The Senior Director, Product leads product strategy and development, mentors product teams, collaborates with cross-functional departments, and communicates product vision and progress.
We are seeking a strategic and execution-focused leader to own the Billtrust Platform—the foundation that powers our entire product ecosystem. As the Platform Leader, you will play a critical role in ensuring a seamless, unified onboarding and user experience for customers, whether they adopt a single product or our full suite.
What You'll Do: - Define and drive Billtrust's platform strategy, ensuring scalability, usability, and alignment with our product vision.
- Lead the UI/UX design team, championing intuitive, consistent, and accessible experiences across all touchpoints.
- Design and drive a connectivity experience, ensuring a seamless integration between our products, our ERP Partners and other, key financial systems.
- Own digital adoption strategy, leveraging tools like Pendo to guide users, surface insights, and drive engagement.
- Champion an AI first mindset, focusing on customer challenges and identifying modern solutions fit for purpose.
- Partner cross-functionally with application product leaders, engineering, sales, marketing, services and the customer organization to deliver a cohesive experience that delights users and accelerates time to value.
This is a high-impact role reporting directly to the Chief Product Officer, with visibility across the executive team and the opportunity to shape how customers experience Billtrust at every stage of their journey
What You'll Bring to the Team:
- Proven experience owning and scaling platform-level products or services across a multi-product SaaS ecosystem.
- Ability to define and execute a platform roadmap that supports both internal product teams and external customer needs.
- Strong understanding of platform architecture, APIs, and integration patterns.
- Experience managing and mentoring UI/UX design teams.
- Ability to drive consistency and cohesion across product experiences.
- Strong communication and stakeholder management skills, especially across product, engineering, GTM, and customer success.
- Experience aligning platform initiatives with go-to-market and customer success strategies.
- Ability to balance long-term vision with short-term delivery.
- Comfortable operating at both executive and tactical levels.
The expected base salary range for this position is $225,000 - $280,000 annually.
Compensation may vary depending on several factors, including a candidate’s qualifications, skills, experience, competencies, and geographic location. Some roles may qualify for extra incentives like equity, commissions, or other variable performance-related bonuses. Further details will be provided by our Talent Acquisition team during the interview process.
Don't meet every single requirement? Studies have shown that women and people of color are less likely to apply to jobs unless they meet every single qualification. At Billtrust, we celebrate and support diversity and are committed to creating an inclusive environment for all employees. So, if your experience aligns but doesn't exactly match each and every qualification, apply anyway. You may be exactly what we are looking for! What You'll Get:
- Work from Anywhere: Your home, a coffee shop, a company paid WeWork.... you decide!
- A Culture that Lives its Values: Our values are not just words or window dressing, they guide our decisions - big and small - each and every day.
- Flexible Working Hours: We support your lifestyle- the results are what count.
- Open PTO: Work-life balance is important. We believe in giving our employees time to truly relax and recharge.
- Sabbatical: A paid leave to reward longevity and commitment to Billtrust.
- Paid Parental Leave: To promote parent-child bonding and increase gender equity at home and in the workplace.
- Opportunities for Growth: Professional development can take many shapes. Join one of our seven ERGs or participate in our Mentor-Mentee, and Leadership development programs- we foster an environment where all employees can grow.
- Recognition: From Billtrust Bucks and CEO Shoutouts to Culture Champion and CEO Excellence Awards, our employees are recognized for hard work and outcomes achieved.
- Benefits: Medical, dental, vision, 401(k) with company match, short-term and long-term disability, flexible spending accounts, HSA, and life, cancer, and AD&D insurance.
- Minimal Bureaucracy: An entrepreneurial environment of ownership and accountability allows you to get work done.
Finance leaders turn to Billtrust to control costs, accelerate cash flow and improve customer satisfaction. As a B2B order-to-cash software and digital payments market leader, we help the world's leading brands get paid faster while transitioning from expensive paper invoicing and check acceptance to efficient electronic billing and payments. With over 2,600 global customers and more than $1 trillion invoice dollars processed, Billtrust delivers business value through deep industry expertise and a culture relentlessly focused on delivering meaningful customer outcomes. #LI-Remote
Top Skills
Agile,Saas,Software Development
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