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Motive

Senior Deal Desk Manager

Posted 5 Hours Ago
Be an Early Applicant
Easy Apply
Remote
Hiring Remotely in United States
Senior level
Easy Apply
Remote
Hiring Remotely in United States
Senior level
Manage complex deals and streamlined approval processes in the Mid-Market segment. Serve as a strategic partner to sales teams and optimize deal execution.
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Who we are:

Motive empowers the people who run physical operations with tools to make their work safer, more productive, and more profitable. For the first time ever, safety, operations and finance teams can manage their drivers, vehicles, equipment, and fleet related spend in a single system. Combined with industry leading AI, the Motive platform gives you complete visibility and control, and significantly reduces manual workloads by automating and simplifying tasks.

Motive serves nearly 100,000 customers – from Fortune 500 enterprises to small businesses – across a wide range of industries, including transportation and logistics, construction, energy, field service, manufacturing, agriculture, food and beverage, retail, and the public sector.

Visit gomotive.com to learn more.

About the Role:

We're looking for an experienced Manager to help build out and manage end-to-end execution of complex deals and streamlined approval processes within our Mid-Market business segment. You will guide and establish a deal strategy, invent and simplify deal process and workflow, and get your hands dirty as a subject matter expert providing outstanding customer service and thought leadership to Account Executives, Customer Success Managers, line of business managers and other stakeholders across the go-to-market organization. You will provide agreement structuring and guidance and prepare tailored contractual packages for Customers. You will contribute to scalability and efficiency gains in internal processes that impact the overall customer experience and contribute to the company’s overall Sales and Customer Success strategy.

We are looking for someone that will work remotely from the CT or EST time zone to be able to cover our nationwide sales team. 

What You'll Do:
  • Serve as a strategic and tactical business partner to the sales organization and support functions to facilitate deal composition and approvals, including exception escalation and management, historical account overview, pre-sales objection handling, and account management support
  • Make quantitative and qualitative recommendations to executive management on deal approvals
  • Serve as a subject matter expert to ensure timely and accurate deal execution throughout the quote to the revenue booking process, including order review, evaluating discounts and approval policies and all revenue recognition rules adherence, including reviewing/resolving terms and condition issues between the parties related to order processing and management
  • Optimize and manage a continuous deal pipeline by ensuring sales follows deal desk guidelines and continuously revise deal desk processes to enable best practices
  • Develop a holistic understanding of the various components of Motive’s business and be able to apply the multidisciplinary thinking to all your analysis and execution
What We're Looking For:
  • 5+ years of operations experience in high-growth technology companies in go-to-market functions like sales, marketing, customer success, and operations
  • Expert in Salesforce required; expertise in Netsuite and similar systems beneficial.
  • Strong Communicator. Exceptional verbal and written communication, interpersonal, teamwork, and customer service skills.
  • Able to work in ambiguous environments under tight and unpredictable timelines
  • Ability to navigate through large companies and build and nurture relationships with all kinds of leaders and teams

Creating a diverse and inclusive workplace is one of Motive's core values. We are an equal opportunity employer and welcome people of different backgrounds, experiences, abilities and perspectives. 

Please review our Candidate Privacy Notice here .

UK Candidate Privacy Notice here.

The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations. It is Motive's policy to require that employees be authorized to receive access to Motive products and technology. 

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Top Skills

NetSuite
Salesforce

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