We're looking for an experienced and visionary design leader to shape the future of HubSpot’s Growth Platform experiences. This role is a critical UX leadership position responsible for driving the strategy and execution of how customers onboard, engage with and grow with HubSpot. You’ll lead and scale a team of designers and researchers focused on building powerful, flexible platform experiences that support product-led growth (PLG) at scale.
Why this role mattersHubSpot’s Growth UX team plays a unique role in shaping how customers first experience and ultimately scale with our product. The platform is how we express foundational product journeys—from setup and onboarding to key systems like notifications, upgrades, and the workspace experience. We’re looking for a leader who understands how to design for both elegance and utility, and who believes that scalable platform solutions and product growth are not at odds but deeply interconnected.
This is a rare opportunity to lead design in a highly visible part of HubSpot’s UX organization and help define how PLG is expressed through the product across the customer lifecycle.
You’ll be responsible for:- Setting the design strategy for HubSpot’s platform experiences including onboarding and account configuration, notifications and ongoing engagement, trials, and upgrades.
- Leading UX for key product-led growth (PLG) systems including activation journeys, conversion points, product education, and pricing experiences.
- Building a cohesive platform design narrative that connects core product foundations with the onboarding and upgrade experience.
- Collaborating closely with UX, PM, and Engineering leaders across Platform, Growth, and Core Hubs to scale a unified customer experience.
- Coaching and developing a strong team of ICs and managers while fostering a high-performance, craft-focused design culture.
- Advocating for quality and consistency across the experience by leveraging and evolving Trellis, our design system, and Skymap, our product architecture framework.
- A UX leader with a strong point of view on quality and the ability to inspire teams to achieve it.
- Experience building and scaling platform and PLG design systems in complex, multi-surface environments.
- A design-first mindset grounded in deep collaboration with engineers and product managers.
- The ability to build, coach, and retain high-performing teams and foster growth in both ICs and managers.
- Strong judgment in how to balance near-term impact with long-term product health.
- A record of delivering elegant, system-oriented design work that drives both customer success and business outcomes.
- A strong storyteller who can influence at the executive level and build alignment across teams.
- You’ll be joining a company that values UX deeply—with a design org of over 250 designers, researchers, and content strategists.
- You’ll shape customer experiences that directly influence product adoption, retention, and expansion.
- You’ll work on high-visibility challenges that are central to HubSpot’s long-term growth.
- You’ll be part of a leadership team that shares a belief in the power of systems thinking, high craft, and customer empathy.
Join us and help design a product experience that empowers millions of users to grow better.
Pay & Benefits
The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
Massachusetts Applicants: It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot.
By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot's Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.
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