Senior Consultant, Strategic Accounts

Ciena is committed to our people-first philosophy. Our teams enjoy a culture focused on prioritizing a personalized and flexible work environment that empowers an individual’s passions, growth, wellbeing and belonging. We’re a technology company that leads with our humanity—driving our business priorities alongside meaningful social, community, and societal impact.

How You Will Contribute:

Reporting under Senior Director, Strategic Accounts as Sr. Consultant Strategic Accounts, you will be working in complex solution selling into Comcast. Daily activities involve executive engagements uncovering business goals and gaps while positioning complex OSS programs, including the services required to make them successful.  In addition, the individual will create and execute against, a strategic plan for the territory which includes multiple customer groups and use cases applicable to a broad set of applications in the OSS environment.  Your experience of success working across IT, Network Engineering & Operations is essential. You will be required to be located in Philadelphia.

• Executing on the Blue Planet GTM sales strategy which includes managing all customer interaction, driving solution level sales, and engaging key influencers and decision makers.
• Constantly find ways to accelerate goal attainment and reduce time-to-market, along with the ability to measure and track key business results and processes against set targets and against the competition.
• Accurately set and manage both internal and external expectations required to drive long, complex and high-value sales cycles
• Build a customer pipeline while maximizing Blue Planet revenue streams & margins
• Assembling win teams to deliver best in class customer engagements
• Develop strong customer relationships at all levels and across Business Units, IT, Network and Operations
• Commercial proposal development and managing all aspects of client facing negotiations
• Major influencer on our global product portfolio roadmap requirements, as well as our global marketing plans.

The Must Haves:

• Strong knowledge of the telecom industry technology, infrastructure, network management, automation/orchestration, inventory, and operational support/billing support (OSS/BSS) systems
• Have a minimum of 10 years’ experience providing complex and high-value solutions to Tier 1 customers and their executive leadership
• Very strong experience working in Telecom Sales.
• Relevant knowledge of CSP’s products & services as well as next generation service offerings
• Demonstrate excellent communication skills, including the ability to convey the defined value proposition to a variety of audiences ranging from engineers to CXO-level executives in a client-facing environment.
• Have proven successful problem-solving skills
• Self-starter with a “can-do” attitude and be highly efficient at completing concurrent tasks with minimal guidance. Tenacity and ambition to succeed in an aggressive and dynamic environment
• Have the highest integrity and have earned the respect of peers, as well as being viewed as a team player, learning and respecting the roles and responsibilities of others in support roles
• Proven Success at managing and hitting multi-million $ annual quotas
• Be proficient with MS Project, PowerPoint, Excel, and Word
• Be proficient with Salesforce.com
• Minimum BS in technical field or equivalent experience

Assets:

• Prefer MBA

#LI-BS1

Pay Range:

 The total compensation range for this position is $261,400 - $431,900. 

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At Ciena, we are committed to building and fostering an environment in which our employees feel respected, valued, and heard.  Ciena values the diversity of its workforce and respects its employees as individuals. We do not tolerate any form of discrimination.

Ciena is an Equal Opportunity Employer, including disability and protected veteran status.

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