HelloTech | Senior Manager, Business Development

Based in Los Angeles, HelloTech provides professional and affordable on-demand tech support via a network of fully vetted independent technicians throughout the US.  HelloTech providers deliver a wide range of services, focusing on computer support and repair, home networks, smart home devices and televisions. The company pioneered the space, and has performed hundreds of thousands of service calls since its inception 5 years ago. We are at the intersection of several powerful trends including the “gig” economy, smart homes, and in-home aging. It is an exciting time to join us! We are growing rapidly, roughly doubling each year over the last 5. 

HelloTech is seeking a high energy Business Development executive to forge, manage, and optimize our partnerships with major retailers and OEMs in the electronics and smart home spaces. Reporting to the company’s Chief Revenue Officer, you will identify prospective partners, introduce our company to them, nurture relationships, and ultimately sign and manage win-win business relationships with the leaders in our field. You will also be involved in managing our existing 10+ partnerships, including identifying ways to make them more successful for both parties.  

Responsibilities

Identify prospective partners in our categories and conduct research to understand their potential needs

Develop relationships with potential clients, and optimize relationships with existing clients

Create winning proposals for prospective partners, including term sheets and financial models

Develop standardized pricing and terms across partners

Pitch deals, negotiate terms and close deals

Manage the ongoing sales pipeline

Develop quarterly and annual sales plans, and monitor performance against the plan

Track competitor activities and learn and adjust

Develop consensus with internal teams (product, marketing, partner ops) to maximize success of programs

Transition day-to-day relationships to partner operations team to get up and running

Occasional travel is required

Required Skills & Qualifications

5+ years of progressive Business Development responsibilities and success at high-growth companies in the online or electronics space

Established record of creatively designing partnerships and successfully landing deals, including repeat business.

Exceptional, confident, communication skills with both public speaking and customer – facing experience.

Experience managing small, agile sales teams

Ability to independently set and meet deadlines, and motivate others to meet deadlines

Strong analytical skills

Independent, proactive and self-driven with a can-do attitude

Existing relationships in the categories (home electronics, retail, smart home) are a plus