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Amadeus

Senior Digital Media Performance Strategist, DMO

Posted 18 Days Ago
Be an Early Applicant
In-Office
San Jose, CA
Mid level
In-Office
San Jose, CA
Mid level
As a Senior Digital Media Performance Strategist, you will manage client relationships, develop digital media strategies, optimize campaigns, and work with ad operations for successful deliverables.
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Job Title

Senior Digital Media Performance Strategist, DMO

Are you the next Senior Digital Media Performance Strategist, DMO we are looking for?

  • As a Senior Digital Media Performance Strategist, you will be client-facing and managing a portfolio of DMO/CVB clients as well as top hotels and resorts.
  • For DMO/CVB clients you will be the primary point of contact including all communications including onboarding, reporting and presentation of results and suggesting new and innovative strategies to drive campaign performance.
  • With hotel and resort clients, you will be the primary point of contact driving the planning, execution, and optimization of online media campaigns to achieve client objectives.   
  • You will be collaborating with the Ad Operations team, working directly with the client from creation of the Digital Media/Advertising Plan through onboarding and launch, implementing strategy and optimizations throughout the life of the campaign. 
  • You are creative and resourceful with strong interpersonal skills and understanding of Paid Search, Paid Display and/or Paid Social, relying on experience and judgment to plan and accomplish goals.

In this role you’ll: 

  • Develop an understanding of clients’ needs and establish strong, collaborative and trusting relationships.
  • Research and develop strategy and digital media plans, identify target audiences; recommend budgets and media channels.
  • Work with the analyst team to implement data-driven strategies for each client.
  • Conduct regular calls with clients to review campaign performance and secure approval for recommended modifications to improve campaign results.
  • Draft ad copy and present to client for approval.
  • Initiate campaign set-up and workflow for tracking tags.
  • Manage creative development and client approval process.
  • Ensure all new and renewal campaigns launch and quality SLAs are met.

About the ideal candidate: 

Education:

 Bachelor’s degree in marketing, Hospitality, or other related fields                                                         

Work Experience: 

  • 4+ years of online digital media/advertising experience in a client-facing role
  • Experience with Programmatic Display, Paid Social, Paid Search, Google Campaign Manager, Facebook Business Manager, Google Analytics, and/or Tableau.
  • Prior work experience in the Hospitality industry is preferred, especially servicing DMO/CVB clients or working with a destination marketing organization.
  • Demonstrated passion for innovation, strategic thinking, creative problem solving, and establishing positive customer relationships.
     

Skills:        

  • Ability to evaluate data trends and other numeric data effectively (ROAS, margins, KPI’s)
  • Demonstrated passion for innovation, strategy, thinking outside of the box and establishing positive customer relationships
  • Strong MS Office( PowerPoint, Word, Excel) skills

Common accountabilities:

  • Has working experience and advanced and specialized technical/functional knowledge in own discipline. Understands how own area contributes to the business. Acts as a reference for colleagues with less experience and supports junior team members.
  • Influences decisions related to own activity, anticipating dependencies and consequences in complex scenarios, contributes to transversal projects, proposes improvements to processes and is accountable for own and team commitments.
  • Works independently within plan dictated by manager, with some guidance on most complex situations.

Working at Amadeus, you will find:

🎯 A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose.

🌎 A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture.

🎓 Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues.

🤗 A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment.

💰 A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits.

🌟 A flexible working model - We want our employees to do their best work, wherever and however it works best for them.

🌈 A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization.

📈 A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees.

Diversity & Inclusion

Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.  

Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.  

Top Skills

Facebook Business Manager
Google Analytics
Google Campaign Manager
MS Office
Paid Display
Paid Search
Paid Social
Tableau

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