Sales Trainer

| Greater LA Area
Located in Alajuela, Costa Rica, BV Media is seeking a Sales Coach to join our fast-growing team. We are a burgeoning network of high-traffic Internet properties, focused on expanding and monetizing a highly trafficked network of websites. We provide a high-energy work atmosphere with exceptional teamwork, where innovation and ambition is encouraged, and success is recognized and rewarded.
 
WHAT YOU’LL BE DOING:
- Maximizes sales and retention representative effectiveness by determining and solving training needs.
- Determines training needs by; analyzing sales and retention cases; studying results and reports
- Prepares new sales and retention strategies by conducting orientation and develop individual coaching plans; providing resources and assistance; scheduling orientation with representatives.
- Develops individual results by maintaining policy and procedure resources; providing coaching; conducting training sessions; developing outcome improvement resources.
- Improves training effectiveness by developing new approaches and techniques; making support readily available; integrating support with routine job functions.
- Accomplishes sales and retention training and organization mission by completing related results as needed.
- Handle customer complaints, provide appropriate solutions and alternatives
- Provide accurate, valid, and complete information by using the right methods and tools
WHAT YOU SHOULD BRING TO THE TABLE:
- 3 years customer service experience
- 2 years experience in sales training or relevant field of sales
- Retention or Sales experience
- Ability to work under objectives, tasks and deadlines with limited supervision or guidance.
- Ability to provide comprehensive feedback to employees and their management team.
- Responsible for answering inbound calls
- Follow communication procedures, guidelines and policies
- High School Diploma (Complete)
- 90% English (Verbal and Written)
- Schedule Flexibility
- Strong phone contact handling skills and active listening
- Customer orientation and ability to adapt/respond to different types of customers
- Excellent communication skills
- Proficient Computer Knowledge
 
PERKS:
- Private health insurance
- Weekly and Monthly rewards and recognition
- Monthly company events
- Promerica bank account discounts and promotions.
- Casual and fun office environment
- Culture that promotes professional growth and development
- Team-oriented work space
- Many more!
 
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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavaLanguages
    • JavascriptLanguages
    • PHPLanguages
    • PythonLanguages
    • SqlLanguages
    • WordPressLanguages
    • jQueryLibraries
    • ReactLibraries
    • NGNXLibraries
    • AngularJSFrameworks
    • Node.jsFrameworks
    • Microsoft SQL ServerDatabases
    • MySQLDatabases
    • PostgreSQLDatabases
    • Google AnalyticsAnalytics
    • IllustratorDesign
    • PhotoshopDesign
    • HTML5Design
    • CSS3Design
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • 5NineCRM
    • Proprietary Email Delivery SystemEmail
    • Oracle EloquaLead Gen

Location

9200 Sunset Blvd, West Hollywood, CA 90036

What are OnPoint Global Perks + Benefits

Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
You can set aside up to $2,650 a year pre-tax for health care and $5,000 a year for dependent care.
Disability Insurance
Employer-paid plan pays a weekly benefit based on a percentage of your Pre- Disability Earnings for a covered disability for up to 23 weeks.
Dental Benefits
You have a choice between three dental plans through Guardian: Managed Care Florida, PPO XS Florida, and Value Florida.
Vision Benefits
Vision Care plan offered through VSP. You get a vision exam every plan year, an allowance for glasses or contact lenses, an allowance for Laser Preferred Program towards LASIK and PRK.
Health Insurance Benefits
Partially covered by the company. You have a choice between four medical plans through United Healthcare: HMO, two POS options, and HSA.
Life Insurance
You are automatically covered for life insurance equal to a flat amount of $10,000, when choosing one of the company’s healthcare plans.
Retirement & Stock Options Benefits
401(K)
Retirement plan for employee contributions.
Performance Bonus
Child Care & Parental Leave Benefits
Child Care Benefits
You can set aside up to $5,000 a year pre-tax for dependent care expenses including daycare, after school programs, camp, assisted living, home care, etc.
Vacation & Time Off Benefits
Generous PTO
Paid Holidays
We observe 10 holidays each year.
Paid Sick Days
Perks & Discounts
Commuter Benefits
Stocked Kitchen
Parking
Relocation Assistance
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