HubSpot’s Legal team is a cornerstone of our organization, driving ambitious growth and supporting critical business objectives across employee development, product innovation, sales, M&A, data privacy, and beyond. As we scale, our Legal Technology team is crucial in driving a technology roadmap that addresses our most critical challenges, ensuring that we can continue to support business objectives effectively and efficiently.
As a Senior Business Systems Analyst, you will play a pivotal role in implementing and supporting core technologies, optimizing and building scalable processes, and leveraging data to inform decisions that deliver seamless experiences for our internal stakeholders. You’ll collaborate deeply across the organization, including Employee Technology, Procurement, Finance, and Financial Technology partners, to develop solutions that support end-to-end business needs.
What you’ll do:
- Act as a strategic technical advisor and problem solver for the Legal department, working closely with the team to translate needs into robust technical solutions.
- Drive initiatives that optimize and scale operations by implementing, configuring, and integrating SaaS business applications—ensuring usability, reliability, and scalability.
- Build, automate, and simplify workflows using flow-based automation tools (e.g., Workato), webhooks, and APIs. You will own the solution design, implementation and adoption.
- Serve as the SME (Subject Matter Expert) for select legal systems, with a deep technical understanding of system configuration, core business use cases, and their role in the wider systems landscape.
- Continuously monitor industry trends—including AI and other emerging technologies—to spot opportunities for innovation and promote the adoption of new technical capabilities within Legal.
- Collaborate cross-functionally with Engineering, Employee Tech, Financial Technology, and other business partners to assess requirements, define configurations, and architect solutions.
- Deliver actionable, data-driven insights by developing, reporting, and visualizing key performance indicators to track business value and technology adoption.
- Shape and advocate for a clear, technically feasible product roadmap, prioritizing iterative delivery, integration excellence, and measurable outcomes.
We’re looking for someone who:
- Is highly technical, with strong hands-on experience in SaaS application management, configuration, API usage, and system integration design.
- Always brings a strategic lens to stakeholders’ challenges, guiding change efforts that align people, processes, and technology to deliver measurable impact.
- Is adept at identifying overly complex processes and simplifying them using automation, integrations, and scalable technical solutions (experience with flow-based tools like Workato is a plus).
- Has experience and understanding of legal technologies - contract lifecycle management (CLM) systems, document operations, and enterprise service management tools. Direct experience with legal technology platforms is a strong plus, but not required.
- Is data-driven—with the ability to gather, analyze, interpret, and present KPIs and metrics to demonstrate technology ROI and operational impact.
- Has a demonstrated ability to lead cross-functional teams, drive execution across multiple stakeholders, and deliver impactful business results.
- Communicates clearly in both technical and business terms, can influence and align stakeholders, and values collaboration and consensus-building.
- Thrives in dynamic environments—highly organized, self-motivated, and capable of managing multiple priorities with autonomy.
- Is passionate about empowering Legal teams with technical expertise and operational excellence.
If you’re a strategic leader with robust technical acumen - ready to innovate and drive business value at the intersection of technology and Legal & Compliance, we’d love to hear from you!
Pay & Benefits
The cash compensation below includes base salary, on-target commission for employees in eligible roles, and annual bonus targets under HubSpot’s bonus plan for eligible roles. In addition to cash compensation, some roles are eligible to participate in HubSpot’s equity plan to receive restricted stock units (RSUs). Some roles may also be eligible for overtime pay. Individual compensation packages are tailored to your skills, experience, qualifications, and other job-related reasons.
This resource will help guide how we recommend thinking about the range you see. Learn more about HubSpot’s compensation philosophy.
Benefits are also an important piece of your total compensation package. Explore the benefits and perks HubSpot offers to help employees grow better.
At HubSpot, fair compensation practices aren’t just about checking off the box for legal compliance. It’s about living out our value of transparency with our employees, candidates, and community.
We know the confidence gap and impostor syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply — we’d love to hear from you.
If you need accommodations or assistance due to a disability, please reach out to us using this form.
At HubSpot, we value both flexibility and connection. Whether you’re a Remote employee or work from the Office, we want you to start your journey here by building strong connections with your team and peers. If you are joining our Engineering team, you will be required to attend a regional HubSpot office for in-person onboarding. If you join our broader Product team, you’ll also attend other in-person events such as your Product Group Summit and other gatherings to continue building on those connections.
If you require an accommodation due to travel limitations or other reasons, please inform your recruiter during the hiring process. We are committed to supporting candidates who may need alternative arrangements
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Germany Applicants: (m/f/d) - link to HubSpot's Career Diversity page here.
India Applicants: link to HubSpot India's equal opportunity policy here.
About HubSpot
HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.
You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #2 Best Place to Work on Glassdoor in 2022 and has been recognized for its award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.
Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees across the globe work remotely and in HubSpot offices. Visit our careers website to learn more about the culture and opportunities at HubSpot.
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