Scrum Master/Business Analyst at Banking (Kraków/Warszawa 1x office per week)

CAPCO POLAND

Capco Poland is a global technology and management consultancy specializing in driving digital transformation across the financial services industry. We are passionate about helping our clients succeed in an ever-changing industry. In Capco, you can code, write, create, and live at your maximum capabilities without getting dull, tired, or foggy.

THINGS YOU WILL DO    

Role purpose Own the end-to-end shaping and delivery of change by combining Business Analysis (problem definition, requirements, value) with Scrum Mastery (team facilitation, flow, continuous improvement) to deliver outcomes at pace and with quality.

● Partner with stakeholders to clarify objectives, scope, success measures, and benefits.

● Elicit and document requirements using workshops, interviews, and data/process analysis.

● Translate needs into epics, features, user stories, and acceptance criteria; ensure stories meet INVEST.

● Define and maintain process maps (as-is/to-be), business rules, and decision logs.

● Identify and document non-functional requirements (performance, resilience, security, auditability) and operational impacts.

● Support prioritisation with Product Owner/Business Owner; manage scope and change control.

● Enable testing and adoption: support UAT, training needs, comms, and release readiness.

● Facilitate Scrum ceremonies: Planning, Daily, Refinement, Review, Retro.

● Coach the team and stakeholders on Agile/Scrum practices and continuous improvement.

● Remove impediments, manage dependencies, and drive timely escalation where needed.

● Protect the team from unplanned work; promote sustainable pace and predictable delivery.

● Establish and maintain Definition of Ready/Done, working agreements, and quality practices.

● Track and improve delivery metrics.

● Coordinate across technology, operations, risk/compliance, and change/release teams.

● Maintain RAID, dependency mapping, and delivery plans aligned to governance expectations.

● Ensure traceability from requirement → build → test → release; support audit-ready documentation.

SKILLS & EXPERIENCES YOU NEED TO GET THE JOB DONE 

● Proven experience as a Business Analyst and Scrum Master (or Agile Delivery Lead) in Agile teams.

● Strong facilitation, workshop leadership, and stakeholder management across senior audiences.

● Requirements and analysis techniques: user story mapping, MoSCoW, 5 Whys.

● Delivery tooling: Jira/Confluence (or equivalent); strong written communication.

● Metrics and flow understanding: burndown/burnup, cumulative flow, lead/cycle time.

● Nice-to-have: SQL/data analysis, banking/financial services domain knowledge, scaling delivery across multiple teams.

What's your goal?

● Product backlog inputs: epics/features/stories, acceptance criteria, story maps.

● Process artefacts: as-is/to-be flows, business rules, NFR catalogue.

● Agile artefacts: sprint goals, DoR/DoD, team working agreements, improvement actions.

● Delivery controls: RAID, dependency map, dashboards/metrics, release readiness/UAT support.

● Clear, testable requirements with minimal rework.

● Improved delivery predictability and reduced cycle time.

● High stakeholder satisfaction and smooth releases/adoption.

● Continuous improvement actions implemented and evidenced.

WHY JOIN CAPCO?

• Employment contract and/or Business to Business - whichever you prefer
• Possibility to work remotely
• Speaking English on daily basis, mainly in contact with foreign stakeholders and peers
• Multiple employee benefits packages (MyBenefit Cafeteria, private medical care, life-insurance)
• Access to 3.000+ Business Courses Platform (Udemy)
• Access to required IT equipment
• Paid Referral Program
• Participation in charity events e.g. Szlachetna Paczka
• Ongoing learning opportunities to help you acquire new skills or deepen existing expertise
• Being part of the core squad focused on the growth of the Polish business unit
• A flat, non-hierarchical structure that will enable you to work with senior partners and directly with clients
• A work culture focused on innovation and creating lasting value for our clients and employees

ONLINE RECRUITMENT PROCESS STEPS

• Screening call with the Recruiter
• Home assignment if required
• Technical/Competencies interview with Capco Hiring Manager
• Client’s interview
• Feedback/Offer

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