The Senior Certinia Administrator will manage Certinia applications, ensure integration with Salesforce, optimize system performance, and support data operations.
AHEAD builds platforms for digital business. By weaving together advances in cloud infrastructure, automation and analytics, and software delivery, we help enterprises deliver on the promise of digital transformation.
At AHEAD, we prioritize creating a culture of belonging, where all perspectives and voices are represented, valued, respected, and heard. We create spaces to empower everyone to speak up, make change, and drive the culture at AHEAD.
We are an equal opportunity employer, and do not discriminate based on an individual's race, national origin, color, gender, gender identity, gender expression, sexual orientation, religion, age, disability, marital status, or any other protected characteristic under applicable law, whether actual or perceived.
We embrace all candidates that will contribute to the diversification and enrichment of ideas and perspectives at AHEAD.
We are looking for a proactive and detail-oriented Senior Certinia Administrator to manage, optimize, and support our Certinia (formerly FinancialForce) solutions. This role will be instrumental in ensuring the stability, scalability, and efficiency of Certinia applications integrated within the Salesforce ecosystem. The ideal candidate will have hands-on experience with Certinia modules and a strong understanding of Salesforce administration.
Roles & Responsibilities
- Administer and maintain Certinia applications, including user setup, permissions, and data integrity
- Configure and customize Certinia modules such as PSA and Revenue Management to meet evolving business needs
- Monitor system performance and troubleshoot issues related to Certinia and its integration with Salesforce
- Support data migration, cleansing, and reporting activities
- Assist in testing and deployment of new features, patches, and upgrades
- Collaborate with business stakeholders to gather requirements and implement system enhancements
- Work closely with Salesforce admins, developers, and business analysts to ensure seamless platform integration
- Create and maintain documentation for configurations, processes, and training materials
- Conduct training and knowledge-sharing sessions to empower internal teams on Certinia best practices
- Act as a subject matter expert for Certinia, providing guidance on configuration standards and governance
Qualifications
- Bachelor’s degree
- 5+ years of experience as a Certinia applications Administrator with proficiency in Certinia PSA in an enterprise environment
- Significant hands-on experience with Salesforce administration, including Flows, Lightning App Builder, schema development, user and permissions management and other related topics
- Proficient in data management, reporting, and dashboard creation
- Certifications in Salesforce and Certinia (Admin level required)
- Excellent problem-solving skills and attention to detail
- Strong communication and interpersonal skills
- Experience working in Agile/Scrum environments
- Experience working with cross functional teams and enterprise level projects
- Experience with change management and release processes in Salesforce environments
- Knowledge of financial management principles and accounting processes
- Knowledge with Revenue Management and/or Service Estimator modules is a plus
Why AHEAD:
Through our daily work and internal groups like Moving Women AHEAD and RISE AHEAD, we value and benefit from diversity of people, ideas, experience, and everything in between.
We fuel growth by stacking our office with top-notch technologies in a multi-million-dollar lab, by encouraging cross department training and development, sponsoring certifications and credentials for continued learning.
USA Employment Benefits include:
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits https://www.aheadbenefits.com/ for additional details.
The compensation range indicated in this posting reflects the On-Target Earnings (“OTE”) for this role, which includes a base salary and any applicable target bonus amount. This OTE range may vary based on the candidate’s relevant experience, qualifications, and geographic location.
Top Skills
Certinia
Data Management
Lightning App Builder
Salesforce
Similar Jobs
Aerospace • Software • App development
Lead aviation research initiatives by building a high-caliber team, establishing partnerships, publishing findings, and translating insights into business impact.
Top Skills:
Aviation ExpertiseData AnalysisOperational Performance MetricsQuantitative Methods
Fintech • Payments • Software • Financial Services
The Content Manager will create engaging B2B marketing content for sales teams, improve pitch systems, and enhance merchant communications.
Top Skills:
Adobe Creative CloudFigma
.png)
eCommerce • Fintech • Hardware • Payments • Software • Financial Services
As a Customer Success Advocate, you will assist Square sellers through phone and email, providing product knowledge and support while handling inquiries and escalations. You'll identify customer needs and improve their experience, requiring adaptability to the evolving product ecosystem.
What you need to know about the Los Angeles Tech Scene
Los Angeles is a global leader in entertainment, so it’s no surprise that many of the biggest players in streaming, digital media and game development call the city home. But the city boasts plenty of non-entertainment innovation as well, with tech companies spanning verticals like AI, fintech, e-commerce and biotech. With major universities like Caltech, UCLA, USC and the nearby UC Irvine, the city has a steady supply of top-flight tech and engineering talent — not counting the graduates flocking to Los Angeles from across the world to enjoy its beaches, culture and year-round temperate climate.
Key Facts About Los Angeles Tech
- Number of Tech Workers: 375,800; 5.5% of overall workforce (2024 CompTIA survey)
- Major Tech Employers: Snap, Netflix, SpaceX, Disney, Google
- Key Industries: Artificial intelligence, adtech, media, software, game development
- Funding Landscape: $11.6 billion in venture capital funding in 2024 (Pitchbook)
- Notable Investors: Strong Ventures, Fifth Wall, Upfront Ventures, Mucker Capital, Kittyhawk Ventures
- Research Centers and Universities: California Institute of Technology, UCLA, University of Southern California, UC Irvine, Pepperdine, California Institute for Immunology and Immunotherapy, Center for Quantum Science and Engineering
