Sales Operations Associate
We're WELL and we’re the modern communication platform for the $3 trillion healthcare industry. Using WELL, patients engage with their healthcare teams on their schedule and based on their preferences
We are well-funded and growing quickly. More than 1,000,000 patients use our platform to communicate with their physicians and other healthcare professionals. Our investor’s portfolios include companies like Intercom, Wag, Uber, and SurfAir.
As an early employee joining our 40+ person team, you’ll have a unique opportunity to make a meaningful difference in people’s lives by improving their everyday interactions with their healthcare providers.
SUMMARY
This is an Entry Level position. We're looking for a bright and energetic go-getter to join our company as a Sales Operations Associate. You will be a key player in supporting and streamlining our sales operations, with your communication skills and analytical abilities. Your primary focus in this role will be to help optimize and support our sales team, while also organizing large amounts of data. With this position, you have to be highly self motivated, detail-oriented, and extremely efficient.
WHAT YOU’LL DO
- Collaborate with Sales to innovate and develop scalable solutions across industry challenges
- Conduct statistical and strategic analysis to develop actionable insights for the business
- Lead data mining process and distribution for the Business Development team
- Work alongside Sales Operations Manager to develop a roadmap of projects and initiatives for enablement of new capabilities
- Oversee a team of interns in their management of data organization
- Provide the methodology, standards, and tools for efficient and effective program management
- Manage the Salesforce (SFDC)/Tech stack requests, support tickets, and data-migration practices
- Organize and gather large amounts of data from various sources: Salesforce, SalesLoft, Industry dashboards, MS Excel/Google Sheets to name a few.
- Monitor Cloudingo (a data cleanliness application) daily to ensure duplicate accounts and contacts are addressed
Requirements
- Bachelor's Degree
- Minimum 1 year working experience (data mining or data analysis preferred!)
- Ability to compile and manage large amounts of data; Google and MS Suite proficiency is a necessity
- Any prior Salesforce (or similar CRM) experience is a plus and highly recommended
- Proficiency in crafting data pulls from both decentralized systems and data warehouse required
- Excellent communication skills
- Strong problem solving and critical thinking skills (includes the ability to learn new skills and technologies in order to perform advanced analyses)
- Organized, process driven, and detail-oriented (but without getting lost in the details)
- Proven record of taking all tasks to completion
- Leadership experiences is a plus
- Can work efficiently, both independently and with others
- Ability to multitask in a dynamic, fast paced, startup environment
Benefits
- Full Health Benefits (Medical/Dental/Vision)
- Generous equity package
- Unlimited Vacation / PTO
- Located in the heart of downtown Santa Barbara
- Monthly commuter stipend
- Fantastic company culture
- Frequent happy hours and events
- Stocked kitchen
- Ergonomic desk setup
- Dog friendly office