Senior Accountant - Claims Operations

At Turo, our purpose is to reinvent rental and unlock independence for all. We are seeking a Senior Accountant - Claims Operations to join our Claims and Insurance team. In this role, you will be the primary guardian of our claims data integrity, ensuring that the pipelines feeding our financial systems are accurate, validated, and optimized for scale.

As a critical bridge between Claims Operations, Accounting, and Data Engineering, you will partner with the global operations teams to align on template standardization between Third-Party Administrator’s (TPA) and Turo’s data structures, validate complex query values for Turo claims, and assess the data implications of new contract terms, ensuring that the backend system is configured to capture new data points correctly. This role is ideal for someone who thrives on solving "data puzzles" in a fast-paced, disruptive industry.

• Data Integrity & Pipeline Management: Own the end-to-end validation of claims data pipelines to ensure accuracy between operational databases and financial reporting systems.

• Claims Query & Value Validation: Develop and maintain robust validation frameworks to audit query values for claims, ensuring data completeness and identifying discrepancies before they impact the business.

• Standardization & Scaling: Build global reconciliation templates and scalable procedures to onboard new insurance vendors and integrate local operational nuances into consolidated reporting

• Cross-Functional Liaison: Partner closely with business owners to provide data-driven insights and reporting for global insurance renewals and new contract implementations.

• Process Innovation: Drive continuous improvement in the speed and accuracy of data flow by automating manual workflows, reducing the “noise” in the month-end close timeline.

• Audit & Compliance Support: Lead process walkthroughs and prepare documentation for internal and external audits, specifically focusing on data lineage and control environments.

• 4+ years of professional experience preferred in Accounting or Financial Data Operations, specifically performing complex reconciliations between operational sub-ledgers and general ledger systems.

• Educational Background: Bachelor’s degree in Accounting, Business, Finance, Data Analytics, or a related field.

• Technical Proficiency: 

  • Advanced SQL skills are essential for querying large datasets and validating pipeline logic. 

  • Working with large structured data sets to drive data automation and identify anomalies

  • Advanced Microsoft Excel skills (Pivot tables, V-lookups, complex formulas).

  • Experience with NetSuite or similar large-scale ERP/Claims Management systems.

• Problem Solving: A proven history of identifying data discrepancies, performing root-cause analysis, and recommending corrective actions.

• Communication: Ability to translate complex data issues into actionable insights for non-technical business partners and global operations teams.

• Agility: Comfortable picking up new technical tools through self-learning and managing multiple priorities under tight deadlines.

For this role, the target base salary range in San Francisco is $ 120k-150k annually. This role is also eligible for equity and benefits. In general, our ranges reflect the market-based target for new hire salaries based on the level and location of the role. Within the range, individual pay is determined by objective factors assessed during the application and interview process, such as job-related skills, experience, and relevant education or training. We encourage you to talk with your recruiter to learn more about the total compensation and benefits available for this role.

Turo highly values having employees working in-office to foster a collaborative work environment and company culture. This role will be in-office on a hybrid schedule — Turists will be expected to work in the office 3 days per week on Mondays, Wednesdays, and Thursdays. Your recruiter can share more information about the various in-office perks Turo offers.

We’ve learned that there are scammers targeting job candidates by impersonating Turo and its employees. We ask candidates to be careful of fraudulent job postings or suspicious recruiting activity during their job search, especially if they’re contacted through unofficial channels (such as Instagram, Telegram, MS Teams, etc.). In general, Turo interacts with candidates through our Careers page and via turo.com email addresses, and we don’t ask candidates for sensitive financial or personal info or request money as part of the hiring process (so an application fee or equipment costs). If candidates are not sure whether they’re dealing with an impersonator, they can contact Turo’s Recruiting Team at [email protected]. Candidates can also report suspicious activity to the FTC or other appropriate authorities.

Turo may use AI-enabled tools to support our recruiting operations, including gathering information from candidates, drafting communications, helping with interview note-taking and assessment, and so on. These tools only supplement our team; all decisions to advance or hire candidates are made by Turo employees. While we welcome candidates to use AI-enabled tools to help prepare for their interviews, the use of such tools, including any AI chatbots or note-takers, is not permitted during live interviews or technical assessments. We want to see how you consider and solve problems in real-time, so interviews and assessments are all you (unless we indicate otherwise and ask you specifically to use an AI-enabled tool to answer a question). If during the application process you require the use of an AI-enabled tool as a reasonable accommodation for a disability, please let us know at [email protected].

• Competitive salary, equity, benefits, and perks for all full-time employees

• Employer-paid medical, dental, and vision insurance (Country specific)

• Retirement employer match

• Learning & Development stipend to invest in your professional development

• Turo host matching program

• Turo travel credit

• Cell phone and internet stipend

• Paid time off to relax and recharge

• Paid holidays, volunteer time off, and parental leave

• For those who are in the office full-time or hybrid we have in-office lunch, office snacks, and fun activities

We are committed to building a diverse team. If you are from a background that's underrepresented in tech, we'd love to meet you.

Aside from an award winning work environment and the opportunity to be part of the world’s largest car sharing marketplace, we are also growing the team quickly - join us!  Even if you don't meet every qualification, we are looking for people with enthusiasm for what we do and we will consider you for this and other possibilities.

Turo is the world’s largest car sharing marketplace where you can book the perfect car for wherever you’re going from a vibrant community of trusted hosts across the US, UK, Canada, Australia, and France. Whether you're flying in from afar or looking for a car down the street, searching for a rugged truck or something smooth and swanky, Turo puts you in the driver's seat of an extraordinary selection of cars shared by local hosts.

Discover Turo at https://turo.com, the App Store, and Google Play, and check out our blog, Field Notes.  

Read more about the Turo culture according to Turo CEO, Andre Haddad.

Turo is an Equal Opportunity Employer and a participant in the U.S. Federal E-Verify program.  Women, minorities, individuals with disabilities and protected veterans are encouraged to apply.  We welcome people of different backgrounds, experiences, abilities and perspectives.  

Turo will consider qualified applicants with criminal histories in a manner consistent with the San Francisco Fair Chance Ordinance, as applicable.  

We welcome candidates with physical, mental, and/or neurological disabilities. If you require assistance applying for an open position, or need accommodation during the recruiting process due to a disability, please submit a request to People Operations by emailing [email protected].