Senior Director, Data & Technology Strategy

Overview
Angel City FC is seeking a strategic and hands-on leader to guide Angel City’s build-out of our data infrastructure, delivering actionable insights, implementing AI capabilities, and developing internal tools that empower decision-making across ticketing, marketing, sponsorship, operations, fan experiences, and sporting. The role will work closely with the club’s Business Operations, Revenue, and Marketing leaders, while overseeing the team and a network of best-in-class vendors and partners.

This leader will bridge technical excellence with business insight, empowering every department to make smarter and faster decisions. The ideal candidate combines strategic vision, technical fluency, and execution bias, elevating the club’s capabilities while ensuring every system, insight, and tool drives performance, purpose, and growth.

Key Responsibilities

• Leverage the existing data warehouse and CRM to deliver advanced analytics, predictive modeling, and automated insights that inform key revenue, retention, and fan engagement strategies.
• Build and action dashboards and decision tools that enable proactive, data-driven management across ticketing, marketing, sponsorship, and operations.
• Foster a culture of data adoption by developing departmental playbooks, strengthening data literacy, and integrating insights into daily decision-making.
• Establish clear measurement frameworks to quantify the business impact of analytics and technology initiatives.
• Establish data governance standards to ensure all data capture and usage meet  regulatory standards and ethical principles.

• Define and lead the club’s emerging AI and automation strategy, identifying high-impact opportunities and building the framework for responsible adoption across departments.
• In partnership with department leadership, introduce and integrate generative AI tools to enhance content creation, partner reporting, and operational efficiency, among other business and sporting use cases.
  
• Establish governance standards to ensure all AI applications meet regulatory standards and ethical principles.

• Oversee enterprise-wide technology systems and partner with departments to ensure their operational tools are integrated, secure, and aligned with the club’s broader technology strategy.
• Partner with external IT providers to define standards, monitor performance, and align infrastructure with the club’s business and data strategy.
• Continuously refine system architecture as new platforms are added across marketing, fan engagement, and e-commerce.
• Lead annual and long-range technology planning, roadmapping, budgeting, and vendor management with a focus on performance, efficiency, and ROI.

• Partner with Marketing to enhance ACFC’s digital ecosystem (website, app, and fan-engagement platforms) to deliver personalized and connected fan experiences.
• Use data insights to shape digital storytelling, e-commerce strategy, and in-venue technology innovation.
• Collaborate with Event Operations & Marketing teams to deploy technology solutions for live matches and offsite events, ensuring reliable connectivity, actionable data capture, and memorable fan interactions across all venues.

• Build, manage and mentor a high-performing data team and foster a culture of innovation, accountability and continuous learning.
• Partner cross-functionally with leaders in Revenue, Marketing, Operations, HR and Sporting to align data and technology strategies with organizational priorities, driving outcomes and identifying new opportunities.

• Represent Angel City in League and industry data & technology forums, and more broadly, track emerging trends in sport & entertainment to keep us at the forefront of fan and operational innovation.

Qualifications & Experience

• Bachelor’s degree in Computer Science, Information Systems, or related field; Master’s or MBA preferred. 
• 8–10 years of progressive leadership experience in data, technology, or digital transformation roles, ideally within sports, media, or entertainment.
• Demonstrated success translating complex data and technology into clear insights and automation that drive measurable business results.
• Deep expertise in cloud infrastructure (AWS, Azure, or GCP), modern data architecture, CRM platforms (Salesforce, KORE, Dynamics), BI tools (Power BI, Tableau, Looker), and AI platforms/layers (ChatGPT, Copilot Einstein AI)
• Demonstrated success managing budgets, vendor partnerships, and multi-stakeholder projects at an enterprise level.
• Strong understanding of digital experience technologies, mobile app ecosystems, marketing automation, and fan data management.
• Familiarity with professional sports operations, gameday technology or venue-based technology systems.
• Excellent leadership and team-building skills, with experience managing cross-discipline teams of technologists, analysts and creative partners.
• Strategic, empathetic leader who can inspire cross-functional collaboration and communicate complex concepts simply.
• Exceptional communication and interpersonal skills — able to engage with technical and non-technical stakeholders, build partnerships and drive alignment.
• Passion for sports, innovation, and using technology as a force for equity and excellence.

Candidates with equivalent experience or demonstrated expertise in related industries are encouraged to apply.

Compensation

The starting base salary for this role is $150,000 annually, with eligibility for a bonus. Final compensation will be based on experience and role scope.