Senior Client Solutions Manager 9 Month FTC - Influencer Marketing (Remote - US, EST hours)

We run influencer marketing for large brands. Not one-off posts. Structured programs designed to drive real business outcomes.

We use data and AI to improve creator selection and performance forecasting, but this role isn’t about buzzwords. It’s about running strong accounts, delivering consistently, and growing revenue year over year. We’ve scaled quickly. Now we need someone who knows how to manage enterprise clients properly.

You’ll manage a portfolio of brand accounts.

Your job is straightforward:

• Keep clients, grow them and run delivery cleanly.

• Keep the team aligned - and operating efficiently through better systems and technology.

• You are the connective tissue between Sales, Strategy, Campaigns, Paid, and Product.

• If something drifts (performance, scope, relationship, or margin) you see it early and fix it. No surprises. No scrambling. Just steady, commercial ownership.

🎯 Lead the Relationship

Own client relationships across launches, seasonal campaigns, and always-on programs. Multi-thread across teams. Build trust. Have direct conversations when performance needs to improve.

📈 Turn Insight into Strategy
Translate data into clear, actionable plans. Present performance against KPIs (engagement, EMV, sales lift, affiliate impact) and explain what it means.

🔍 Own Delivery End-to-End
Manage timelines, scopes, budgets, and execution across seeding, paid, and integrated campaigns. Keep work on-brand, on-time, and within margin.

📊 Protect & Grow Revenue
Manage renewal timelines. Identify upsell opportunities. Drive Net Revenue Retention. Be able to speak confidently about account growth with real numbers.

💾 Use Data to Improve What’s Next
Forecast performance. Optimize mid-campaign. Apply learnings to the next program. Reporting informs decisions - it’s not a recap.

🛡️ Keep the System Tight
Keep tracking clean. Watch team capacity. Fix what’s inefficient. Make sure client feedback doesn’t get lost.

We’re looking for someone who has:

• 4–6+ years in influencer or creator marketing

• Strong hands-on campaign experience, with real fluency in Meta and TikTok

• Clear track record of account growth and retention - bring numbers

• Experience measured against revenue, retention, or NRR KPIs

• Leadership experience (running 1:1s, managing workload, supporting team performance)
  AI-native - integrating AI tools into your day-to-day work to drive faster execution, better insight, and smarter workflows.

• Beauty experience is a plus

• You should be commercially sharp, operationally reliable, and able to speak confidently about the revenue impact of the accounts you’ve managed.

Curious. Commercially aware. Direct. Adaptable. Strong at building trust. Open to feedback. You don’t avoid hard conversations. You don’t wait for issues to escalate. You don’t need constant direction.

6 months in: renewals are planned early, NRR targets are on track, expansion opportunities are clearly mapped, delivery runs smoothly, and leadership trusts your forecast.

💟 Support

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