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As a Senior Accountant, you will ensure accurate financial data, maintain compliance, prepare journal entries, manage cash activity, and assist in audits while supporting the Finance department.
About Us:
ChowNow is one of the leading players in off-premise restaurant technology. As takeout becomes a vital revenue stream for independent restaurants, our platform helps owners focus on what they do best—serving great food—by offering solutions across the entire digital dining experience. From building branded websites and mobile apps, to powering online orders, managing menus, consolidating delivery, and running targeted marketing, we give restaurants the tools to grow on their own terms.
We support over 20,000 restaurants across North America, helping process $1B+ in gross food sales while saving our partners over $700M in third-party commission fees. Through our white-label ordering solutions, a growing demand network (including Google, Yelp, Apple, and Snap), and a diner-friendly marketplace, we empower independent restaurants to own their customer relationships and avoid inflated pricing and fees charged by 3rd party delivery apps like Uber and Doordash.
Founded in 2012, we’ve navigated rapid growth and transformation—from startup roots through the pandemic boom—and are now beginning an exciting new era under our CEO, Kanika Soni. As we evolve with new leadership and cutting-edge tools, we’re deepening our commitment to helping local restaurants thrive in the digital economy.
About the Position:
As a Senior Accountant, you’ll play a key role in the Finance department, ensuring that our financial data is accurate, timely, and consistent with best practice financial procedures. You’ll help us keep our books and records in tip-top shape, keep us up to date and compliant with local, state, and federal, as well as research technical accounting issues that pop up in our growing company.
This role reports directly to the Director of Accounting. No direct reports.
This role is based in the United States. Please note: ChowNow is not eligible to employ in every state and the recruiting team will confirm location and eligibility before moving past initial stages.
WHAT WE LOVE ABOUT YOU:
You put restaurants first. You deeply understand the importance of local restaurants and put them at the center of everything you do. You aim to help them not only survive but thrive.
You celebrate diversity. You recognize that diversity and inclusivity matter. You’re committed to progress, which means everyone gets the support and resources they need, no matter who they are. You have an ability to listen to other team members' ideas and can thrive in an environment that embraces individuality. Everyone’s voice counts.
You raise your hand. You consistently go above and beyond what is asked of you. You help your peers accomplish their tasks while also excelling at accomplishing your own. When you have a smart idea, you raise your hand and share it.
You keep reaching. You set clear ambitious goals. You don’t allow yourself to become complacent with where you’re at and what you’ve done, so you seek out new opportunities and challenges.
Within 30 Days You’ll:
- Complete ChowNow onboarding and Ramp Camp to build context on our products, customers, and internal workflows
- Learn the accounting close calendar by reviewing the close checklist and assigned tasks and proactively raising questions or access needs ahead of close
- Begin reviewing vendor bills entered by Accounts Payable in Ramp, focusing on accuracy, coding, and completeness while developing familiarity with the chart of accounts
- Take ownership of daily cash activity, including booking cash entries and reconciling bank balances; partner with Billing and Finance Operations to resolve missing or misapplied refunds and deposits
- Learn and begin preparing recurring journal entries and monthly reconciliations related to revenue, accruals, and cash
Within 60 Days You’ll:
- Own all assigned monthly recurring journal entries and reconciliations in coordination with the other Senior Accountant
- Perform initial accounting review of AP activity, including invoice coding and credit card transactions synced from Ramp to NetSuite, identifying items requiring follow-up or escalation
- Review and initiate payment on disbursement files prepared by Finance Operations, ensuring appropriate review, documentation, and timeliness
- Review inbound mail scans and serve as the primary point of contact for non-routine items, including correspondence from government or regulatory authorities, coordinating appropriate next steps with the Director of Accounting and Accounts Payable Specialist
- Support audit and tax requests by preparing schedules and responding to routine inquiries
- Interface cross-functionally to resolve transaction-level questions and accounting inquiries
Within 90 Days You’ll:
- Independently manage assigned areas of the monthly close, including preparation and review of reconciliations, identification of issues, and preliminary variance analysis
- Prepare initial monthly payment estimates and supporting schedules, partnering with the Director of Accounting as final approver
- Assist with month-over-month income statement variance analysis and contribute to financial reporting provided to banking partners
- Develop a working understanding of billing and revenue processes to support accurate accounting and revenue recognition for subscription and transactional products
- Partner with the Director of Accounting to document procedures and identify opportunities to improve efficiency, clarity, and controls within day-to-day operations
You Should Apply If You:
- Have 3+ years at a large public accounting firm, or 1–2 years in public accounting combined with 1–2 years in an in-house accounting role
- Have experience working with NetSuite and/or other cloud-based ERPs
- Are detail-oriented and take ownership of your work end to end, consistently delivering accurate, well-reviewed outputs and closing loops on assigned tasks
- Enjoy identifying opportunities to improve processes, controls, and workflows, and proposing thoughtful solutions
- Are comfortable operating in a fast-paced, growing accounting environment and contributing to scalable processes and procedures
- Communicate professionally and clearly with internal teams and external partners, including outreach related to customer balances, subscriptions, and invoices
About Our Benefits:
- Estimated Base Salary: $92,000 - $120,000 (depending on candidate location and experience)
- Ongoing training and growth opportunities.
- A "Best Place to Work" winner multiple times where we focus on creating a great employee experience.
- Rock solid medical, dental, and vision plans.
- Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
- Unlimited Paid Vacation. We expect you to work hard, but still enjoy your personal life
- 7 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 8 Weeks of Paid Pregnancy Leave.
- 401(k) Matching
- Employer-contributing student loan assistance program or continuing education reimbursement program
- Employee Stock Incentive Plan.
- Pet insurance for your fur babies
- Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
- Enough freedom to spread your wings while still holding you accountable.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. This is not intended to be an exhaustive list of all responsibilities, duties and skills required.
As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status. We are committed to developing a barrier-free recruitment process and work environment, if you require any accommodation, please let us know at your earliest convenience and we’ll work with you to meet your accessibility needs.
Information Regarding Recruiting Scams: ChowNow does not engage in outreach to prospective candidates by text message about employment opportunities, interviews, or employment offers, and we do not make job offers after only one interview. ChowNow does not ask candidates to submit sensitive personal information (Passport details, banking information, etc.) as part of the interview process. ChowNow employment offers are made by a ChowNow Talent Acquisition team member with a @chownow.com email address only. ChowNow does not ask candidates to provide funds to the company for onboarding, equipment, or supplies. If you receive an employment inquiry or employment offer from a non @chownow.com email address, consider it spam.
Read here about your California privacy rights.
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ChowNow Culver City, California, USA Office
The ChowNow HQ is in the heart of LA's tech scene. Culver City is near the beach, the freeways, the airport, & the tech industry action. Just 5 minutes from the vibrant center of Downtown Culver City, team members have the opportunity to explore the local fare to their heart's content.
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