Sales Engineer (CA)

| Greater LA Area
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3PL Central is the fastest growing SaaS solution in the third-party logistics market. Keeping up with the massive increase in online retail activity from companies like Amazon, Shopify and Target and the growth in supply chain logistics can be challenging for warehouses. Born within an active 3PL warehouse, 3PL Central built the first cloud-based warehouse management platform to better serve customers and increase warehouse efficiencies to grow their businesses. We pride ourselves on understanding and delivering best practices and excellence to 3PLs and their customers.

The Role:

The Sales Team is uniquely positioned to understand not only the long-term needs of the client base but also the potential of the technology that 3PL Central is building.  Sales Engineers love solving problems with technology, communicating with internal and external resources and utilizing any means necessary to ensure unparalleled customer experience and product adoption.  By coupling these values with scalable processes, we can provide solutions that solve customer and prospect problems using 3PL Warehouse Manager, it’s add-on modules and our partners.

This role will be heavily involved in the new sales process, providing technical demos and helping customers transition from prospects into long term strategic accounts.

What You Will Have Achieved In A Year:

Build Best Practices:  You will help translate real-world operational tasks into optimized automated workflows that scale at the pace of business

Subject Matter Expertise:   You will continually learn and apply strategies and cutting-edge themes in exciting growth areas such as e-commerce delivery and online ordering

Help Customers Succeed:    You will have a direct impact on the success of new and existing customers by reimagining their businesses in order to compete in the dynamic omnichannel fulfillment space

As a Sales Engineer You Will:

To start, you will work from our beautiful, newly designed office located at The Point in El Segundo, less than a mile from the beach. You’ll have the opportunity to join a group of collaborative, driven, fun-seeking professionals that play an integral role in helping us build our business.

  • Lead technical sales demos that demonstrate best practices, and define our software’s value proposition and ROI
  • Collaborate with Sales, Success, Product, Engineering and other cross-functional teams, serving as a subject matter expert and technical knowledge resource to provide the highest quality customer experience
  • Contribute to written, recorded and live educational content, including webinars and classroom-style presentations and learning events
  • Work with all teams to gather and disseminate information on behalf of the Sales Team
  • Demonstrate technical thought leadership with customers and our organization through consultations, presentations, technical evaluations, objection handling, and other discussions

This is an amazing opportunity to combine your technical acumen and warehouse operations experience to provide solutions that help land new customers and help existing customers grow their businesses.  We build relationships based on our expertise, engagement, follow-through, and success.  This is a high visibility area of our business and we are looking to grow.

Required Qualifications:

  • 2+ years of experience in a “customer facing” environment such as technical sales or consulting within the logistics or transportation industry
  • 2+ years of recent warehouse operations experience or equivalent warehouse consulting experience including: Barcode scanning, retail fulfillment, cross-dock, pick and pack and cold storage
  • 2+ years of recent experience with e-commerce fulfillment and Small Parcel shipping
  • 2+ years of recent experience using or implementing warehouse management software
  • Strong Interest in solving problems with technology
  • Excellent written, verbal, and presentation skills appropriate to both technical and management users
  • Demonstrated and measurable success in a sales or sales engineering role

Desired Skills:

  • Strong knowledge of KPIs, metrics and data analytics used for performance improvement
  • Experience developing and enhancing strong client relationships and demonstrating strong account management skills
  • Demonstrated success in managing multiple high-visibility projects through completion
  • Experience with EDI, Retail Fulfillment and omnichannel logistics.
  • Self-starting and motivated to solve customer problems and assist all business units to achieve growth and success

About Us

We look for team players. Authentic people that strive for excellence and aren’t afraid to be themselves while they do it — because that’s what special teams are made of. If you’re ready to make an impact, take on responsibility, and be a part of our team, then apply to join our team. Our promise is to help enable and equip you for long term success, all while being surrounded by good people looking to do amazing work in our booming space located less than a mile from the beach in El Segundo/Silicon Beach.

For more information, please apply below or submit your resume and cover letter to [email protected] or 888-375-2368.

Please note, 3PL Central does not accept unsolicited resumes from search firms. Any resume submitted by search firms via this website or directly to hiring managers will be considered unsolicited resumes, and 3PL Central will not be responsible for any fee in connection with these submissions.

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Technology we use

  • Engineering
  • Product
  • Sales & Marketing
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Location

222 N. Pacific Coast Hwy, El Segundo, CA 90245

An Insider's view of 3PL Central

How does your team reward individual success?

The team at 3PL Central is a group of high achieving and dynamic individuals that are really looking to make a mark in the 3PL space. Individuals always feel empowered to raise their hand, when a project or task can use additional resources, or if a process needs to be changed - everyone has a voice that is heard and respected.

Alnoor Bhamani

Sales Engineer Manager

How do you collaborate with other teams in the company?

I leverage our GSD (Get Stuff Done) methodology. It helps everyone involved understand what stage we’re in, what role they play in the project and what we’re trying to achieve. The structure can make collaboration while being remote significantly easier. And ensures consistency, predictability and transparency.

Eva Keyes

Program Manager

What makes someone successful on your team?

Success in customer service takes some of the same traits in every industry: empathy, patience, and a natural inclination to help. Support at 3PL Central is unique in the SaaS space because you can succeed with curiosity as your largest driver. Being curious will push you to learn the software, the industry, and most importantly the customer.

Myles Gann

Customer Support Manager

What unique initiatives do you have that encourage innovation?

At 3PL Central, data drives innovation of our product development, messaging, and creative design. Leveraging voice of customer, we identify customer problems and use feedback to create innovative new solutions. For campaigns, we build out testing plans to actively A/B and multivariate test messaging, creative, and processes.

Rachel Trindade

CMO

What does career growth look like on your team?

One of the exciting things about testing software is you're exposed to all the ins and outs of how software is made. I work with my team members to learn where their individual passions are, and then align their day-to-day with business objectives that will help them learn and grow in their desired direction.

Kevin Handley

Director of Test Engineering

What are 3PL Central Perks + Benefits

3PL Central Benefits Overview

All things healthcare (medical, dental, vision, HSA & FSA) + Life + Disabilities + Weekly Lunch + Monthly & Quarterly Fun Activitites!

Culture
Volunteer in local community
3PL Central gives back through our "Give Freely" program. Giving back is at the heart of 3PL Central. Offering an opportunity for our employees to participate in giving freely brings us closer togethe
Friends outside of work
Eat lunch together
Open door policy
Team owned deliverables
Team based strategic planning
Group brainstorming sessions
Open office floor plan
Diversity
Dedicated Diversity/Inclusion Staff
Highly diverse management team
Health Insurance & Wellness Benefits
Flexible Spending Account (FSA)
Disability Insurance
Dental Benefits
Vision Benefits
Health Insurance Benefits
Life Insurance
Wellness Programs
Retirement & Stock Options Benefits
401(K)
Performance Bonus
Child Care & Parental Leave Benefits
Flexible Work Schedule
Remote Work Program
Company sponsored family events
Vacation & Time Off Benefits
Unlimited Vacation Policy
Paid Holidays
Paid Sick Days
Perks & Discounts
Casual Dress
Company Outings
Game Room
Our game room includes Ping Pong.
Stocked Kitchen
Some Meals Provided
Happy Hours
Parking
Professional Development Benefits
Lunch and learns
Cross functional training encouraged
Promote from within
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