Senior Digital Product Manager

Job Description:

Berklee is seeking a Senior Digital Product Manager (SDPM) to lead the strategic direction and management of its digital ecosystem, including Berklee.edu, related subdomains, the Berklee Hub, and other platforms. As part of the Communications & Marketing team, this technical role ensures Berklee’s digital platforms deliver exceptional, engaging experiences for students, faculty, staff, alumni, and global audiences.

The SDPM oversees a team of developers and works closely with stakeholders, designers, content strategists, and vendors to deliver high-quality digital products. This role balances daily operations with long-term strategy, leveraging expertise in product management, UX, and data-driven insights to advance Berklee’s digital presence.

Key Responsibilities

• Define and execute Berklee’s digital products roadmap in alignment with institutional goals.
• Lead discovery, requirements gathering, and technical specifications for digital projects.
• Manage developers and contractors, fostering a collaborative and innovative culture.
• Guide stakeholders on using digital platforms and SEO effectively.
• Oversee user support, system integrations, and vendor relationships.
• Apply analytics to monitor site performance and improve user engagement.
• Stay ahead of emerging technologies to enhance digital capabilities.

About You

• 5+ years of experience in digital strategy, product management, or related fields.
• Proven success leading teams of developers and cross-functional partners.
• Strong skills in project management, UX, and CMS platforms (Drupal/WordPress).
• Technical expertise with HTML, CSS, JavaScript, and analytics tools, including Google Analytics.
• Ability to balance strategic vision with operational needs.
• Excellent communication, leadership, and collaboration skills.
• Higher education or nonprofit experience is a plus; passion for music and the arts is strongly valued.

Why Berklee?

• Mission-driven work: Help shape the future of music, the arts, and creative expression.
• Innovation and impact: Lead digital projects that enhance the Berklee community’s experiences.
• Inclusive culture: Be part of a diverse, collaborative, and student-centered community.
• Balance and flexibility: Enjoy flexible work options and generous time off.
• Growth opportunities: Access professional development and career advancement.
• Strong benefits: Comprehensive health, wellness, and retirement offerings.

Join Us

If you’re excited by the idea of shaping digital platforms that support a vibrant global arts community—and if you thrive in an environment that values creativity, collaboration, and impact—we’d love to hear from you.  Apply today!

Hiring Range: $120,000 to $137,000; salary dependent on relevant experience and education.
Please visit the Berklee Benefits page for a complete listing of the benefits.

This document does not create an employment contract, implied or otherwise, other than an “at will” employment relationship.

Diversity, Equity, Inclusion & Equal Employment Opportunity at Berklee: 

We support an inclusive workplace where everyone excels based on personal merit, qualifications, experience, ability, and job performance.  Berklee affirms that inequality is detrimental to our faculty, staff, students, and the communities we serve. Our goal is to make lasting change through our actions. Berklee is committed to providing fair and equitable consideration of all employees and applicants without regard to race, color, religion, ancestry, age, national origin, place of birth, gender, sexual orientation, gender identity or expression, disability, genetic information, or status as a member of the armed forces or veteran of the armed forces, or any other category protected by federal, state, or local law.

As part of this commitment, Berklee will ensure that persons with disabilities are provided reasonable accommodations. If reasonable accommodation is needed to participate in the job application or interview process, to perform essential job functions, and/or to receive other benefits and privileges of employment, please contact the Human Resources Team at [email protected] or call 617-747-2375.

*Currently enrolled Berklee students are not permitted to apply for staff or faculty positions.*