Senior Director, Global Media Relations

At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, we expand the potential of physicians to heal without constraints.

As a pioneer and market leader in robotic-assisted surgery, we strive to foster an inclusive and diverse team, committed to making a difference. For more than 25 years, we have worked with hospitals and care teams around the world to help solve some of healthcare's hardest challenges and advance what is possible.

Intuitive has been built by the efforts of great people from diverse backgrounds. We believe great ideas can come from anywhere. We strive to foster an inclusive culture built around diversity of thought and mutual respect. We lead with inclusion and empower our team members to do their best work as their most authentic selves.

Passionate people who want to make a difference drive our culture. Our team members are grounded in integrity, have a strong capacity to learn, the energy to get things done, and bring diverse, real world experiences to help us think in new ways. We actively invest in our team members to support their long-term growth so they can continue to advance our mission and achieve their highest potential.

Join a team committed to taking big leaps forward for a global community of healthcare professionals and their patients. Together, let's advance the world of minimally invasive care.

Primary Function of Position:

The Senior Director of Global Media Relations is responsible for developing and leading a best-in-class global media relations function that meaningfully contributes to Intuitive’s business goals and priorities, and advances Intuitive’s reputation as a leader in advanced, minimally invasive care.

The Senior Director will oversee Intuitive’s global media relations team, located across the US, Europe and Asia Pacific. This role will oversee the development and execution of a compelling, results-oriented and high-impact proactive global media relations strategy. It will also serve as a strategic advisor to senior leadership around the globe on proactive, business-impacting media engagement as well as forecasting and navigating reputational issues and opportunities.

The role sits with Intuitive’s Global Public Affairs team, responsible for Intuitive’s strategy and activities across media relations and corporate reputation, patient advocacy and government relations.

The ideal candidate will leverage significant experience, a strong network and a demonstrated ability to build trust and deliver results across the global media landscape. This includes a sophisticated understanding of healthcare and innovation communications and the evolving media landscape, and the credibility and EQ to engage across audiences, platforms and regions in representing the business.

Role and Responsibilities:

• Lead Intuitive’s global media relations strategy to proactively promote Intuitive’s products, business strategy and brand, while protecting the company’s reputation.
  • Work together with other communications functions across audiences to create and implement an integrated, results-oriented proactive communications strategy – with media relations as a key pillar - aligned with Intuitive’s mission, vision and strategic priorities.
• Provide strategic oversight of global media relations activities including preparation, engagement and amplification.
  • Work with regional media relations and broader GPA and cross-functional teams to identify high-impact opportunities to work with and amplify the work of customers and KOLs including clinicians, surgical societies, hospital and healthcare executives, patients and patient advocacy groups.
• Cultivate and expand trusted relationships with top-tier media and others who shape coverage and perception of Intuitive.
• Act as a strategic and trusted advisor to senior leadership on media/communications/corporate reputation around the globe.
• Lead, inspire and further develop a high performing, proactive, strategic media relations team.

Required Knowledge, Skills, and Experience

• Significant experience and demonstrated success leading global media relations/communications in a fast-paced, complex environment and across multiple geographies.
  • Deep experience and results in and across US, Europe and Asia Pacific strategic media leadership.
  • Fluency in media planning and execution in global, regional and local contexts – experience leading media relations function(s) outside of the US.
  • Strong understanding of the interplay between communications and public affairs.
• Proven track record of proactive, successful global and regional media relations campaigns, including delivering high-impact placements in national/tier one media.
  • Results-oriented, proven ability to lead strategic media workstreams from idea through implementation.

• Executive presence and the ability to clearly and convincingly present strategic thinking to senior stakeholders.
• Detail oriented, with ability to manage multiple priorities and workstreams simultaneously and with limited oversight.

• Strong demonstrated people management and organizational leadership experience.
  • Empowering people leader who represents the best of Intuitive’s culture while achieving the best from their team.
• Exceptional, precise verbal and written communication and presentation skills.
• Bachelor’s degree required, relevant advanced degree a plus.
• Ability to speak multiple languages.

Other Personal Characteristics:

• Demonstrate values consistent with Intuitive’s individual and leadership expectations.

• Demonstrate sound judgment as befitting expectations of the role.
• Be capable of advising and influencing a wide range of internal and external stakeholders, while also being able to listen to and collaborate with others.

Intuitive is an Equal Employment Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

Due to the nature of our business and the role, please note that Intuitive and/or your customer(s) may require that you show current proof of vaccination against certain diseases including COVID-19.  Details can vary by role.

Intuitive is an Equal Opportunity Employer. We provide equal employment opportunities to all qualified applicants and employees, and prohibit discrimination and harassment of any type, without regard to race, sex, pregnancy, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status, genetic information or any other status protected under federal, state, or local applicable laws.

Mandatory Notices

U.S. Export Controls Disclaimer:  In accordance with the U.S. Export Administration Regulations (15 CFR §743.13(b)), some roles at Intuitive Surgical may be subject to U.S. export controls for prospective employees
who are nationals from countries currently on embargo or sanctions status.

Certain information you provide as part of the application will be used for purposes of determining whether Intuitive Surgical will need to (i) obtain an export license from the U.S. Government on your behalf (note: the government’s licensing process can take 3 to 6+ months) or (ii) implement a Technology Control Plan (“TCP”) (note: typically adds 2 weeks to the hiring process).  

For any Intuitive role subject to export controls, final offers are contingent upon obtaining an approved export license and/or an executed TCP prior to the prospective employee’s
start date, which may or may not be flexible, and within a timeframe that does not unreasonably impede the hiring need. If applicable, candidates will be notified and instructed on any requirements for these purposes. 

We will consider for employment qualified applicants with arrest and conviction records in accordance with fair chance laws.

This position may be filled at a different job level than listed here depending on
business need and/or on the selected candidate’s experience, knowledge and skills.
Compensation will be based primarily on the job level at which the role is filled and the
candidate’s qualifications, consistent with applicable law.

We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity. It would not be typical for someone to be hired at the top end of range for the role, as actual pay will be determined based on several factors, including experience, skills, and qualifications. The target base compensation ranges are listed.