Senior Director, Logs (Remote, Pennsylvania)

Your role at Dynatrace
What's the role?
As a Dynatrace Log Management and Analytics - Senior Director - Logs, you will be a key member of the Dynatrace sales engine and will be responsible for providing excellent technical support to the sales team. You will be the expert on Dynatrace and observability, with a specialization in Log Management and Analytics.
You will be leading a highly skilled logs team team focusing on our Enterprise Customers to grow our Log Management and Analytics footprint withing these accounts.
In this role you will act as a first line manager, managing a team of logs SMEs as well as work directly with our sales team to understand the needs of our customers, strategize on how to navigate sales cycles, lead a team of sales engineers who provide value-based evaluation scenarios including demonstrations, labs, POCs, and pilots to close business, and align cross-functionally with internal and external stakeholders.
Reporting to the VP of Sales - Logs, you will play a hands-on role in building a team of specialist logs SMEs and owning the revenue growth responsibilities for the group.
About you:
To ensure your success as a Senior Director, Logs, you need to be an ambitious, confident and self-motivated individual, with previous Sales or SE & leadership experience and/or another customer facing role. You need to be passionate about innovative technology, sales, tech sales and articulating value to customers and prospects. In addition, we are also looking for:
• An excellent team player, with the ability to work across all disciplines
• Excellent communication and presentation skills, with the ability to communicate technical value into business value
• Extensive knowledge and experience working with Enterprise companies
• Previous 5+ years of experience with log analytics technologies and techniques
• Ability to troubleshoot technical issues to produce a working outcome and be able to manage this process
• Ability to manage a number of projects simultaneously, work with a number of different sales teams
• Must have a strong desire to grow professionally, adapt to an ever-changing environment and are coachable
• Must be able to travel up to 30% of the time
Responsibilities:
• Build and lead a team of Logs SMEs who serve as our core product introduction, evaluation and education experts
Coordinate cross functional dotted line resources to achieve your team goals
• Evangelize Dynatrace's product offerings during international trade shows and at key customer account meetings to promote new and expanded business
• Partner with sales representatives to identify new sales opportunities as well as incremental sales opportunities within existing accounts
• Present Dynatrace's vision to our customers C-suite executives
• Provide solution guidance in the Discovery, Solution Evaluation, and Solution Proposal stages of the opportunity sales cycle
• Present on-stage demonstrations providing insight and context to our customers during key marketing events; either at Dynatrace sponsored industry events or partner sponsored events, ensure key demonstrations are delivered by you or a team member at demonstration booths
• Gather, qualify and provide feedback from customers to Product Management to improve Dynatrace's market share and meet the market needs
• Build best practices and share knowledge the team to continuously develop and enhance both your personal and team capabilities
• Work with local Sales and Sales Engineering leadership to identify learning/ development opportunities for you and the local team to maintain Dynatrace's leadership position in the market
What will help you succeed
Minimum Requirements:• Bachelor's degree in Computer Science or equivalent education or experience required.• 3+ years of experience within the log management and analytics space • 3+ years of leadership experience in similar capacity
Preferred Requirements:• Experience with query languages such as SQL, SPL, or KQL.• Experience with observability and log collectors/pipelines such as FluentBit, OpenTelemetry, Cribl, and Logstash.• Experience with web technologies such as HTML, CSS, and JavaScript.• Experience with programming / scripting side technologies such as Java, .NET, PHP, Go, Node.js and database.• Advanced knowledge of Operating Systems (OS) including Windows and Linux.• Experience with DevOps or Site Reliability Engineering practices• Knowledge with cloud platforms, including AWS, Azure or GCP• Experience with modern technologies like containers, Kubernetes / OpenShift, Serverless functions, and CI/CD pipelines• Experience with automation like Ansible, Puppet, Terraform, etc
Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• The Dynatrace platform uses cutting-edge technologies, including our own Davis hypermodal AI, to help our customers modernize and automate cloud operations, deliver software faster and more securely, and enable flawless digital experiences.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.