Senior Account Executive, B2B

NVE Experience Agency is a brand experience and production agency dedicated to building ideas rooted in culture and guided by the principle that ‘The Right Moment Will Transform Someone Forever.’ NVE’s team of creatives, strategists, and producers develop insight-driven ideas rooted in culture to convert consumer attention into commitment, action, and brand loyalty.

Summary of Position:

We are seeking a Senior Account Executive to counsel key Clients and lead the development of experiential marketing strategies, campaigns and projects, and events. The Senior Account Executive will act as the day-to-day head for selected NVE clients, providing them with an unprecedented level of communication efficiency. Candidates should have previous experience with leading cross-departmental teams to oversee campaigns, events, or multiple workstreams within a larger program. Candidates should also have exceptional interpersonal communication and project management skills with a demonstrated ability to think strategically, problem solve, project manage, and facilitate multiple work streams simultaneously.

Role Priorities:

• Client Management: Act as the agency’s point of contact for key accounts, streamlining internal and external client communication throughout the campaign/project management process
• Financial Management: Track all revenue and gross profit associated with your accounts, approx. $2 - $5M in gross revenue per year
• Account Leadership: Demonstrates leadership abilities by managing and mentoring a junior Accounts team with up to two (2) direct reports
• Cross-Department Communication: Liaison between Production, Creative Services, Strategy departments, and the Client to ensure all contracted deliverables are executed and deadlines met
• Onboarding & Training: Takes a more active role in developing onboarding and training documents, ensuring they are updated regularly
• Process & Project Management: Regularly identifies areas and proposes solutions for streamlining efficiencies in regards to processes between project teams, departments, etc.
• Resourcing & Recruiting: Takes an active role in interviewing candidates for open positions, works with Directors to identify and develop talent on behalf of the agency
• New Business: Begins to demonstrate a growth mindset by working across departments to sell additional services to existing clients
• Finance & Invoicing: Oversees all client invoicing and invoice tracking for assigned projects or programs/retainers

Job Responsibilities:

Client Services

• Demonstrates expert understanding of the client's brand and processes by proactively educating and training team members, further improving client experience
• Act as the experienced point of contact for clients, overseeing client communication and expectations during the campaign production and campaign execution process
• Experienced at anticipating client needs, and proactively offering solutions and experiential opportunities for the brand
• Provide Clients with weekly updates on project development and management, maintaining internal and external project status reports
• Acts as the experienced onsite account representative at events, set up post-mortems internally and externally
• Develop and deliver creative solutions that meet client objectives using a wide arsenal of experiential tactics including live events, social media, emerging technology, and strategic partnerships

Finance & Invoicing

• Experienced at tracking invoices, executing SOWs under $1M, and ensuring POs are received from a client in a timely manner, ideally within a week post kick-off
• Oversees completion of the master billing tracker and finance/invoicing tasks, and ensures supervisor sign off on all client invoices prior to submission
• Works with Production and clients to submit budget estimates for POs, and submit deposit and final invoices in a timely manner
• Works with Production to submit budget reconciles and secure client approval post-event

Leadership

• Experienced at implementing and managing all necessary internal and external processes to ensure proper communication flow and manage expectations
• Oversees projects being led by direct reports, in addition to their own, and demonstrates ability to coach/mentor team members through roadblocks
• Experienced leader, managing cross-departmental project teams
• Experienced problem solver, consistently delivering creative solutions to roadblocks when escalating to supervisor

Process & Project Management

• Experienced at leading day-to-day project management for projects and / or campaigns
• Demonstrates the ability to take ownership of more complex projects and overall programs or retainers in their entirety, as well as leading full cross departmental project teams across projects with budgets of $250k - $1M
• Proactively host and schedule regular internal and external meetings as necessary
• Maintain internal and external project status reports
• Responsible for overall deck management, ensuring all copy is completed and reminding the project team on deliverables for each proposal
• Manage retainer and/or project budgets in partnership with Production Lead - Oversee AM/AC and ensure all agendas/ recaps are distributed internally and externally prior to each meeting, and after each meeting
• Hold internal production and creative teams accountable to project deadlines
• Work with Production and Design departments to develop post-event recaps for clients
• Responsible for ensuring timesheets are completed in a timely manner for all project workstreams whether leading or supervising
• Responsible for ensuring resource reports are populated and reviewed with Accounts supervisors on a regular, consistent basis throughout the duration of the project or campaign

Account Team Management

• Manage and delegate tasks to junior account team members
• Supports supervisor (or takes ownership of) in implementation & training for any changes to process & project management

Qualifications:

• 6+ years of experience in account leadership, campaign/event management, marketing, advertising, digital PR, and experiential
• Familiarity with developing integrated campaigns that include paid, earned, social, and owned media for brands
• Proven track record of client leadership and account growth
• Experience in an agency environment; must be process-oriented and highly organized
• Experience with management and oversight of complex client budgets
• Ability to write effectively, persuasively, and professionally
• Exceptional interpersonal and relationship-building skills
• Confidence in verbal and written communication with excellent presentation skills
• Flexibility and adaptability to a fast-paced work environment and ability to work under tight deadlines
• Willingness to work extended hours and on weekends when necessary
• Proven ability to weave brands into popular culture

Requirements: 

• Must be able to remain in a stationary position 50% or more of the time

Location: 

• We are a hybrid company with hub locations in Los Angeles and New York. The ideal candidate is located in Los Angeles.

Diversity, Equity, Inclusion and Belonging: 

At NVE, we are led by curiosity and fueled by humanity. Authentic connection is at the heart of our work and we embrace the opportunity and responsibility we have as an organization to provide the tools and resources needed to deliver the best and most equitable experiences possible for our employees and the clients we serve.

Perks & Benefits: 

• Health & Wellness Benefits 
• 401k Match 
• Communication Stipend 
• Paid Company holidays & PTO Package 
• Company get togethers & retreats 
• Paid Parental Leave 
• Flexible WFH policy 

Salary Estimation: [$95,000.00 - $110,000.00]

This is an exempt role. NVE intends to provide a competitive total compensation package which includes a variety of incentives, benefits, growth and developmental opportunities. There are many factors to the presented salary range, including but not limited to - location, departmental budgets, certifications, and overall job-related qualifications.