Supports supply chain operations through order processing, delivery coordination, purchasing documentation, warehouse support, and inventory management. Processes orders and purchase orders in SAP, prepares picking documents, verifies invoices and shipments, reconciles physical and system inventory, monitors discrepancies, and coordinates with warehouse staff, vendors, trucking providers, and franchise stores. Requires strong communication, organization, multitasking, attention to detail, and English-Korean bilingual skills.
JOB TITLE: SCM Associate
REPORTS TO: SCM Supervisor
DEPARTMENT: West SCM
LOCATION: Commerce, CA 90040
Job Summary
The SCM Associate supports purchasing, warehousing, and inventory operations by managing order-related documentation and system data. This role processes orders in SAP, issues order and picking sheets, organizes operational data, and assists with warehouse operations. The position also supports warehouse supervisors, coordinates with part-time warehouse staff, and verifies trucking and delivery status with franchise stores.
PRIMARY RESPONSIBILITIES (Job duties include, but are not limited to the following):
- Logistics & Delivery Coordination
- Coordinate product deliveries to franchise stores and communicate on delivery-related issues.
- Verify trucking and delivery status with franchise partners.
- Identify appropriate shipping methods and schedule shipments as needed.
- Order Processing
- Receive customer orders and accurately input data into the system.
- Generate order sheets and picking lists and distribute them to warehouse staff.
- Communicate with stores to adjust order quantities when necessary.
- Input purchase order (PO) information and coordinate receiving with the warehouse.
- Verify vendor invoices against purchase orders, quantities, and pricing.
- Check item accuracy and quantities during receiving and outbound shipments.
- Inventory Management
- Maintain accurate records of all incoming and outgoing inventory.
- Perform daily inventory checks and reconcile system data with physical stock.
- Monitor and report inventory issues such as shortages, overages, and aging items.
- Participate in monthly physical inventory counts.
Qualifications
- A College BS Degree or equivalent experiences are required
- 1~3 years of warehouse or logistics experience, food industry experience preferred
- Communication Skills
- Bilingual in English and Korean
- Ability and know how to deal with high-stress situations and how to prioritize work to do
- Multi-tasking
- Teamwork oriented
- Problem-solving skills
- "Watch and Learn" skills
- Attention to detail
- Freezer Friendly
- Computer Skills, including Excel, Outlook
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