Whip Media is transforming the global content licensing ecosystem with a market leading enterprise software platform that centrally connects data, processes and teams throughout the digital distribution journey. Powered by predictive insights and proprietary data, we enable the world’s top entertainment organizations to efficiently distribute, control and monetize their TV and movie content to drive revenue and direct-to-consumer growth.

Whip Media Group is looking to hire on a Technical Architect to join the Software Engineering team. As an architect focused on WMG's CVM product - you will engage with our well known list of media and entertainment clients to understand their business drivers, assess their portfolios and needs and then design reliable solutions.

We don't need someone super hands on in technical implementation (no coding necessary) but the ideal candidate has a strong understanding of technology best practices especially as it relates to complex integrations and understanding the business implications of managing data.

You will develop a comprehensive understanding of our product capabilities and a thorough knowledge of variances to maintain a central knowledge base to support customer deliveries. You’ll use this knowledge, and a growing familiarity with industry best practices, to recommend solutions to customers, even if it means the customer modifying their process.

What will you do?

• Develop comprehensive understanding of product capabilities to support customer delivery and success.

• Participate as a solutions architect for clients integrating with our systems.

• Drive activities related to defining the product solutions and delivery components for customer implementations, including rollout of our products, data interface considerations and business process design. 

• Interface closely with project management and engineering leads to define a clear set of requirements and priorities that align to the product capabilities, while also ensuring customer success and value. 

• Examine functional specifications and translate them into specification guidelines that shape customer delivery, as well as find ways to align projects with enterprise-level systems.

• Translate complex findings into digestible and comprehensive written reports and requirements

• Monitoring customer feedback channels and share requests and issues with the delivery and engineering teams.

• Collaborate with owners, both internal to Whipmedia and external customers, to aggregate and track issues/pain points and develop solutions

• Participate in meetings for project stakeholders to determine priorities, discuss business needs, and identify and escalate issues

What do you need?

• 5+ years of demonstrated professional work experience, including top-tier consultant, SaaS provider or equivalent role

• Experience with business process analysis and strong understanding of engineering best practices especially related to complex enterprise software engagements

• Capable with Microsoft Excel, PowerPoint, diagramming tools (like Visio), Confluence

• Exceptional analytical skills

• Strong written and oral communication skills with experience working across multiple functional areas

• Ability to write and present effective project materials, including process flow diagrams, presentations, status reports, and test plans

• Proven ability to document requirements, solutions, and other important communications.

• Experience with enterprise architecture driving strategic direction with customer

• Ability to work efficiently in a fast paced, hyper-growth environment

• Strong interpersonal, collaboration, and problem-solving skills

• Media & Entertainment industry experience strongly preferred