Senior Business Analyst

About This Role

CAE Flight Operations Solutions is an industry-leading digital platform trusted by the world’s top airlines and business aviation companies to optimize their operations. Every year, more than 50 million flights and over 200,000 crew members are supported by CAE's flight operations software backed by a global team and unparalleled expertise.

We offer a comprehensive portfolio of products and a digital ecosystem to address three main markets – Commercial Aviation, Business Aviation and Crew Engagement.

Spanning crew, flight, movement, airport, on-board catering, and cost management, CAE's customizable end-to-end solution improves decision-making by harnessing the power of integrated data and advanced technologies to improve operational performance, profitability, employee satisfaction and passenger experience.

CAE Flight Operations equips aviation professionals with the data needed to make informed decisions and take control of critical tasks.

The Engineering & Product Development team is looking for a Senior Business Analyst that likes to work on high value (revenue) projects with large scale customer impact. Are you ready to:

• Responsible for planning, conducting, and directing the analysis of highly complex business problems to be solved with automated systems, cross-functions and cross business domain within the aviation flight crew area.

• Works on high value (revenue) projects with large scale customer impact and able to operate under limited direction and minimal oversight.  Able to delineate requirements to solve complex business problems using differing technologies and systems views across multiple functional domains (within company and between company and its customer) on high profile and/or mission critical efforts and projects.

• Ability to provide strategic direction and plan strategically for current and future business environments, including future technology and business design changes to create flexible solutions.

• Strong knowledge of systems flows, engineering documentation, tools and architecture concepts required.  Provides functional/technical assistance in identifying, evaluating and developing systems and procedures that are cost effective and meet user requirements.

• Expert in-depth knowledge and able to represent all customer’s and industry needs; typically leads and coaches a team of subject matter experts and help them to upskill.

• Creates Business Plans/supports (including business cases) to assure plans meet company goals and integrates these with technical programs and project plans.

• Excellent written and verbal communications skills, to serve as lead conduit between developers, architects, designers and with external and internal customers.

• Supports Development staff by assisting with functionality questions, addressing testing issues, training on new products and all delivery planning aspects for deployment of a service or product, as assigned.

• Subject matter expert in functional domain; provides guidance and direction to less experienced business systems analysts.

Our ideal candidate has:

• Minimum 5+ years related experience.

• Crew Planning, Schedule, Tracking, Crew Training and Crew Rules expertise.

• Hands on experience/expertise in the Crew Management area – either worked at an airline in scheduling, training, tracking or the end-to-end implementation of crew enterprise systems.

• Advanced computer software skills.

• Proven leadership ability.

• Excellent written and verbal communication skills.

• Ability to effectively interact and engage in executive (C-Level) discussions

• Ability to lead and direct multiple projects simultaneously while delegating work to subordinate or less experienced team members.

• Able to achieve success by building extraordinary teams with exceptional people

• Requires understanding client-server architectures and the integration with legacy systems.

• Strong domain knowledge in Airline crew scheduling, flight crew planning, or flight operations

• Knowledge of airline regulatory requirements regarding flight crew duty, and flight period limitations.

• Able to execute customer facing workshops e.g., User Training, Scoping Study Workshop, Interactive Pilot, Customer Validation Testing etc.

• Able to define airline crew department’s business processes

• Ability to work on MSOffice with good presentation skills (power point) and fluency in MS Excel

• Able to write customer requirement documents with detailed business needs and acceptance criteria

CAE offers:

• an environment where your initiatives will be recognized and valued.

• the opportunity to travel internationally.

• the opportunity to work on a variety of projects on a multidisciplinary team.

• the opportunity to represent the organization at external conventions and conferences.

• the possibility to work from home occasionally.

• flexible schedules attractive employee benefits.

Come share your passion with us!

At CAE, we equip people in critical roles with the expertise and solutions to create a safer world. As a technology company, we digitalize the physical world, deploying software-based simulation training and critical operations support solutions. Above all else, we empower pilots, cabin crew, airlines, defense and security forces and healthcare practitioners to perform at their best every day and when the stakes are the highest. Around the globe, we’re everywhere customers need us to be with more than 13,000 employees in approximately 250 sites and training locations in over 40 countries. CAE represents more than 75 years of industry firsts—the highest-fidelity flight, mission and medical simulators and training programs powered by digital technologies. We embed sustainability in everything we do. Today and tomorrow, we’ll make sure our customers are ready for the moments that matter.

Position Type                       

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

CAE is an equal opportunity employer committed to providing equal employment opportunities to all applicants and employees without regard to race, color, national origin, age, religion, sex, disability status, protected veteran status, or any other  characteristic protected by federal, state or local laws. At CAE, everyone is welcome to contribute to our success. Applicants needing reasonable accommodations should contact their recruiter at any point in the recruitment process.  If you need assistance to submit your application because of incompatible assistive technology or a disability, please contact us at [email protected].