Lead technical customer interactions, advocate for customer needs, align platform with goals, and guide deployments in cloud environments.
In the cloud, every second counts. On the leading edge of security, Sysdig stops attacks in real-time by instantly detecting changes in cloud security risk with runtime insights and open source Falco. Trusted by a large enterprise customer base, we are a well-funded startup, passionate open source enthusiasts at heart, and problem-solvers who are building and delivering powerful solutions to secure cloud-native applications.
We have an organizational focus on delivering value to customers. We appreciate diverse opinions and open dialogue to spur ideas and we believe in working together to achieve our goals. We're an international company that understands how to cultivate an inclusive environment across all teams.
And we're a great place to work too - we've been named a "Best Places to Work" by Inc, the San Francisco Business Time, and Built In, with recognitions ranging from "Best Benefits" to a "Best Company for Happiness".
We are looking for driven team members who want to join us on our mission to lead cloud security globally. Does this sound like the right place for you?
What you will do
- Be the technical authority and trusted advisor on the Sysdig Platform, reporting to the Sr. Director of Customer Success.
- Build relationships across customer teams, from engineers to executives
- Align platform capabilities with customer goals to attain outcomes and value
- Guide deployment, architecture, and operational best practices
- Lead workshops to accelerate adoption and maximize platform impact
- Advocate for customer needs and influence product direction
- Partner with Sales on retention and growth
- Collaborate with Support and Services to ensure smooth implementations and fast issue resolution
What you will bring with you
- Hands-on experience with Kubernetes in enterprise environments (on-prem and cloud)
- Proficiency in container image creation and optimization
- Familiarity with cloud-native platforms, DevSecOps, and automation tools
- Scripting and API integration skills
- Troubleshooting and root cause analysis capabilities
- Experience leading projects and working directly with customers
- Bonus: Knowledge of time series metrics, Prometheus, and monitoring frameworks like Golden Signals or the USE method
What we look for
- 5+ years in technical, customer-facing SaaS, cloud, or security roles (e.g., TAM, CSE, DevOps, and Architect)
- Experience with Linux, Kubernetes, Helm, Terraform, and major cloud platforms
- Familiarity with Prometheus, PromQL, and container/cloud security practices
- One or more Kubernetes certifications (CKA, CKAD, CKS)
- Consulting skills
- Collaborative technologists
- Bonus: Experience with Sysdig or Falco
When you join Sysdig, you can expect:
- Extra days off to prioritize your well-being
- 401(k) Retirement Savings Plan with a 3% company match
- Maternity and Parental Leave
- Mental health support for you and your family through the Modern Health app
- Full health benefits package for you and your family
The U.S. annual salary range for this full-time position is between $130,000 and $171,150 USD/year. Actual offers may be higher or lower than this range based on a variety of factors, including your work location, job-related experience and education.
We would love for you to join us! Please reach out even if your experience doesn't perfectly match the job description. We can always explore other options after starting the conversation. Your background and passion will set you apart, especially if your career path is different.
Sysdig values a diverse workplace and encourages women, people of color, LGBTQIA+ individuals, people with disabilities, members of ethnic minorities, foreign-born residents, and veterans to apply. Sysdig is an equal-opportunity employer. Sysdig does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, genetic information, sexual orientation, gender identity, or any other legally protected status.
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Top Skills
Devsecops
Helm
Kubernetes
Linux
Prometheus
Terraform
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