Senior Account Manager, Digital

Role Overview:

The Senior Account Manager plays a pivotal role in managing day-to-day client relationships and ensuring projects move seamlessly from concept to execution. This role requires strong communication, a collaborative mindset, and the ability to navigate fast-paced environments with confidence and clarity.

The Senior Account Manager is responsible for maintaining key client relationships, managing client feedback and addressing challenges proactively, and ensuring  that deliverables remain on track.This includes overseeing production timelines, coordinating internal workflows, and facilitating  consistent, effective communication between the client and agency teams.

Success in this role means having a strong understanding of social media, digital production from content strategy to execution. It’s a hands-on position that blends account and project management, with close collaboration alongside the client’s internal team to deliver smart, impactful work aligned with their business objectives

*This role is open to be based in either our NY or West Hollywood office*

The Senior Account Manager will be responsible for the following, but not limited to:

• Maintain oversight of account, ensuring both internal objectives and client objectives are being delivered upon based on project brief with a keen understanding of the space where tech and music meet.
• Intake project briefs, arranging campaign kick-off with cross-functional teams and working closely with Producer to create a schedule that is approved by the client.
• Create meeting agendas, internal and external meeting cadences, and meeting recaps. Leads internal collaboration and delegation of team deliverables.
• Manage day-to-day client communication, acting as the main project management and production point of contact on all assigned projects, as well as exhibiting an ability to assess, address, and communicate any issues or concerns that may delay the project or deliverables while keeping obstacles and considerations top of mind.
• Manage project-related production budgets, as well as individual production and creative budgets within the overall project budget. Streamlining POs and invoicing to Finance as necessary
• Manage the greater project team in the daily preparation and execution of editorial calendars for any assigned social media management projects (Instagram, X, TikTok, Facebook with a potential to expand to secondary platforms)), including the delivery of all creative assets in accordance with the calendar and provide oversight of deadlines and approval processes as set forth by the clients.
• Provide strategic and creative thought support for client needs; displaying an understanding of challenges and opportunities while in turn assisting in developing creative solutions. Raising any implications of scope or budget constraints to Game Seven leadership.

Requirements:

• 4-6 years of account management on digital/social accounts or digital project management experience within an agency environment.
• Excellent communication and organization skills supported by a high level of professionalism, while allowing for flexibility with the client’s needs
• Skilled expository writing and oral presentation skills.
• Experience with budget tracking and forecasting risk/constraints within scope
• Ability to work efficiently in a fast-paced, detail-driven environment with tight deadlines.
• Highly competent with Asana, Microsoft Office and Apple products and software, Google Slides, and Box/Dropbox