigration sponsorship (e.g., H1B, TN, STEM OPT, etc.) now or in the future. 

At Entegris we are committed to providing equal opportunity to all employees and applicants. Our policy is to recruit, hire, train, and reward employees for their individual abilities, achievements, and experience without regard to race, color, religion, sexual orientation, age, national origin, disability, marital or military status. 

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