Senior Account Executive

Our world is transforming, and PTC is leading the way. Our software brings the physical and digital worlds together, enabling companies to improve operations, create better products, and empower people in all aspects of their business. 

Our people make all the difference in our success. Today, we are a global team of nearly 7,000 and our main objective is to create opportunities for our team members to explore, learn, and grow – all while seeing their ideas come to life and celebrating the differences that make us who we are and the work we do possible.  

Senior Account Executive, ServiceMax

Location: Remote – from Southeast, USA

At PTC’s ServiceMax, we’re on a mission: to empower field service teams to keep the world running. From MRI machines to gym equipment, our award-winning, cloud-based software helps ensure critical assets stay operational every day. Join us and unlock your potential in a collaborative, customer-focused environment where we #WinTogether.

As a Senior Account Executive, you’ll play a pivotal role in driving growth by identifying opportunities, building strategic relationships, and delivering value to our customers. You’ll collaborate across teams to align on strategy, expand existing accounts, and shape the future of service delivery through innovative software solutions.

What You’ll Do

• Build a deep understanding of customer needs and challenges to deliver tailored solutions that drive measurable value.

• Develop and execute strategic account plans in collaboration with cross-functional teams.

• Lead discovery, prospecting, and relationship-building efforts with both new and existing enterprise clients.

• Maintain a robust pipeline and forecast with accuracy to support business growth.

• Partner with internal stakeholders across Sales, Marketing, Product, and Services to ensure long-term customer success.

• Champion value-based selling and guide customers through complex buying journeys.

• Travel as needed (~25%) to engage with customers and partners in person.

Basic Qualifications:

• 5+ years of experience in enterprise SaaS sales with a proven track record of success.

• Based in or willing to work remotely from the Midwest U.S. (Ohio or Michigan preferred).

• Willingness to travel up to 25% for customer engagements.

• Strong communication skills and a collaborative, solutions-oriented mindset.

Preferred Qualifications:

• Experience engaging with senior executives and operational leaders in large enterprises.

• Ability to manage and grow accounts with a data-driven, strategic approach.

• Familiarity with value-based selling methodologies.

• Experience in industries such as medical devices or industrial manufacturing is a plus.

• Passion for teamwork, continuous learning, and delivering exceptional customer outcomes.

Why Join Us?

• Inclusive Culture: We celebrate diverse perspectives and are committed to creating an environment where everyone feels valued and empowered.

• Growth Opportunities: We invest in your development and provide the tools you need to succeed.

• Purpose-Driven Work: Help keep the world running by supporting the people who maintain the machines that matter most.

At PTC, we believe in the power of diverse ideas and perspectives. As a global company that values and respects all identities, cultures, and perspectives, we strive to create an inclusive PTC for ALL through an environment where everyone feels like they belong and are empowered to bring their true, authentic selves to work. Proud to be an Equal Opportunity Employer, we welcome applicants from all backgrounds and hire without regard to race, national origin, religion, age, color, ethnicity, ancestry, marital status, sex (including pregnancy), sexual orientation, gender identity, gender expression, genetic information, disability, veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Life at PTC is about more than working with today’s most cutting-edge technologies to transform the physical world. It’s about showing up as you are and working alongside some of today’s most talented industry leaders to transform the world around you. 

If you share our passion for problem-solving through innovation, you’ll likely become just as passionate about the PTC experience as we are. Are you ready to explore your next career move with us?

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