Senior Accountant (Accounts Receivable Focus)

At Ouster, we build sensors and tools for engineers, roboticists, and researchers, so they can make the world safer and more efficient. We've transformed LIDAR from an analog device with thousands of components to an elegant digital device powered by one chip-scale laser array and one CMOS sensor. The result is a full range of high-resolution LIDAR sensors that deliver superior imaging at a dramatically lower price. Our advanced sensor hardware and vision algorithms are used in autonomous cars, drones and many other applications. If you’re motivated by solving big problems, we’re hiring key roles across the company and need your help!

We are seeking a Senior Accountant Receivable to join our growing team. This role will participate in the Company's month-end close activities and is responsible for ensuring assigned accounts are processed and reported timely and accurately in the Company's accounting system. The candidate MUST be very detail-oriented, highly motivated, reliable, team player with a strong sense of urgency and be comfortable working in a fast-paced environment where changing priorities may occur frequently based on operational needs.   

This position would require 3 days onsite in our San Jose/San Francisco, CA office. 

Responsibilities   

• Serve as the primary point of contact for all billing and invoicing and credit inquiries 
• Proactively follow up on overdue accounts, resolve payment discrepancies, and negotiate payment plans.
• Ensure billing accuracy in accordance with order forms and contractual terms.
• Investigate billing discrepancies and partner with internal teams or customers to resolve issues.
• Develop and enhance collections processes to support organizational growth.
• Perform regular reconciliations of customer accounts.
• Investigate and resolve any account issues quickly and accurately.
• Communicate professionally with customers regarding billing and payment matters.
• Build and maintain strong relationships to promote timely payments and customer satisfaction.
• Oversee monthly AR close: sub-ledger to GL reconciliations, doubtful account provisions, aging analysis, and variance explanations.
• Support internal and external audit requests with documentation and reconciliations.
• Maintain and update customer files, including address and contact information.
• Analyze Customer credits and maintain credit limits and credit holds in NetSuite

Qualifications & Skills   

• 5+ years’ experience as an accounts receivable clerk, accounts receivable manager, or accountant.   
• Solid understanding of basic accounting principles, fair credit practices, and collection regulations.   
• Proven ability to calculate, post, and manage accounting figures and financial records.   
• Data entry skills along with a knack for numbers.   
• Hands-on experience in operating spreadsheets and accounting software (NetSuite or other full-scale ERP software).   
• Customer service orientation and negotiation skills.   
• Demonstrated ability to work well with accounting and finance teams globally.
• Exhibit the highest professional standards, ethical principles, and attention to detail.
• Fluent in English with excellent verbal and written communication skills.
• Proactive, assertive, and creative approach to problem-solving.
• Proficiency in MS Office; Experience with NetSuite preferred.
• Proficiency in NetSuite is required

Education

• Bachelor’s degree in finance or accounting

We acknowledge the confidence gap at Ouster. You do not need to meet all of these requirements to be the ideal candidate for this role.

Ouster is an Equal Employment Opportunity employer that pursues and hires a diverse workforce. Ouster does not make employment decisions based on race, color, religion, ethnic or national origin, nationality, sex, gender, gender-identity, sexual orientation, disability, age, military status, or any other basis protected by local, state, or federal laws. Ouster also strives for a healthy and safe workplace and prohibits harassment of any kind. Pursuant to the San Francisco Fair Chance Ordinance, Ouster considers qualified applicants with arrest and conviction records for employment. If you have a disability or special need that requires accommodation, please let us know.