Senior Director, Digital Channel Strategy & Publishing

At Gilead, we’re creating a healthier world for all people. For more than 35 years, we’ve tackled diseases such as HIV, viral hepatitis, COVID-19 and cancer – working relentlessly to develop therapies that help improve lives and to ensure access to these therapies across the globe. We continue to fight against the world’s biggest health challenges, and our mission requires collaboration, determination and a relentless drive to make a difference.
 

Every member of Gilead’s team plays a critical role in the discovery and development of life-changing scientific innovations. Our employees are our greatest asset as we work to achieve our bold ambitions, and we’re looking for the next wave of passionate and ambitious people ready to make a direct impact.
 

We believe every employee deserves a great leader. People Leaders are the cornerstone to the employee experience at Gilead and Kite. As a people leader now or in the future, you are the key driver in evolving our culture and creating an environment where every employee feels included, developed and empowered to fulfil their aspirations. Join Gilead and help create possible, together.
Job Description
 

Senior Director, Digital Channel Strategy & Publishing

At Gilead, we are driven by our mission to discover, develop, and deliver therapies that change lives. Public Affairs plays a critical role in shaping and elevating Gilead’s global narrative through clear, credible, and modern communications.

The Senior Director, Digital Channel Strategy & Publishing is responsible for leading the execution, publishing, and optimization of Gilead’s Public Affairs digital experiences across web, social media, and internal digital channels. This role ensures that messaging developed by Public Affairs leadership is translated into high‑quality, consistent, and timely digital experiences that meet modern standards for usability, accessibility, performance, privacy, and brand safety.

Reporting to the Executive Director, Public Affairs Omnichannel Strategy & Digital Transformation, this role leads the teams responsible for website operations, social media publishing, internal digital signage, and creative production workflows. The Senior Director serves as the operational backbone of Public Affairs Digital, partnering closely with Strategy, Platforms & AI, IT, Legal/Compliance, Privacy, and regional stakeholders to ensure secure, compliant, data‑driven execution at globally.
This is a hybrid role, located at Gilead HQ in Foster City, CA.
 

Key Responsibilities:

• Own end‑to‑end publishing and execution of Public Affairs digital content across web, social media, and internal digital signage.
• Ensure digital experiences are on‑brand, accessible (WCAG 2.2 AA), performant (Core Web Vitals), and aligned to Gilead’s global narrative.
• Translate messaging strategy and priorities into executable publishing plans, channel‑specific content approaches, and always‑on editorial calendars.
• Lead rapid‑response publishing during issues and crisis situations, including real‑time monitoring, escalation, and approvals with Legal/Compliance.
• Own channel execution strategy for corporate websites, corporate social platforms, employee/social advocacy, and internal signage.
• Establish and maintain publishing standards, cadence guidelines, governance, and operational playbooks, including MLR/MLC workflows.
• Oversee community management (triage, response matrices, brand safety, escalation) with Communications and Legal.
• Oversee corporate website operations, UX, information architecture, and content governance across regions and business units.
• Lead creative production workflows (intake, prioritization, timelines, QA, vendor/SOW management), optimizing for speed, quality, and compliance.
• Instrument measurement (tagging/UTM, dashboards, conversion/event taxonomies) and drive continuous optimization (A/B testing, experimentation).
• Partner with Strategy/Platforms & AI teams on martech roadmap, capabilities enablement, and integrations (e.g., SSO, analytics, consent, archiving).
• Drive accessibility remediation, SEO/GEO/SEM best practices, and content performance improvements across channels.
• Champion privacy, compliance, and security in all digital operations (consent, cookie management, retention/archiving, least‑privilege access).
• Coach, develop, and scale a high‑performing team (directors, associate directors, managers, specialists) and manage agencies to defined KPIs and SLAs.

Required Knowledge, Experience, & Skills:

• Bachelor’s degree + 10+ years in digital publishing, digital experience, or content operations, with enterprise‑scale web and social ecosystems.
• Proven leadership of multi‑platform, global digital operations in regulated or high‑stakes environments.
• Strong understanding of CMS‑driven and headless publishing, UX principles, WCAG 2.2 AA, and Core Web Vitals.
• Experience managing creative operations, agencies, and complex approval workflows (including MLR/MLC).
• Demonstrated ability to lead cross‑functional teams and deliver at pace during issues/crisis scenarios.
• Proficiency in analytics/insights, experimentation, and data‑driven decision‑making.
   

Preferred Knowledge, Experience, & Skills::

• Advanced degree + experience in pharmaceuticals, biotech, healthcare, or other regulated industries.
• Experience supporting global, multi‑language digital operations and localization.
• Familiarity with AI‑assisted content operations and governance in the enterprise.
• Comfort partnering with IT, Security, Privacy, and Legal/Compliance on integrations and policies.

Core Platforms, Tools & Programs (Proficiency Expected):

• Content & Web
• Social & Community
• Data, Measurement & Experimentation
• Privacy, Security & Compliance
• Workflow, Collaboration & Creative
• Publishing & Signage
• Engineering‑Adjacent & DevOps (Working Literacy)
• AI & Automation (Enterprise‑Grade)

For additional benefits information, visit:

https://www.gilead.com/careers/compensation-benefits-and-wellbeing

* Eligible employees may participate in benefit plans, subject to the terms and conditions of the applicable plans.

Gilead Sciences Inc. is committed to providing equal employment opportunities to all employees and applicants for employment, and is dedicated to fostering an inclusive work environment comprised of diverse perspectives, backgrounds, and experiences. Employment decisions regarding recruitment and selection will be made without discrimination based on race, color, religion, national origin, sex, age, sexual orientation, physical or mental disability, genetic information or characteristic, gender identity and expression, veteran status, or other non-job related characteristics or other prohibited grounds specified in applicable federal, state and local laws. In order to ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Era Veterans' Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact [email protected] for assistance.

For more information about equal employment opportunity protections, please view the 'Know Your Rights' poster.

NOTICE: EMPLOYEE POLYGRAPH PROTECTION ACT
YOUR RIGHTS UNDER THE FAMILY AND MEDICAL LEAVE ACT

Gilead Sciences will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, (c) consistent with the  legal duty to furnish information; or (d) otherwise protected by law.
 

Our environment respects individual differences and recognizes each employee as an integral member of our company. Our workforce reflects these values and celebrates the individuals who make up our growing team.

Gilead provides a work environment free of harassment and prohibited conduct. We promote and support individual differences and diversity of thoughts and opinion.

Please apply via the Internal Career Opportunities portal in Workday.