Sales Operations Manager

| Greater LA Area
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The Sales Operations Manager is responsible for equipping the customer-facing teams with the knowledge, tools, content, resources and proper instruction on the use of the same, to be efficient and effective.   Success in this role will result in timely day to day support for the sales organization, a better prepared BDR and AE community, faster time to productivity, increase in close rates, increase in competitive win rate, and higher revenue per headcount.  This individual will network with appropriate associates from other departments including Marketing, Product, Sales Enablement, Finance, Legal and Customer Success to ensure a constant feedback loop that provides information essential to continuous improvement of revenue growth.

What you’ll do:

  • Coordinate with sales leadership and executive management to define sales metrics and KPI’s, along with analytics pertaining to the business
  • Enforce pipeline management best practices, and metrics to enable sales teams and sales managers best practices
  • Help define sales strategy and key sales support systems including segmentation, coverage, and job design required for rapid growth of the business
  • Field ad hoc content and support requests from sales teams and coordinate with other departments as required to deliver reporting needs
  • Working closely with Marketing to manage and facilitate the lead funnel handoff
  • Conduct research and be primary point of ownership for evaluating how new tools could increase sales effectiveness
  • Provide analytical thought leadership, create actionable business insights, and establish strategic operational priorities for the Sales team
  • Be the primary person to maintain and administer Salesforce, Outreach.io, Connectandsell and 6 Sense
  • Work with sales leadership in rolling out compensation plans and quota assignments
  • Data analysis to help designate territory assignments and segmentation

Desired Qualities and Skills:

  • 3 – 7 years prior experience in Sales Operations/Revenue Operations/Sales Management role
  • Prior experience in software SaaS highly preferred
  • Sales, Finance, or Management consulting experience preferred
  • Salesforce Certified Administrator 201 preferred 
  • Highly energetic, positive and enthusiastic team player with strong interpersonal skills and collaborative orientation
  • Self-starter with a high level of initiative and strong sense of ownership and urgency, organizational and time management skills, with a proactive mindset
  • Ability to multi-task and function in a fast-paced environment, often with changing priorities
  • Excellent written and verbal communication skills

About FloQast    www.floqast.com

FloQast is a fast-growing, Los Angeles-based, growth-stage company redefining how a critical business process (financial close) is performed.  Our growth and success are fueled by a passion to define and dominate the close management software market. We are the first company of our kind to focus specifically on the mid-market. Our prospects have been hungry for a solution like FloQast and the response has made FloQast among the fastest growing FinTech companies with now more than 1,000 customers, including Lyft, Zoom, Twilio and the Golden State Warriors.

- We are fanatics about the success of our customers.  Check us out on G2 Crowd 

- We are equally fanatic about creating and maintaining a fabulous culture of support and success for all employees.  Check us out on Glassdoor

- We are moving quickly and there is a huge upside opportunity in terms of career growth

- FloQast offers competitive compensation, stock options, full benefits, and a positive and supportive work environment   

- Named among Best Places to Work by LA Business Journal in 2020, 2019, 2018 and 2017

- Ranked #10 on The SaaS 1000  

FloQast, Inc is committed to operating fair and unbiased recruitment procedures allowing all applicants an equal opportunity for employment, free from discrimination on the basis of religion, race, sex, age, sexual orientation, disability, color, ethnic or national origin, or any other classification as may be protected by applicable law. We aim to recruit the right people for the jobs we have to offer, and to assess applications on the basis of relevant skills, education, and experience. We welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and strive to provide a professional and welcoming workplace for all employees.

 

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • HTMLLanguages
    • CSSLanguages
    • Es6Languages
    • MERN StackLanguages
    • ExpressFrameworks
    • Node.jsFrameworks
    • MongoDBDatabases
    • Google AnalyticsAnalytics
    • PendoAnalytics
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • ConfluenceManagement
    • JIRAManagement
    • WordpressCMS
    • SalesforceCRM
    • PardotEmail
    • OutreachLead Gen
    • ZoomInfoLead Gen
    • Gong.ioLead Gen

Location

Our Company is in a friendly area with restaurants within walking distance and gorgeous neighborhoods to walk through if you need a break.

An Insider's view of FloQast

What are some social events your company does?

Our Company regularly schedules fun social events such as Family Picnics, Bowling Parties, Escape the Rooms, and volunteer events to clean up local beaches!

Adey

Director, Human Resources

How do you collaborate with other teams in the company?

I started in Sales and worked closely with various Go To Market teams, now being in Product I work closely with Product and Engineering. At any moment, anyone from these departments make the time to give me feedback on a prototype or user flow because we all truly care about creating a product that is valuable and brings delight to our customers.

Brendan

Product Designer

What makes someone successful on your team?

Each Engineer has the opportunity to help make our product more successful. If they are motivated to learn new technologies, help refine our process, conceptualize solutions or knock it out, they will fit right in. There is room for all levels of growth and we really want to foster that growth at FloQast.

James

Principal Software Architect

How do you empower your team to be more creative?

Upper management is very accessible to the team, but we try to foster an ego-free, highly collaborative culture where everyone's ideas are welcomed and appreciated.

Amit

VP of Engineering

What’s the vibe like in the office?

Since we shifted to working from home, I've noticed that the constant buzz I love about FloQast hasn't changed at all. There's this quiet sense of purpose across all teams that makes me enthusiastic about logging on each morning. Being able to contribute is so fulfilling that you can't help but get excited about work each day.

John Siegel

Sr. Content Marketing Specialist

What are FloQast Perks + Benefits

FloQast Benefits Overview

FloQast offers a range of employee benefits including: competitive compensation, stock options, 100% employer paid Medical, Dental, Vision plans for employees and their families, Group Life Insurance, Short Term and Long Term Disability, Flexible Spending Account, unlimited vacation, fun social events. access to free online therapy and a positive and supportive work environment.

Culture
Volunteer in local community
FloQast sponsors the annual Devon Stern UCPLA Golf tournament to help raise awareness for persons with developmental disabilities. FloQast also does annual food and toy drives for local charities.
Partners with Nonprofits
FloQast has partnered with Holiday Heroes, a Chicago based charity, to launch the Los Angeles chapter. Holiday Heroes partners with local hospitals to provide parties for terminally ill children.
Friends outside of work
Eat lunch together
Intracompany committees
FloQast has an internal Social Committee that plans and organizes fun events every quarter from in-office Yoga, escape rooms, family picnics, go-kart racing, happy hours and more!
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Pair programming
Open office floor plan
Diversity
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
100% employer paid for employees and their families
Life Insurance
Pet Insurance
FloQast provides a 5-10% discount on Pet Insurance through Pet Benefit Solutions as well as a plan that offers discounts and savings on vet care, prescriptions and preventative care.
Wellness Programs
Team workouts
Acme Co.'s team fitness initiatives include In-office yoga.
Retirement & Stock Options Benefits
401(K)
Company Equity
Performance Bonus
Match charitable contributions
FloQast matched Employee Donations to racial justice organizations.
Child Care & Parental Leave Benefits
Child Care Benefits
FloQast subsidizes the use of the baby bassinet SNOO for new parents, it helps buy back at least 1 hour of sleep per night with a newborn.
Generous Parental Leave
Flexible Work Schedule
Acme Co. provides employees with a flexible work schedule that includes Core hours.
Remote Work Program
Our remote work program includes work from home Full-time remote for our Engineering department only.
Family Medical Leave
FloQast follows state and federal law in regards to job protected leave.
Adoption Assistance
FloQast offers 8 weeks of paid leave to eligible employees for the purposes of adoption.
Return-to-work program post parental leave
Company sponsored family events
FloQast hosts an annual Family Picnic for employees to attend and bring their families, friends and pets. Food, drinks, fun games/activities like corn hole, glitter tattoos, bubble soccer and more!
Vacation & Time Off Benefits
Unlimited Vacation Policy
Generous PTO
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
FloQast has an in office Ping Pong table, corn hole and lots of board games. Some employees are even known to hook up their video gaming system to the main projector and play Mario Kart.
Stocked Kitchen
FloQast provides a fully stocked kitchen with a wide variety of snacks, sandwich meat, breads, salad, yogurt, coffees, teas, cold brew on tap and more.
Some Meals Provided
Employees get free lunch every Friday and any time we host a company wide meeting.
Happy Hours
Happy Hours are hosted in-house on occasion with more frequent department planned happy hours.
Parking
We offer employees free on-site garage parking.
Recreational Clubs
FloQast sponsors voluntary basketball and volleyball leagues for employees.
Fitness Subsidies
If Employees select the Base Medical PPO plan or waive the Medical plan altogether they receive a free LA Fitness gym membership.
Professional Development Benefits
Job Training & Conferences
Lunch and learns
FloQast hosts a Quarterly Lunch and Learn where all Department Heads will present on their team initiatives, goals, accomplishments and provide insight into how their input affects company operations.
Cross functional training encouraged
Promote from within
Paid industry certifications

Additional Perks + Benefits

Competitive compensation; Medical, Dental, Vision 100% employer paid for Employees, Spouse and Dependents!; Group Life, Short Term and Long Term Disability at no cost to Employees; Flexible Spending Account (FSA); Fast growth and opportunity for career growth; Positive and supportive work environment; We're always looking for more ways to enhance employee benefits as we grow as a Company!

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