Senior Analyst, Analytics Solutions

Job Title: Senior Analyst, Analytic Solutions 

Department: Product Delivery 

About the Role: The Senior Analyst, Analytics Solutions, supports the design, development, and maintenance of custom data solutions for customers and/or internal stakeholders. While projects will be reviewed and overseen by the Analytics Solutions Manager, the Senior Analyst is expected to work independently, applying knowledge of closed-loop referral and healthcare to leverage Unite Us’ data models in creating actionable, analytic-driven solutions. This role manages cross-functional relationships with Business Analytics, Customer Success, Data Science, and Product teams to solve complex challenges.

What You'll Do:

• Collaborate with Business Analytics, Customer Success, Implementation, and other internal teams to deliver data-driven deliverables, gather UAT feedback, and enable new and ongoing customer engagements
• Maintain and enhance high-quality code that supports customer business objectives through reliable, well-designed solutions for a wide range of use cases and business requirements
• Maintain, optimize, and troubleshoot existing data processing workflows and custom data models to ensure large, messy, or complex datasets from various sources are transformed into accurate, analysis-ready extracts for recurring reporting and dashboard use
• Maintain and improve user-centric dashboards by diving into data sources, metric definitions, and workbook structures to correctly execute update requests and ensure ongoing usability, accuracy, and business value
• Develop and own the custom data solutions and internal/customer requests on troubleshooting, data questions, and enhancements
• Comfortable working with ambiguity and identifying/asking key questions on scope, requirements, and missing details
• Be accountable for the quality, accuracy, and timeliness of the data deliverables
• Cooperate with Product Management and Data Science on Predictive Product support and analysis.
• Collaborate with Data Analytics, Analytics Engineering, and/or Data Engineering teams for support and resources on data issues
• Be a fast learner and self-starter on exploring/learning new analytical/AI tools and building prototypes to resolve unmet business needs 
• Improve user experience and team efficiency by experimenting and implementing new processes or techniques for ad hoc analysis, recurring reporting, or dashboard development

You’re a great fit for this role if:

• At least 3 years of experience in an analytics role focused on developing and delivering ad-hoc analysis, reporting, and/or custom dashboards.
• Demonstrated proficiency in SQL, R, Python, and Tableau (or similar data visualization platforms), with advanced skills in building dashboards from scratch.
• Experience working with complex datasets, integrating business logic into metric definitions, and leveraging internal documentation (e.g., ERD, coding scripts, Confluence) to understand data models and the ETL process.
• Experience building custom data models or collaborating with data engineers on ETL pipelines.
• Excellent organizational skills with the ability to manage multiple projects simultaneously, maintaining attention to detail and consistent follow-through.
• Experience working with cross-functional teams to devise and create analytics-driven solutions.
• Experience with cloud-based solutions such as AWS, Snowflake, and Azure.
• Some experience interpreting predictive models metrics and interacting with modeling outputs preferred.
• Healthcare and social care domain expertise, including care management, population health, quality programs, risk adjustment, closed-loop referrals, payments, healthcare claims, EHR/EMR/CRM data, and membership data preferred.
• Experience in the social care network or healthcare payer market, specifically related to marketing, risk analytics, and member engagement preferred.
• Experience or knowledge of Snowflake Cortex AI and/or Streamlit preferred.
• Experience or knowledge of data pipeline tools such as dbt and Airflow is preferred.
• At least a four-year college degree from an accredited institution, preferably in Economics, Business, Mathematics, Statistics, Computer Science, or a related field

Our Mission:

Unite Us’ mission is to unlock the potential of every community. Our co-founders started Unite Us in 2013 to serve the people they served with. They witnessed firsthand the barriers and inefficiencies in trying to navigate health and social services, and set out to improve that experience for veterans and their families. Unite Us quickly expanded to serving all people who need connections to care across our country. Through Unite Us’ national network and software, community-based organizations, government agencies, and healthcare organizations are all connected to better collaborate to meet the needs of the individuals in their communities. We drive the collaboration to predict, deliver, and pay for services that impact whole-person health. If you want to do well and do good, join Unite Us.

Environmental Job Requirements and Working Conditions:

• This position is remote, U.S. based.
• The target pay range for this role is: $85,000-$100,000. This salary range represents our target hiring range for this role. The proposed salary will be dependent on the candidate's skills, experience, and competencies, as well as location.
• All team members will be required to pass a background check which includes criminal, employment, and education verification 

Benefits provided by Unite Us:

Medical, Dental, and Vision

We offer insurance to team members and eligible partners and dependents, including unlimited virtual mental health and acute medical visits.

Wellness

Mental health benefits, such as the Employee Assistance Program (EAP) and wellness platform subscription, are available to all team members.

Flexible Time Off

Take what you need, including volunteer days and mental health days. We also offer 14 paid, company-wide holidays.
Paid Parental Leave

Adoptive parents are included.

Employee Resource Groups

Join our ERGs to connect and engage with colleagues, like Military Veterans

Spending Accounts

We offer tax-advantaged health savings accounts (HSAs), flexible spending accounts (FSAs), and commuter benefits.

401(k) + Employer Match

Enjoy matching, immediate vesting and financial wellness resources

Additional Benefits

Life and AD&D - a company paid benefit, with the option to purchase additional coverage for yourself and your dependents

Disability Coverage

Accident Insurance

Pet Insurance

As part of this work at home job, we will provide you with all the necessary equipment to perform your duties, including a computer, mouse, keyboard as well as other items on our approved list of WFH supplies.

Unite Us is committed to building a diverse team and fostering an inclusive culture, and is proud to be an equal opportunity employer. We embrace and encourage our employees' differences in race, religion, color, national origin, gender, family status, sexual orientation, gender identity, gender expression, age, veteran status, disability, pregnancy, medical conditions, and other characteristics. If you require assistance in applying for open positions due to a disability please email us at [email protected] to request an accommodation.

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