Sales Operations Coordinator

| Greater LA Area
The Proposal/Development Coordinator will be responsible for acting as a liaison between our Business Development team and Delivery team (product, design, tech) to ensure that Sidebench always sets and delivers upon consistent expectations with client partners. They will have a deep understanding of our core offerings and will be able to deliver high-quality internal reports and client-facing proposals.
They will lead the overall planning, organization, and production of proposals, SOWs, RFP responses, quotes, and other sales materials as needed. These efforts will require strong communication skills, creativity, excellent project management skills, and an ability to use existing technical knowledge to quickly develop a deep understanding of our unique strategy, design, and development frameworks. The ideal individual will be able to organize, prioritize and complete their work in a timely manner while thoughtfully managing the internal resources necessary to promote efficiency and ensure consistent expectations across all parties.

Responsibilities

  • Ownership and maintenance of the CRM
  • Assisting finance and operations teams by drafting/amending proposals and RFP responses
  • Qualifying and distributing inbound leads
  • Analysis and reporting on sales activity, team performance, and account financials
  • Reporting process improvement
  • Developing strategic email campaigns, marketing materials, and other outbound strategies in tandem with the business development team to reach potential clients 
  • Aid in designing the communication strategy with potential clients 
  • Administrate and improve team use of internal tools (HubSpot, Crunchbase Pro, LinkedIn Sales Navigator, UpWork staffing)
  • Schedule meetings, support the BD and Account teams, and prepare client-facing material preparation
  • Streamline communications between the business development team, the delivery team and client stakeholders
  •  Maintain proposal milestone schedules including review dates, kickoff meetings and due dates
  • Track and provide key sales metrics for the business development team and synthesize our learnings on a regular basis

Qualifications

  • 1+ years of experience at a software development services firm or consulting firm in a sales-focused role
  • Consulting firm, design/development agency, or technical business services experience is a plus 
  • Experience working in Hubspot, Salesforce, or a similar CRM
  • Strategic thinking and creative writing skills
  • Ability to build rapport with both prospects & internal teams; a team-oriented culture champion
  • Strong organization and prioritization skills with immaculate attention to detail; ability to manage multiple projects and tasks without anything slipping through the cracks

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Technology we use

  • Engineering
  • Product
    • C++Languages
    • JavaLanguages
    • JavascriptLanguages
    • RubyLanguages
    • SwiftLanguages
    • ReactLibraries
    • Node.jsFrameworks
    • Ruby on RailsFrameworks
    • Google AnalyticsAnalytics
    • AxureDesign
    • IllustratorDesign
    • InVisionDesign
    • PhotoshopDesign
    • SketchDesign
    • AsanaManagement
    • JIRAManagement

Location

We are located in Santa Monica conveniently located near the Water Garden.

An Insider's view of Sidebench

How would you describe the company’s work-life balance?

Our work-life balance here is one of the best I've experienced in my career so far. People usually arrive between 9-10a each morning and leave between 5-7p every evening, and so long as you make all of your meetings and hit all your deadlines, no one's going to judge. Additionally, the unlimited vacation is a huge perk for all of us.

Keenan

People Operations Manager

How do you collaborate with other teams in the company?

A part of my role is taking a client’s set of requirements and scoping out potential engagements. It's essential I get feedback from multiple teams, including UX/UI/Tech, to better inform my conversations & identify the clients true needs. To do so, I set up solutioning meetings with all roles involved & we’ll collaborate to find the best options.

Chase

Business Analyst

How do your team's ideas influence the company's direction?

Team ideas define Sidebench’s direction. Our core company value ensures nothing less, "We harness the collective genius of our diverse team to co-invent the feature." By creating an environment of open thinking & celebrating creative conflict, the team knows it's their responsibility to define company direction. Their ideas make up Sidebench’s DNA.

RJ

Director of Product Delivery

What’s the vibe like in the office?

Motivating. You can tell that everyone here loves what they do and wants to work hard to make the best products possible for our clients. At the same time, everyone is very laid back and knows when it’s time to work and when it’s time to have fun.

Katherine

Jr. UX Designer

What are Sidebench Perks + Benefits

Sidebench Benefits Overview

No week at the office is the same, and every day presents a new opportunity. At Sidebench, we offer hungry, wide-eyed individuals the chance to grow their career, challenge the status quo, and co-invent the future of technology. While you’re here, you’ll receive mentorship from world class leaders and work with a team that’s as driven and forward-thinking as you are.

Culture
Partners with Nonprofits
Friends outside of work
Eat lunch together
Daily stand up
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Mean gender pay gap below 10%
Health Insurance & Wellness Benefits
Health Insurance Benefits
You choose your healthcare provider of choice so you can keep your current doctor or choose a new one. We take care of the rest.
Onsite Gym
Retirement & Stock Options Benefits
401(K)
We use Guideline, an accessible and easy-to-use 401k provider, to help our employees save for the future.
Child Care & Parental Leave Benefits
Generous Parental Leave
The arrival of a new family member is exciting…. and exhausting. We get it — which is why we offer paid leave for both new moms and dads.
Vacation & Time Off Benefits
Unlimited Vacation Policy
A healthy work/life balance is the key to doing great work, and we believe in giving our brains ample time to recharge.
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Pet Friendly
Professional Development Benefits
Job Training & Conferences
Tuition Reimbursement
We value curiosity greatly, so we offer an education package that encourage employees to keep learning and growing.
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