Senior Relationship Manager, Issuing Partnerships at Verifi

| Greater LA Area
Sorry, this job was removed at 11:41 a.m. (PST) on Saturday, April 4, 2020
Find out who's hiring in Los Angeles.
See all Sales jobs in Los Angeles
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Verifi, Inc., a Visa company, is currently hiring for a dynamic and collaborating Senior Relationship Manager, Issuing Partnerships!

Verifi is looking for a strong payments professional with a deep passion for building successful relationships to play a key role in expanding our business in the role of Senior Relationship Manager, Issuing Partnerships. This position will serve as the expert and advocate for Verifi’s strategic issuer relationships, identifying and understanding issuer specific opportunities, challenges and priorities and driving long term value creation for each issuing partner and Verifi.

At Verifi, you will be part of a dynamic environment that embraces interdepartmental collaboration, fuels creativity, and provides you with an opportunity to take ownership and play an intricate part in our company's success.
 You will work alongside the brightest and most remarkable individuals in the industry and you will have an immediate impact on our innovative and disruptive position in the payments space. And you will do all this while challenging your career, giving back to the community, and creating new friendships.

Join Verifi and you join the leading provider of solutions in the eCommerce marketplace for payment and risk management.

You’ll drive successful Issuer Relationships by:

  • Developing and executing strategies to increase and secure long-term revenue.
  • Establishing and continually strengthening relationships with issuer executives and decision makers across product development, project management, technology and operations.
  • Building a strong understanding of each issuing partner’s business, operations and technical environments to optimize partnerships, ensuring the voice of the issuer is heard and driving improvement to our services
  • Continually monitoring issuer performance, providing guidance through scheduled conversations and in-person meetings building transparency and clear valuation of Verifi’s solutions.
  • Timely resolving issues encountered, escalating as appropriate
  • Working cross functionally with sales, product management, marketing, operations and legal to design and deliver proposals, product demos, and prospective dialogues
  • Training Sales, Operations and other Verifi team members on all issuer partner aspects; mentoring new team members as needed.

You bring to the position:

  • BA/BS degree in a related field or any combination of education and experience, which would provide an equivalent background
  • Card Issuing/Acquiring experience beneficial. Exposure to servicing Financial Institution clients in these areas is required
  • 10+ years business experience including sales and/or relationship management coupled with an in-depth understanding of the payments and card issuing industries including chargeback management tools and techniques
  • Demonstrated success in client relationship management with a portfolio of “Raving Fans”
  • Self-motivated, proactive team player with the demonstrated ability to provide innovative ideas, sound decision-making and critical thinking skills to inspire customer loyalty and adoption
  • Ability to negotiate business agreements and enhance existing and new relationships
  • Powerful and convincing communication and presentation skills at the senior decision maker level
  • Strong analytical abilities and strategic orientation
  • Proven ownership, execution and accountability experience
  • Ability to coordinate internal and external resources and nurture cross-functional relationships
  • Ability to contribute to a fast-paced collaborative team environment with a high degree of professionalism and skill
  • Advanced knowledge of MS Office, experience with Sales Force a plus
  • Ability to travel to issuer on-site meetings, industry and company events

This position is located either in Los Angeles office or remote and offers:

  • Dynamic, stimulating and open environment with opportunity for personal development. 
  • Medical, Dental, Vision, Life Insurance, 401k, Competitive salary, Paid Time Off, and Paid Holidays
  • Paid parking and complimentary food
  • Socially conscious and community-oriented company
  • Energized employment filled with activities and events
  • Base Salary, plus bonus

#DI

Read Full Job Description
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • Angular 2+Languages
    • jQueryLibraries
    • jQuery UILibraries
    • ReactLibraries
    • AngularJSFrameworks
    • SpringFrameworks
    • MongoDBDatabases
    • MySQLDatabases
    • Google AnalyticsAnalytics
    • BalsamiqDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • Microsoft ProjectManagement
    • WordpressCMS
    • SalesforceCRM
    • PardotLead Gen
    • Google AdwordsLead Gen

Location

We are located in Mid-City LA in walking distance to amazing museums (LACMA, La Brea Tar Pits and Peterson Museum) and plenty of great places to eat!

An Insider's view of Verifi

How does your team reward individual success?

We have monthly spot awards that employees can nominate each other for. In 2018 50% of the employees received different awards for demonstrating teamwork, providing an amazing client experience, and meeting milestones

Toni

SVP, People Ops

How do you collaborate with other teams in the company?

It starts with a cross-department kickoff meeting, providing the context of the project and how it aligns with established OKR’s. There has to be a cadence of regular meetings set up to facilitate consistent communication and by using tools like the Atlassian Suite, we are able to provide visibility and transparency to all of our stakeholders.

Prakhar Lodha

Manager, Product Management

How has your career grown since starting at the company?

I started my career as a Specialist within the Operations Department and Quality Assurance was an area that was expanding. So when a position was made available on the team, I was given an opportunity to join. Over the next year, I moved into a Team Lead role and most recently, I was promoted to Manager of Client Support.

Cyril Tecson

Manager, Client Support

What kinds of technical challenges do you and your team face?

One big challenge is any time we are working on a project and realize new technology is needed. We address this by starting the project with proof of concept (POC), which gives us time to properly evaluate which technologies are best, based on different criteria such as scalability, testability, maintainability, performance, learning curve, etc.

Jack Li

Software Architect

What are Verifi Perks + Benefits

Verifi Benefits Overview

We offer an array of benefits from health insurance to occasional fitness classes, such as yoga and boot camp.

Culture
Volunteer in local community
We are committed to participating in quarterly charity events and in addition, provide 2 paid days off to volunteer with the charity of your choice.
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Highly diverse management team
Unconscious bias training
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Life insurance is $50k or amount equal to 2x an employee's annual base salary.
Wellness Programs
Retirement & Stock Options Benefits
401(K) Matching
We provide employees with a 401(k) matching plan, where the company contributes $2 for every $1 you contribute, up to 5% of your base pay, for a total of 10%.
Company Equity
Employee Stock Purchase Plan
We allow qualified employees to purchase company shares at a discounted price.
Performance Bonus
Match charitable contributions
We have a matching program for charitable donations
Child Care & Parental Leave Benefits
Child Care Benefits
Acme Co. provides Backup child care assistance.
Generous Parental Leave
We provide up to 16 weeks of paid time off for birth mothers. We also provide 10 weeks of paid time off for fathers, non-birth mothers and adoptive parents.
Flexible Work Schedule
We provide employees with a flexible work schedule that includes flexible start and end times.
Remote Work Program
Our remote work program includes work from home for specific positions. Tech / Product work remote every Friday!
Family Medical Leave
Employees who have been with the company for 12 months are eligible for 12 weeks of family medical leave.
Adoption Assistance
We reimburse up to $3k for eligible adoption expenses and 10 weeks of paid leave.
Vacation & Time Off Benefits
Generous PTO
Our employees receive between 21 and 31 days per year of paid time off based on years of service.
Paid Volunteer Time
Our employees receive 16 hours per year of paid volunteer time.
Paid Holidays
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
We host company outings Quarterly.
Game Room
Stocked Kitchen
We have a fully stocked kitchen with all the snacks and drinks you can handle.
Happy Hours
Happy hours are hosted occasionally.
Parking
We offer employees free on-site garage parking.
Fitness Subsidies
We provide our employees with discounts for gym membership.
Professional Development Benefits
Job Training & Conferences
We offer employees professional development opportunities and the ability to attend job related conferences and seminars.
Tuition Reimbursement
Our tuition reimbursement plan offers an annual max of $5,250.
Lunch and learns
We host lunch and learn meetings once per quarter.
Promote from within

Additional Perks + Benefits

Casual, innovative, collaborative culture with a stable / profitable company.

More Jobs at Verifi4 open jobs
All Jobs
Finance
Dev + Engineer
Project Mgmt
Sales
Developer
new
Los Angeles
Project Mgmt
new
Los Angeles
Sales
new
Los Angeles
Finance
new
Los Angeles
Apply now
By clicking continue you agree to Built In’s Privacy Policy and Terms of Use.
Save jobView Verifi's full profileSee more Verifi jobs