We've helped thousands of providers since our founding in 2014. Along the way, we cultivated an incredible work environment — one of the best, according to Great Place to Work.

Our dedicated team brings a blend of experiences that drives innovation and customer success. Our development-focused culture allows employees to thrive personally and professionally. And our bustling (dog-friendly!) offices are in an enviable location: just two blocks from the beach and around the corner from 3rd Street Promenade.

Now, we want you to be a part of it all.

How you will contribute:

You will be responsible for hands-on technical implementation for company-wide business systems that support the Customer Success team. You will enhance business processes and improve user experiences. This will require the integration of other systems with Salesforce and/or expertise in Salesforce apps like Zuora, Sertifii, Gainsight, Taskray, LiveAgent, Pardot, and SalesLoft.

Skills you’ll bring:

• 2+ years experience as a Salesforce Administrator
• Familiarity with Salesforce Lightning platform
• Salesforce certification preferred- ADM201 minimum, ADM211 strongly desired
• Strong direct experience with Salesforce technologies including workflows, assignment rules, triggers, custom fields, APEX code, Importer and Dataloader
• A business solutions and collaborative mindset is a must
• The ability to plan, organize, and establish priorities to meet business goals and achieve results
• High energy, outcome-driven results, and the ability to work with multiple stakeholders to drive business growth

Why you're important to us:

You are the expert on all things Salesforce. Our beautiful products (yes, we said beautiful) depend on our ability to streamline processes both internally and for our customers. To win and keep our customers' love, we obsess over efficiency and the ability to understand our clients-- you will support our Customer Success team as we grow our Salesforce organization and business operations.

In 90 days you will:

Get access to our current systems, learn processes, understand workflows, and meet with the data science team to find out challenges of different teams operationally. On top of that, you will be heavily involved with our transition to the Lightning Experience from Classic. By day 90, you should be comfortable with advising our teams (both technical and non-technical) on ways to improve upon current processes.

PatientPop has one simple mission: to help healthcare practices thrive. We do this by giving providers everything they need attract and recall patients to continuously grow their practices.

Our solution is the first complete cloud-based platform that's HIPAA-compliant and proven to accelerate new patient acquisition, while also eliminating the need for dedicated marketing resources. With PatientPop, providers can attract more patients, manage online reputation, modernize the patient experience, and automate the front office — all without sacrificing quality patient care. Learn more at patientpop.com

We will consider for employment all qualified Applicants, including those with Criminal Histories, in a manner consistent with the requirements of applicable state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.