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Sales Operations Associate

| Greater LA Area

We're WELL and we’re the modern communication platform for the $3 trillion healthcare industry. Using WELL, patients engage with their healthcare teams on their schedule and based on their preferences

We are well-funded and growing quickly. More than 1,000,000 patients use our platform to communicate with their physicians and other healthcare professionals. Our investor’s portfolios include companies like Intercom, Wag, Uber, and SurfAir.

As an early employee joining our 50+ person team, you’ll have a unique opportunity to make a meaningful difference in people’s lives by improving their everyday interactions with their healthcare providers.

SUMMARY

We're looking for a bright and energetic go-getter to join our company as a Sales Operations Analyst. You will be a key player in supporting and streamlining our sales operations, with your communication skills and analytical abilities. Your primary focus in this role will be to help optimize and support our sales team, while also organizing large amounts of data. With this position, you have to be highly self motivated, detail-oriented, and extremely efficient.

WHAT YOU’LL DO

  • Collaborate with Sales to innovate and develop scalable solutions across industry challenges
  • Conduct statistical and strategic analysis to develop actionable insights for the business
  • Lead data mining process and distribution for the Business Development team
  • Work alongside Sales Operations Manager to develop a roadmap of projects and initiatives for enablement of new capabilities
  • Oversee a team of interns in their management of data organization
  • Provide the methodology, standards, and tools for efficient and effective program management
  • Manage the Salesforce (SFDC)/Tech stack requests, support tickets, and data-migration practices
  • Organize and gather large amounts of data from various sources: Salesforce, SalesLoft, Industry dashboards, MS Excel/Google Sheets to name a few.
  • Monitor Cloudingo (a data cleanliness application) daily to ensure duplicate accounts and contacts are addressed

Requirements

  • Bachelor's Degree
  • Minimum 1 year working experience (data mining or data analysis preferred!)
  • Ability to compile and manage large amounts of data; Google and MS Suite proficiency is a necessity
  • Any prior Salesforce (or similar CRM) experience is a plus and highly recommended
  • Proficiency in crafting data pulls from both decentralized systems and data warehouse required
  • Excellent communication skills
  • Strong problem solving and critical thinking skills (includes the ability to learn new skills and technologies in order to perform advanced analyses)
  • Organized, process driven, and detail-oriented (but without getting lost in the details)
  • Proven record of taking all tasks to completion
  • Leadership experiences is a plus
  • Can work efficiently, both independently and with others
  • Ability to multitask in a dynamic, fast paced, startup environment

Benefits

  • Full Health Benefits (Medical/Dental/Vision)
  • Generous equity package
  • Unlimited Vacation / PTO
  • Located in the heart of downtown Santa Barbara
  • Monthly commuter stipend
  • Fantastic company culture
  • Frequent happy hours and events
  • Stocked kitchen
  • Ergonomic desk setup
  • Dog friendly office
Read Full Job Description

Technology we use

  • Engineering
  • Product
  • Sales & Marketing
    • JavascriptLanguages
    • ReactLibraries
    • ReduxLibraries
    • Node.jsFrameworks
    • MongoDBDatabases
    • PostgreSQLDatabases
    • RedisDatabases
    • AsanaManagement
    • JIRAManagement
    • TrelloManagement
    • WordpressCMS
    • SalesforceCRM
    • SalesloftCRM
    • MailChimpEmail
    • ZoominfoLead Gen

Location

Located in the heart of downtown Santa Barbara, just a 10 minute walk from the beach, and moments away from top eating and drinking establishments!

An Insider's view of Well Health, Inc.

What’s the vibe like in the office?

The WELL team is a group of lively, driven and hardworking individuals. There is always music playing and dogs hanging- making it truly enjoyable to come into the office. The environment is very collaborative and exciting. I feel valued and challenged every day- the 4pm beer from the office keg is always well deserved! 10/10 would recommend WELL!

Jess

Inside Sales Rep

What kinds of technical challenges do you and your team face?

As an integration engineer, I am exposed to working with different EHRs. Records kept by different facilities need to be interchangeable; the file formats and structure need to be consistent enough that they can be read by our software. I am always thrilled to use our tools in innovative ways to overcome the challenges of our healthcare IT industry

Stephanie

Integration Engineer

What makes someone successful on your team?

WELL’s Business Development Team is the foundation of our sales engine and secret sauce to the company’s incredible growth over the past few years. The most successful reps are hungry and creative. They exceed pipeline targets, crush activity metrics, and most importantly - elevate the team around them.

Tom

Business Development Manager

What is your vision for the company?

The average American spends more than $10K a year on healthcare, but customer service in medicine is rated the third-worst of any industry. We’re going to change that, giving patients delightful experiences, freeing the industry from clunky, obsolete communication practices, and making healthcare easier and more accessible—for everyone.

Guillaume

CEO

What are some social events your company does?

The social events WELL participates in vary from Socially Conscious to downright fun employee bonding time. Whether it's picking fruit to donate to homeless shelters or throwing an 80's themed party, WELL makes it easy to socialize outside of the office. Fantasy Football leagues, wine nights, soup kitchens, you name it, we do it!

Ali

Sr. Sales Enablement + Events Manager

What are Well Health, Inc. Perks + Benefits

Well Health, Inc. Benefits Overview

Full Health Benefits (Medical/Dental/Vision)
Generous equity package
Unlimited Vacation / PTO
Located in the heart of downtown Santa Barbara
Monthly commuter stipend
Fantastic company culture
Frequent happy hours and events
Stocked kitchen
Ergonomic desk setup
Dog friendly office

Health Insurance & Wellness Benefits
Dental Benefits
Vision Benefits
Health Insurance Benefits
Retirement & Stock Options Benefits
401(K)
Company Equity
Child Care & Parental Leave Benefits
Generous Parental Leave
Flexible Work Schedule
Family Medical Leave
Vacation & Time Off Benefits
Unlimited Vacation Policy
Perks & Discounts
Beer on Tap
Casual Dress
Commuter Benefits
Company Outings
Stocked Kitchen
Happy Hours
Pet Friendly
Relocation Assistance
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