Senior Account Manager

Acxiom’s Indirect organization is looking for a Senior Account Manager to support reseller account management and also support pricing and operations for solutions including Acxiom’s data and identity products. We are looking for an autonomous account manager, with experience in supporting reseller clients and a deep understanding of multi-product data and identity solutions, with or without agency media engagement. This role will also be required to support operations and operational improvements required to optimize the commercial, contracting and delivery process, where needed. The ideal candidate is passionate about client satisfaction, contributing to process improvement and managing client relationships. The role is focused on the US. The right candidate can work remote.

We need:

• A proven track record of reseller account support including knowledge of data and identity products, knowledge and experience with Acxiom products and operations is a plus
• Solid understanding of people-based data and identity products in both mar tech and ad tech
• Ability to manage reseller client requests efficiently
• Experience managing the full range of reseller client requests associated with data and identity products with a lens toward compliance
• Negotiating skills
• Ability to steward the contracting process, as needed
• Ability to understand and articulate the value of Acxiom products to the broader solution
• Executive communication and stakeholder management skills

You will:

• Report directly to the VP, Commercial Strategy
• Manage assigned accounts and special projects, as required
• Collaborate closely with the product team and the delivery functions on solutions
• Responsible for pricing entries within Salesforce tool, including updates as opportunity evolves
• Assist in ensuring smooth operations in advance of needed process improvements

What you will need:

• Degree in business, marketing or a technical discipline, or equivalent work experience
• Minimum 5 years subject matter expertise across marketing data, identity and analytics
• Knowledge of the digital ecosystem
• Experience with market leaders in data and identity across CRM and media
• High-performing leadership characteristics to inspire and grow the careers of your team
• Strategic and critical thinking skills to discern and react to emerging market needs

Who is Acxiom?

We are leaders in helping brands achieve the number one mantra for every business – know your customer. For fifty years, we’ve helped marketers deal with a fast-changing future of growing channels, data and technology. By understanding the customer, marketers can communicate with relevance everywhere and drive better customer experiences that build a better brand and, in turn, better business.

We’re one of the marketing industry’s most experienced, respected and forward-thinking leaders. For nearly fifty years, we’ve helped the world’s best marketers understand their customers so that they can reach people with relevance rather than randomness. Our products and solutions form the data foundation that make it possible for marketers to drive better customer experiences and meaningful interactions at scale across every channel.

Our job opportunities will give you the opportunity to showcase your talents, grow your skills, and expose you to cutting-edge technologies, whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make you stand out.

At Acxiom, our values begin with our associates, who are the single most important driver of our success.  We’re looking to hire people who share our core values: collaboration, excellence, innovation, a focus on outcomes, and being empowered to make and own decisions that benefit our clients and our company. Our values represent our brand promise – to our clients and to our associates – and define our company culture.

We believe that Diversity spurs innovation, and we love it! It’s more than the color of our skin or our gender – it’s the combination of unique qualities that make each and every one of us special. Through our inclusion programs and our community outreach efforts, we want Acxiom to be a place where you feel like you belong.

Primary Location City/State:

Homebased - Conway, Arkansas

Additional Locations (if applicable):

Acxiom is an equal opportunity employer, including disability and protected veteran status (EOE/Vet/Disabled) and does not discriminate in recruiting, hiring, training, promotion or other employment of associates or the awarding of subcontracts because of a person's race, color, sex, age, religion, national origin, protected veteran, military status, physical or mental disability, sexual orientation, gender identity or expression, genetics or other protected status.

Attention California Applicants:  Please see our CCPA/CPRA Privacy Act notice here.

Attention Colorado, California, Connecticut, Maryland, Nevada, New Jersey, New York City, Ohio, Rhode Island, and Washington Applicants: This position is not located in the aforementioned locations but applications for remote work may be considered. For information about this role under state or local equal pay or pay transparency laws, please contact [email protected].