Senior DevOps Engineer

What you can expect

We’re seeking a Senior DevOps Engineer to help build and maintain the infrastructure that powers our applications and services. You’ll work closely with developers and operations teams to improve reliability, and scalability. This role is ideal for someone who enjoys solving problems, reducing manual work, and continuously improving cloud infrastructure using modern DevOps practices.

About the Team

With eight specialized departments, the engineering team functions as a highly collaborative, diverse powerhouse. Each department mission is to deliver seamless and innovative communication solutions. These range from software development and machine learning to quality assurance teams that work to create and maintain Zoom's user-friendly interfaces and robust infrastructure. The team continues to push the boundaries of communication technology, bringing people together regardless of their physical distance.

Responsibilities

• Building, maintaining, and supporting AWS-based infrastructure for multiple environments. Deploy, operate, and troubleshoot Kubernetes clusters.

• Managing infrastructure using Terraform and enforce Infrastructure-as-Code best practices. Write automation scripts and tooling to reduce manual tasks and operational toil.

• Supporting CI/CD pipelines to streamline deployments and testing. Monitor system health, performance, and cost efficiency. Participate in occasional incident response and post-mortem reviews.

• Collaborating with development and QA teams to ensure smooth releases and reliable environments.

• Participating in a 24/7 on-call rotation and lead post-mortem reviews to ensure high system availability.

• Occasional weekend work may be required

• Ability to work across the globe or multiple time zones

What we’re looking for

• 5+ years of hands-on DevOps or Cloud Engineering experience.

• Demonstrate background with AWS services (EC2, S3, IAM, VPC, etc.).

• Display experience with Kubernetes administration and troubleshooting.

• Have knowledge of Terraform for Infrastructure as Code.

• Develop in Bash, Python, or Go

• Understand CI/CD tools such as Jenkins, GitHub Actions, or GitLab CI. Comfortable working in a collaborative, hybrid environment (onsite 2 days per week in San Jose).

Salary Range or On Target Earnings:

Minimum:

Maximum:

In addition to the base salary and/or OTE listed Zoom has a Total Direct Compensation philosophy that takes into consideration; base salary, bonus and equity value.

Note: Starting pay will be based on a number of factors and commensurate with qualifications & experience.

We also have a location based compensation structure;  there may be a different range for candidates in this and other locations

At Zoom, we offer a window of at least 5 days for you to apply because we believe in giving you every opportunity. Below is the potential closing date, just in case you want to mark it on your calendar. We look forward to receiving your application!

Ways of Working
Our structured hybrid approach is centered around our offices and remote work environments. The work style of each role, Hybrid, Remote, or In-Person is indicated in the job description/posting.

Benefits
As part of our award-winning workplace culture and commitment to delivering happiness, our benefits program offers a variety of perks, benefits, and options to help employees maintain their physical, mental, emotional, and financial health; support work-life balance; and contribute to their community in meaningful ways. Click Learn for more information.

About Us
Zoomies help people stay connected so they can get more done together. We set out to build the best collaboration platform for the enterprise, and today help people communicate better with products like Zoom Contact Center, Zoom Phone, Zoom Events, Zoom Apps, Zoom Rooms, and Zoom Webinars.
We’re problem-solvers, working at a fast pace to design solutions with our customers and users in mind. Find room to grow with opportunities to stretch your skills and advance your career in a collaborative, growth-focused environment.

Our Commitment​

At Zoom, we believe great work happens when people feel supported and empowered. We’re committed to fair hiring practices that ensure every candidate is evaluated based on skills, experience, and potential. If you require an accommodation during the hiring process, let us know—we’re here to support you at every step.

If you need assistance navigating the interview process due to a medical disability, please submit an Accommodations Request Form and someone from our team will reach out soon. This form is solely for applicants who require an accommodation due to a qualifying medical disability. Non-accommodation-related requests, such as application follow-ups or technical issues, will not be addressed.