Strategic Sales Executive, Government

| Greater LA Area | Remote
Are you a self-motivated and gregarious sales representative who has a passion for food and technology? Are you looking for uncapped earning potential while supporting the public sector? Do you want to join a high energy company with an amazing culture? If you thrive in a competitive and collaborative team environment then this may be a position for you!
About Us:
ChowNow is unique among tech startups in the restaurant space. We power branded online ordering systems for independent restaurants across North America – via websites, Instagram, Google, and through branded iOS and Android apps – and we do it all for a reasonable monthly fee regardless of order volume. We operate this way because of our belief in being fair, sustainable, and equitable with our restaurant partners. And the same goes for our workplace. 
Diversity, teamwork, and mutual respect are among our core company values. And we pride ourselves on giving our teams plenty of opportunities to make their mark. To date we’ve created over 18,000 apps for our restaurant partners – something that’s never been done before in our category. And as we expand to new markets, further spreading the word about the ChowNow difference, those opportunities to create, build, and grow will only increase. If this sounds like the kind of workplace, and the kind of mission, that appeals to you, we’d love to talk. 
Learn more by checking out our reviews on Glassdoor (they’re excellent). Together we can preserve
neighborhood flavor, one restaurant at a time.
About the Position:
As a Strategic Sales Executive - Government, you will have an opportunity to be a key strategic contributor in growing a new segment of the business. You will gain invaluable experience, and have the chance to showcase your acquired knowledge. You will be responsible for sales and revenue growth in your assigned territory. You will be expected to build and manage a sales pipeline, follow a sales process and develop prospecting strategies for government agencies. 
You will constantly be collaborating with your peers and manager to refine your ValueSelling skills that allow you to create awareness with your prospects, demonstrating that you are a thought leader in the restaurant technology space, so you can help growing chain restaurants improve their business by using the ChowNow platform. This position requires the right combination of grit, curiosity and the drive to help small business owners with their daily challenges.
Reports to Sr. Manager of Strategic Accounts; no direct reports

Specifically, You Will:

  • Build a pipeline of prospects and manage the sales stages from initiate to close
  • Lead efforts to grow the ChowNow market share and presence amongst the government sector. 
  • Successfully cultivate relationships at all leadership levels through research, cold-calling, channel partnerships and professional networking which lead to a qualified pipeline of prospects.
  • Leverage external relationships and network to generate sales leads for the territory.
  • Responsible for managing demand and quickly “qualifying” opportunities with a defined territory.
  • Create demand by clearly articulating and educating prospects using the ValueSelling Sales Methodology throughout sales calls and presentations.
  • Meet and exceed sales booking and revenue quotas
  • Plan, direct and coordinate sales support activities, including management of the sales pipeline through ChowNow sales tools (Salesforce)
  • Utilize necessary sales enablement tools (Outreach, RingDNA, Zoom) to manage prospects through the sales funnel.
  • Ensure all targeted prospect/client contacts and engagement opportunities are recorded in Salesforce.
  • Involved in all phases of the sales lifecycle including: identifying and developing leads; meeting with clients; developing value propositions; financial deal structuring; to contract negotiation and closing
  • Share industry, deal, and sales “best practice” knowledge with other members of the Strategic Sales team
  • Understand the competitive landscape (strengths, weaknesses, benefits) and determine the unique Value ChowNow delivers to different buyer personas
  • Must collaborate with the Account Coordinator team to ensure that expectations set during the sales process are met in onboarding and post-live.
  • Cultivate relationships with the Strategic RSM team to ensure the best support plan is in place to reduce churn.

Within 30 Days You’ll:

  • Progress through our Ramp Camp (ChowNow’s New Hire Onboarding Experience)
  • Thoroughly know our customers, their needs, and how our product adds differentiated value
  • Gain understanding of new ChowNow market segments through competitive analysis and internal collaboration
  • Confidently run in-product web demos for a variety of audiences
  • Own and manager relationships, including the nurturing of passive leads
  • Develop close relationships with the other stakeholders in our company - Marketing, Customer Success, and Product - and work cross functionally to support top-level company goals

Within 60 Days You’ll:

  • Prioritize strategic opportunities and resources to maximize your own output
  • Hit and exceed your quota
  • Understand the importance of reports and dashboards in SFDC to evaluate your pipeline
  • Prioritize account within the Total Addressable Market for targeted outreach
  • Optimize outbound sales process utilizing requires sales enablement tools

Within 90 Days You’ll:

  • Collaborate with Strategic Sales leadership to shape, iterate, and scale our sales strategy, taking initiative to improve the team’s practices, tools, and content
  • Have dynamic new opportunities open up to you and achieve activity KPIs
  • Consistent collaboration with Strategic Restaurant Success team to better understand segment needs to increase sales and decrease churn
  • Contribute to the growth of the team

You Should Apply If:

  • You have strong existing relationships in the Government arena, as well as a strong track record of new business development
  • You have an understanding of Government account structures and procurement processes
  • You have a good understanding of government contracts, budget processes, and RFP’s
  • You have experience in SaaS, Digital Marketing and/or Restaurant Industry Technology 
  • You have 3-5 years of relevant successful technology or professional services sales experience
  • You have analytical skills with a deep understanding of forecasting & data-driven decision making
  • You have previous success in selling/leading sales efforts in environments with 6 to 12 month sales cycles
  • You have proven sales skills in complex deal development, financial structuring, negotiations and closing with both new and existing clients
  • You’re comfortable with process driven sales, reporting and tracking
  • You have strong written and presentation based communication skills 
  • You are comfortable with potential travel of up to 30% 
  • A veteran, ex-military or current military reserves preferred

About Our Benefits:

  • Competitive Salary
  • Ongoing training and growth opportunities.
  • A "Best Place to Work" winner multiple times where we focus on creating a great employee experience
  • Rock solid medical, dental, and vision plans.
  • Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
  • 3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
  • 6 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 6 Weeks of Paid Pregnancy Leave.
  • 401(k) Matching
  • Employer-contributing student loan assistance program.
  • Commuter benefits (including Uber Pool).
  • Employee Stock Incentive Plan.
  • Pet insurance for your fur babies
  • Quarterly Industry Speakers Series.
  • Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion).
  • Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
  • Enough freedom to spread your wings while still holding you accountable.
  • Fully stocked kitchen and cold brew on tap.

As one of ChowNow’s core values, “Celebrates Diversity”, we are committed to an inclusive and diverse work environment. ChowNow is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • PythonLanguages
    • SqlLanguages
    • SwiftLanguages
    • ReactLibraries
    • ReduxLibraries
    • WebpackLibraries
    • EnzymeLibraries
    • BottleFrameworks
    • MySQLDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • PrincipleDesign
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • MarketoLead Gen

Location

The ChowNow HQ is in the heart of LA's tech scene. Playa Vista is near the beach, the freeways, the airport, & the tech industry action.

An Insider's view of ChowNow

What are some social events your company does?

Where do I begin?! There’s the ChowNow book club, running club, DineNow, our coffee-match program... Basically if there’s a will, there’s a way to integrate and meet just about anybody! DineNow is a favorite of mine where every month we mark our calendars and head out to a local LA restaurant for a delicious reminder of why our work is so valuable.

Andrew

Recruiter

How has your career grown since starting at the company?

Starting as a graphic design intern and now working as a front-end developer I can definitely attest to ChowNow being an amazing place to grow your career. I've been here a little more than 5 years, and am still growing constantly both personally and professionally.

Kim

Senior Front End Engineer

How do your team's ideas influence the company's direction?

As ChowNow’s Director of Client Operations, my teams are responsible for handling the implementation of our products and services into restaurants. Because we interact with restaurants every day, we are able to act as informants to ChowNow and help drive our product and services roadmap to solve the most pressing problems our client's encounter.

Stephanie

Director of Growth Operations

How does your team reward individual success?

Individual success is more than metrics. It’s about being celebrated by your peers when you work hard to accomplish your goals. This takes different forms like winning Weekly Spotlight—or the Frog Trophy, which goes to the top performer because everyone deserves to be recognized for their accomplishments and celebrated amongst the company.

Angie

Lead Customer Support Representative

What are ChowNow Perks + Benefits

ChowNow Benefits Overview

Competitive Salary
Ongoing training and growth opportunities.
A "Best Place to Work" winner multiple times where we focus on creating a great employee experience
Rock solid medical, dental, and vision plans.
Mental Health Coverage - we offer several programs to support your mental health and wellness goals.
3 weeks paid vacation; paid holidays; we expect you to work hard, but still enjoy your personal life
6 weeks of baby bonding time for all new parents (within the first year of birth or adoption), 6 Weeks of Paid Pregnancy Leave.
401(k) Matching.
Employer-contributing student loan assistance program.
Commuter benefits (including Uber Pool).
Employee Stock Incentive Plan.
Pet insurance for your fur babies
Quarterly Industry Speakers Series.
Quarterly Tech Events (Women, LGBTQ, Diversity, Inclusion).
Consistent & fair leadership: we’ll share info, set clear goals, show you respect, and treat everyone fairly.
Enough freedom to spread your wings while still holding you accountable.
Fully stocked kitchen and cold brew on tap.

Culture
Volunteer in local community
Partners with Nonprofits
Friends outside of work
Eat lunch together
Intracompany committees
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Documented equal pay policy
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Unconscious bias training
Diversity manifesto
Mean gender pay gap below 10%
Diversity Employee Resource Groups
Hiring Practices that Promote Diversity
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Pet Insurance
Wellness Programs
Team workouts
Mental Health Benefits
Retirement & Stock Options Benefits
401(K)
401(K) Matching
Company Equity
Employee Stock Purchase Plan
Match charitable contributions
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Remote Work Program
Family Medical Leave
Adoption Assistance
Return-to-work program post parental leave
Vacation & Time Off Benefits
Generous PTO
Paid Volunteer Time
Sabbatical
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Free Daily Meals
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Recreational Clubs
Relocation Assistance
Fitness Subsidies
Home Office Stipend for Remote Employees
Professional Development Benefits
Job Training & Conferences
Diversity Program
Lunch and learns
Cross functional training encouraged
Promote from within
Paid industry certifications
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