Workfront System Administrator, Senior Business Analyst

“I can be myself at work.”

You are more than a job title. We want you to feel comfortable doing great work and bringing your best, authentic self to everything you do. We value your talents, traditions, and uniqueness—and we’re committed to fostering a strong sense of belonging in a respectful workplace.  

We intentionally seek diverse perspectives, experiences, and backgrounds, investing in a culture designed to celebrate differences. We believe that belonging leads to better outcomes and a stronger community of associates united by our mission. At Capital, we live our core values every day: Integrity, Client Focus, Diverse Perspectives, Long-Term Thinking, and Community. 

“I can influence my income.” 

You want to feel recognized at work. Your performance will be reviewed annually, and your compensation will be designed to motivate and reward the value that you provide. You’ll receive a competitive salary, bonuses and benefits. Your company-funded retirement contribution will factor in salary and variable pay, including bonuses. 

“I can lead a full life.” 

You bring unique goals and interests to your job and your life. Whether you’re raising a family, you’re passionate about where you volunteer, or you want to explore different career paths, we’ll give you the resources that can set you up for success. 

• Enjoy generous time-away and health benefits from day one, with the opportunity for flexible work options 

• Receive 2-for-1 matching gifts for your charitable contributions and the opportunity to secure annual grants for the organizations you love 

• Access on-demand professional development resources that allow you to hone existing skills and learn new ones 

“I can succeed as a Workfront System Administrator at Capital Group.”

You are an experienced Senior Business Analyst with hands-on Workfront System expertise. You have a blend of experience including deep business process acumen along with technical Workfront administration skills to enable, optimize, and evolve our enterprise work management capabilities. You’ll serve as a strategic partner to the business—translating requirements into scalable workflows—and as a system steward, owning platform configuration, governance, and user experience.

You are a self-starter who thrives at the intersection of people, process, and technology.

“I am the person Capital Group is looking for.”

Workfront System Administration

• You will provide day-to-day administration, configuration, support and maintenance of Workfront, including custom forms, templates, queue setup, access profiles, dashboards, and reporting.

• You will govern user access and role provisioning, ensuring appropriate permissions and platform security.

• You will have ownership of intake processes, approval workflows, and routing logic for efficiency and scalability; You will monitor system performance, data integrity, and adherence to governance standards; and coordinate platform upgrades, new feature enablement, and sandbox testing.

Change Management, Training & Adoption

• You will develop and deliver end-user training, system documentation, and best practices; and drive adoption through change management initiatives, stakeholder engagement, and support.

Reporting & Insights

• Build advanced reports and dashboards to surface key operational metrics and productivity insights.

Qualifications:

• You have 5+ years of experience as a Business Analyst or Project Manager in enterprise environments; and 3+ years of hands-on Workfront System Administration experience (including Fusion and/or Workfront Proof is a plus).

• You have a proven track record in enterprise work management, project operations, or marketing workflows, with strong analytical and problem-solving skills, and the ability to translate business needs into system capabilities.

• You are comfortable working with end users for support and training.

• You have excellent communication, documentation, and stakeholder management skills.

• You hold a Workfront Core and/or Advanced Admin Certification (preferred).

• Your background includes experience in financial services, asset management, or other regulated industries (a plus).

“I can apply in less than 4 minutes.”  

You’ve reviewed this job posting and you’re ready to start the candidate journey with us. Apply now to move to the next step in our recruiting process. If this role isn’t what you’re looking for, check out our other opportunities and join our talent community.  

“I can learn more about Capital Group.”  

At Capital Group, the success of the people who invest with us depends on the people in whom we invest. That’s why we offer a culture, compensation and opportunities that empower our associates to build successful and prosperous careers. Through nine decades, our goal has been to improve people’s lives through successful investing. We know that our history is a testament to the strength of the people we hire. More than 9,000 associates in 30+ offices around the world help our clients and each other grow and thrive every day. Find us on LinkedIn, Instagram, YouTube and Glassdoor.‎ 

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In addition to a highly competitive base salary, per plan guidelines, restrictions and vesting requirements, you also will be eligible for an individual annual performance bonus, plus Capital’s annual profitability bonus plus a retirement plan where Capital contributes 15% of your eligible earnings.

You can learn more about our compensation and benefits here.

* Temporary positions in the United States are excluded from the above mentioned compensation and benefit plans.

We are an equal opportunity employer, which means we comply with all federal, state and local laws that prohibit discrimination when making all decisions about employment. As equal opportunity employers, our policies prohibit unlawful discrimination on the basis of race, religion, color, national origin, ancestry, sex (including gender and gender identity), pregnancy, childbirth and related medical conditions, age, physical or mental disability, medical condition, genetic information, marital status, sexual orientation, citizenship status, AIDS/HIV status, political activities or affiliations, military or veteran status, status as a victim of domestic violence, assault or stalking or any other characteristic protected by federal, state or local law.