Sr Backend Software Engineer- Infrastructure

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Job Category

Software Engineering

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

***This candidate must be a U.S. citizen (U.S. born or naturalized) who does not hold dual citizenship and agrees to complete a U.S. federal government Minimum Background Investigation (MBI) for a Moderate Public Trust position.

Overview of the Role:

We are seeking an experienced Backend Software Engineer with DevOps to join a dynamic team of software, systems, and security engineers. This role will involve developing robust Python services to automate complex workflows and integrate disparate systems, frequently leveraging AI/ML models for intelligent process optimization running on to Salesforce's cloud native stack.

It also involves working on enterprise-scale infrastructure, focusing on resolving infrastructure deployment challenges through software solutions. The ideal candidate will deliver high-velocity and high-quality infrastructure in public cloud environments, bringing a passion for innovative, automation-first solutions that leverage cutting-edge AI and traditional technical stacks.

 

Responsibilities:

• Develop and maintain scalable Python services and APIs for systems integration with internal Salesforce services and workflow automation, including LLMs models to enhance system intelligence and efficiency.

• Debug and resolve infrastructure and application failures in Kubernetes and cloud-native environments.

• Collaborate with internal teams for efficient iterations of automated CI/CD pipelines with the goal of maintaining service owner feature velocity, troubleshooting and reproducing issues reported in Production environments.

• Lead the design, development, and distribution of operator tooling, leveraging Salesforce's robust CI/CD infrastructure.

• Collaborate closely with engineers, product managers, and architects to transform manual processes into automated governance solutions. This includes designing, implementing, testing, and delivering new features to enhance customer adoption while maintaining platform stability and scalability.

• Interact with a highly innovative and creative team of developers, open-source committers and architects across Salesforce.

• Research and find the right tools for the job, and if they don't exist create them.

Required Qualifications:

• 3+ years working experience with programming languages such as (Python, Golang) with a strong preference for Python.

• 3+ years of hands-on experience developing and maintaining DevOps processes -  CI/CD pipelines, Infrastructure builds using Infrastructure as Code, Production operations and support and Automated testing.

• 3+ years operating production Kubernetes deployments, with a deep understanding of platform concepts and core components.

• 2+ years of hands-on experience building containerized workloads targeting Kubernetes environments.

• 2+ years developing infrastructure and application security for highly sensitive customer data & environments (IAM, PKI, Vulnerability management).

• 2+ years experience with Infrastructure as Code and Configuration Management technologies such as Terraform, Jinja2, Go Templates, Ansible etc. 

• 2+ years experience deploying with a CI/CD orchestration services (Jenkins, Spinnaker)

• 1+ Experience running code reviews and mentoring junior developers.

• Experience working within and building cloud native services on AWS with good understanding of tcp/ip networking protocols.

• Experience leading and presenting engineering topics to non-engineering and executive stakeholders. Maintain and author system design documentation, diagrams, and related artifacts, and present them and roadmaps to senior leadership.

• Team-player with the ability to work effectively and efficiently with others. Be a self-starter and possess a strong sense of self-motivation.

• A related technical degree is required.

Preferred Qualifications:

• Leveraging knowledge of AI & LLM infrastructure to improve stability and scalability of the application

• Experience with cloud based Kubernetes platforms such as EKS, GKE or similar. 

• Experience in any of the logging and monitoring stacks such as Splunk, Grafana, elastic search, Cloudwatch, Prometheus etc.

• Experience using telemetry and metrics to drive operational excellence and managing enterprise grade services and applications in production.

• Leading the design and development of prototypes, maintaining high standards of quality with code base and maintaining detailed documentation.

• Experience with API design and development and familiarity with microservices architecture and related design patterns.

• Experience with automated test harnesses and frameworks, and authoring test suites, for both unit and functional/integration tests, that can be invoked within CI/CD pipelines.

• Experience with supporting developing security & compliance into pipelines (OPA, Chekov, Twistlock, Prisma, Casbin).

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

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Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

For Washington-based roles, the base salary hiring range for this position is $157,600 to $216,700.

For California-based roles, the base salary hiring range for this position is $172,000 to $236,500.