The Senior Account Supervisor will lead integrated communications campaigns, supervise junior staff, manage client relationships, and develop messaging strategies in the tech sector.
Edelman is a voice synonymous with trust, reimagining a future where the currency of communication is action. Our culture thrives on three promises: boldness is possibility, empathy is progress, and curiosity is momentum.
We are in relentless pursuit of an equitable and inspiring workplace that is respectful of all, reflects and represents the world in which we live, and fosters trust, collaboration and belonging.
Our Technology practice sits at the nexus point of innovative, integrated campaigns for technologies that impact consumers, society, and our way of life. We’re looking for communicators that are passionate about telling deep, impactful stories at this intersection, using creativity, analytics, and media relations skills to move conversations forward in a meaningful way.
We are seeking a Senior Account Supervisor (SAS) to join our growing team to help us realize this vision and drive our industry forward. A great SAS for the Edelman Technology team is someone who understands the technology sector, knows how to reach a variety of media audiences, and has an appetite to own and drive the kinds of integrated communications marketing campaigns that showcase the true innovation power of leading global brands.
This SAS will be an integral part of global team supporting one of Edelman’s largest and longest-running clients. We’re looking for someone to drive out-of-the-box thinking in the era of rapid tech acceleration. The ideal candidate has a proven track record for driving effective launch strategies, planning large-scale events, managing teams and more. If you’re passionate about communications and technology – and want to expand your horizons and do transformative work for game-changing brands – we want to hear from you.
The role:
You will develop product- and corporate-centric strategies. You will master Edelman’s various processes/approaches, messaging and narrative development, product launches, brand engagement, social media and influencer campaigns, and stakeholder mapping exercises and be able to support integrated teams in the execution of these processes for clients. You will be responsible for the supervision of account work performed by junior staff, demonstrating the ability to manage up, as well as manage across with peers and mentor account team members. Most of all, you’ll be extremely skilled at juggling multiple projects and stakeholders at once while ensuring high-quality deliverables within fast timelines.
We’re looking for an energetic team player with a desire to work across disciplines to drive projects forward across all aspects of integrated communications. You’re an excellent writer, trend spotter, avid news consumer, and creative brainstormer. Your background includes strong media relationships, proof of strategic thinking leading to strong ROI for brands, and a love of both the operational and cultural management of teams. You will supervise the work of team members, coaching them to master new skills while ensuring excellent quality in everything the team delivers. You’ll also be a go-to deputy for senior team leads, supporting the development of the most important strategies and projects.
Responsibilities:
- Provide top-tier client service, building trust and unlocking growth opportunities
- Help lead operational and financial performance of account teams, delivering quality work and effective processes and ensuring that client requests are handled in a timely and strategic fashion.
- Drive communications plans and launch strategies, including events
- Oversee the development of product messaging and executive talking points for launches
- Liaise with colleagues across specialties and disciplines to successfully complete integrated projects
- Research trends to proactively counsel clients on their messaging and thought leadership
- Demonstrate very advanced writing skills and supervise writing of others
- Lead junior staff by mentoring, motivating, coaching, consistently providing feedback, holding them accountable, conducting reviews, and overseeing their professional development
- Understanding of and ability to help operationalize the use of AI across the team
- Lead new business development, RFP responses, and client acquisitions
Basic Qualifications:
- A bachelor’s degree in a relevant field (public relations, communications, English, journalism, advertising, business) or equivalent work experience
- At least five years’ experience in communications or public relations, preferably in an agency setting
Preferred Qualifications:
- At least one-two years of experience working with technology clients, with experience in AI-focused comms
- Have relationships with tech, business, and lifestyle media (relationships with tech YouTubers, TikTokers, Redditors a plus)
- Excellent storytelling skills, and ability to provide sound, level-appropriate media counsel with all levels of client contacts
- Have a deep understanding of and track record of working on product-focused launch strategies
- Have managed the budgets and team on sizable pieces of business to achieve client goals
- Have written strategic media plans and a variety of media materials with limited oversight
- Willingness to travel
- Proven account management and team leadership skills
- Keen interest and high awareness of current events and pop culture
- Solutions-oriented and collaborative mindset
#LI-MB
An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue-based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package for employees. Other rewards may include annual bonuses, a Paid Time Off policy, and region-specific benefits.
Edelman offers a wide range of benefits: medical and dental insurance, vision, 401K, life insurance, disability insurance, paid time off, travel assistance and wellness programing.
Edelman is committed to diversity, equity and inclusion and proud to be an equal opportunity employer. We welcome and encourage racially and ethnically diverse people, members of the LGBTQ community, veterans, parents, individuals with disabilities and members of any and all protected classes to apply.
Top Skills
AI
Communications
Media Relations
Social Media
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